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Lucy Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 9:30am to 5:00pm
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Sales Service
Monday 9:30am–7:30pm 9:30am–6:00pm
Tuesday 9:30am–7:30pm 9:30am–6:00pm
Wednesday 9:30am–7:30pm 9:30am–6:00pm
Thursday 9:30am–7:30pm 9:30am–6:00pm
Friday 9:30am–7:30pm 9:30am–6:00pm
Saturday 9:00am–7:00pm 9:30am–5:00pm
Sunday 1:30pm–5:30pm Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2nd day in and car wouldn’t turn on.

I bought a 2010 Acura Mdx cash , 2nd day having the car and it wouldn’t turn on! It wasn't the battery, i had it towed to my house. Called the dealership and they were not able to help out , they only offered me a free inspection toward what was wrong with the car that i just bought 2 days ago. They have a mechanic shop next to their dealership that they own too but if i bought it thinking the car was in good condition what makes them think i would take the car to they’re lowsy mechanics. I really liked the car however i have no other option Than to fix the problem. I will be taking it somewhere else to fix. Dont waste your time with this dealership !

2nd day in and car wouldn’t turn on.

I bought a 2010 Acura Mdx cash , 2nd day having the car and it wouldn’t turn on! It wasn't the battery, i had it towed to my house. Called the dealership and they were not able to help out , they only offered me a free inspection toward what was wrong with the car that i just bought 2 days ago. They have a mechanic shop next to their dealership that they own too but if i bought it thinking the car was in good condition what makes them think i would take the car to they’re lowsy mechanics. I really liked the car however i have no other option Than to fix the problem. I will be taking it somewhere else to fix. Dont waste your time with this dealership !

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used Junk Scam

Typical used dealer scam. They buy a cheap broken car from auction, and fix just enough surface issues to get it off the lot and keep you coming back for repairs. They are friendly and "helpful", but this only serves to mask their true intention of scamming you out of every penny they can. They are dishonest and will hide the true depth of repair and service necessary to their cars. Don't believe the high praises, try your luck somewhere else.

Used Junk Scam

Typical used dealer scam. They buy a cheap broken car from auction, and fix just enough surface issues to get it off the lot and keep you coming back for repairs. They are friendly and "helpful", but this only serves to mask their true intention of scamming you out of every penny they can. They are dishonest and will hide the true depth of repair and service necessary to their cars. Don't believe the high praises, try your luck somewhere else.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lexus RX 300

I bought a new Lexus RX 300 16 years ago and finally lost it after 472,000 miles. I liked the car so much that I did a search and found another one at Lucy’s. The car was very clean and I got a great deal from Lucy. They even included the license, taxes and other fees into the agreed upon purchase price. I was impressed. I took the car to the Lexus dealer and had them run the 161 point inspection that they normally conduct on the Lexus Certified used cars. They only found a couple minor maintenance issues and gave it a clean bill of health. I cleaned up a few minor cosmetic issues and car looks like new and runs like new. I couldn’t be happier!! Thanks Lucy!

Lexus RX 300

I bought a new Lexus RX 300 16 years ago and finally lost it after 472,000 miles. I liked the car so much that I did a search and found another one at Lucy’s. The car was very clean and I got a great deal from Lucy. They even included the license, taxes and other fees into the agreed upon purchase price. I was impressed. I took the car to the Lexus dealer and had them run the 161 point inspection that they normally conduct on the Lexus Certified used cars. They only found a couple minor maintenance issues and gave it a clean bill of health. I cleaned up a few minor cosmetic issues and car looks like new and runs like new. I couldn’t be happier!! Thanks Lucy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer took advantage of me

Purchased a vehicle here 9/25/18 and found out this week when trying to trade it into car max that the vehicle has FRAME DAMAGE that was on the AUTO Check report back in June that was reported at the auction/ whole seller Kai/ Lucy Auto Sales purchased the vehicle from. Went to the dealership to explain the situation and that it is illegal to sell a vehicle with prior frame damage without disclosing it. They are unwilling to make the situation right and said it was my problem. I trusted Kai and Pink when buying my vehicle and it turns out they just put me together to sell a vehicle. Please take your business somewhere else.

Dealer took advantage of me

Purchased a vehicle here 9/25/18 and found out this week when trying to trade it into car max that the vehicle has FRAME DAMAGE that was on the AUTO Check report back in June that was reported at the auction/ whole seller Kai/ Lucy Auto Sales purchased the vehicle from. Went to the dealership to explain the situation and that it is illegal to sell a vehicle with prior frame damage without disclosing it. They are unwilling to make the situation right and said it was my problem. I trusted Kai and Pink when buying my vehicle and it turns out they just put me together to sell a vehicle. Please take your business somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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great guys they took care of me

Great people i like how they treated me good coustemer service and they under stand were ur comeing from and they try to help u out the best wey possible

great guys they took care of me

Great people i like how they treated me good coustemer service and they under stand were ur comeing from and they try to help u out the best wey possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience

The man gave me a good price, I bought a used 328i there

Excellent experience

The man gave me a good price, I bought a used 328i there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you for your assistance!

Lucy Auto Sales was able to find a used car that other dealerships wouldn't help me with. I was looking for a manual transmission vehicle. Ping took the time to search for my car and bought it. it only took her a few days to get it for me and a few hours to get this car finance. During the entire process, Ping was in constant communication with me about the possible matches available. I am completely satisfied with my used car. It was a great experience and I will visit Lucy Auto Sales next time I need another car.

Thank you for your assistance!

Lucy Auto Sales was able to find a used car that other dealerships wouldn't help me with. I was looking for a manual transmission vehicle. Ping took the time to search for my car and bought it. it only took her a few days to get it for me and a few hours to get this car finance. During the entire process, Ping was in constant communication with me about the possible matches available. I am completely satisfied with my used car. It was a great experience and I will visit Lucy Auto Sales next time I need another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend!!!

I had a great experience working with Ping and Kye, they are professional and straight forward. Made my buying experience a very enjoyable one. I will definitely go there again when it is time for me to buy another vehicle.

Highly recommend!!!

I had a great experience working with Ping and Kye, they are professional and straight forward. Made my buying experience a very enjoyable one. I will definitely go there again when it is time for me to buy another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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