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Blake Fulenwider Dodge

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (204 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (204 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil change

Service is better than the quality of the vehicle. Trim came off of both front doors. One in a little over two years now the other one just came off. I think it must be a design flaw.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and efficient

I was advised by a friend, who also has a Dodge Challenger, that there was a recall for the alternator on my car. I had not received notice but called Blake Fulenwider in Eastland where the car was purchased. After explaining my call, I also was advised there was a recall on the passenger side airbag, I effortlessly made the appointment for the repairs, including an oil change. Upon arrival after giving my name Forrest was aware of the appointment and reiterated what was needing to be done. Because I do not live in Eastland i was having to wait, Forrest offered a car for my use if i so needed. My whole experience was good, because of the this I have and will always take my car the Blake Fulenwider in Eastland for service. Debrah Rogers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Maintenance, recall, and repair

My crew was stationed in Eastland with our ram 5500 fire engine. We had several issues with the truck and forrest was always working us in to get the work done so that we could keep going with no down time. The master mechanics done an excellent job and knew the truck inside and out. I highly recommend using the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast and dependable service

I bought a "new-to-me" 2012 Dodge Journey in 2014, and it has been a great vehicle. This month, it started "missing" a bit, running rough. I took it to Blake Fulenwider in Eastland, and their service department honored a warranty that covered some otherwise expensive parts, and they got it out for me in just a few hours. They also fixed two recall items while it was there in the shop. Great service! Courteous people. Reasonable cost. Thanks, Forrest!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast, friendly and fair

I have been using their service center for years for my older vehicle, and decided recently to purchase a new truck. Comparing the three local dealerships, Blake Fulenwider Dodge came in the lowest of the three, when comparing equivalent vehicles. On top of making a good purchase, their service center offered me a contract on four years of oil changes at a bargain price. I am very happy to do business with Blake Fulenwider Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service!

Dealer has a fully staffed Service Department with good, knowledgeable employees who are conscientious about doing a job right. Darn! I am six words short!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Inspection

Friendly, courteous, helpful - took care of everything promptly. I've been going here for almost 16 years, and I think they do a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Forrest is great. They always get us in and out quickly.

They always get us in and out quickly. It’s very affordable. Forrest Creamer was very helpful. He went above and beyond to get my husband the best service deal on his vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dropping truck off for warranty work.

I love working with the Guys at the Eastland Dodge House. They always do a great job and see that your always taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

blake fulenwider review

After my horrible experience with ram country in mineral wells it was a pleasure working with knowledge staff that kept me informed on the statice of my truck. This was my first time at Blake fulenwider and plan on being back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.