Parkway Auto

Why on earth is it so hard to put the mileage of your listed vehicles on the report? Not even on your own website? Would never trust a dealership that... doesn’t do that.

I called about a car, discussed the money I had to put down, put down earnest money and was told that financing would be available for the balance. My... husband and I drove three hours to drive and buy the car. As we were getting close I text Nate and told him we’d be a bit late. He responded with I would have to put down $7-8,000, no where near what we’d discussed the day before. I am walking away without the car I had my heart set on and very poor taste in my mouth. I do not recommend Parkway Auto Sales.

I sent off an email, asking about a specific vehicle that I believed would meet my needs. In speaking with the Internet salesman, I told him what I was... looking to do with the vehicle . He was honest and forth coming with some details that made my decision not to purchase that vehicle from him. He could have done what many other salesmen do and make the car sound appealing so I would come in. The drive is about 3.5 hours 1 way for me. I will be buying a car from these guys one day! I truly appreciate their honesty even when it meant they're not selling a car to me that day. Thank you so much!

Good Inventory, Nice facility, Good prices BUT HORRIBLE SALES MANAGEMENT!! A few years ago went in with 5,000. in pocket. Made an offer on an SUV, Sales... clown took us in the show room and NEVER CAME BACK. AFTER 18 MINUTES of NEVER HEARING FROM ANYONE ABOUT ANYTHING WE LEFT AND BOUGHT ELSEWHERE. NOW, LOOKING FEW YEARS LATER AGAIN CONTACTED THEM ON WEB SITE AND FILLED OUT FINANCE INFO. ETC. AND TO THIS DAY NEVER HEARD BACK FROM THEM YET AGAIN. NOT ON TOP OF A SALES PROCESS OR TRAINING THEIR PEOPLE EVEN ON PROPER CUSTOMER SERVICE. WORSE EXPERIENCED SALES STAFF AND MANAGEMENT i HAVE EVER HEARD OF LET ALONE EXPERIENCED 1ST HAND (twice)

I never heard back from them about the mileage on a Tahoe I was looking at online and they don’t show it in the ad on almost all of the cars it’s like... they’re hiding something about the products they sell

TODAY IS SUNDAY APRIL 5TH 2020!!! We trusted you at a time in this world of this horrible virus pandemic!!! I bought a 2005 Pontiac Aztek from you on 3-25-2020!!!... The power steering wheel broke off!!! My nephew told me that some bolts which holds the engine in are missing from the engine block. The transmission gears shift hard now. U sold us a lemon!!! U knew we needed a reliable car. U probably call yourselves Christians!!! From your shady salesmanship, I don't think any of you people are!!! My sister bought a car from u that same day. Her 2000 Nissan Sentra GXL needs a hub for her wheel!!! As well as breaks!!! It started making a grinding noise as soon as we got 2 blocks from our home. We both needed reliable cars as we discussed with you!!! U questioned us on reliability or looks. We both said reliability is more important. Why would you do this to us?!!! It's heartbreaking knowing there's people like you preying on folks that are trying to better themselves. You took advantage of us!!! This is going all over social media!!! At a time like this, you should be a shamed of yourselves!!! My grandson has a YouTube channel and is putting Both of our LEMONS we bought from you on YouTube!!! As well as other social media!!!

Although the Salesman I worked with was friendly I drove an hour out of my way only to be massively disappointed. This dealership doesnt put any money... into the vehicle's it buys. Tires are bad, windshield wipers cracked, alignment way off. I drove 3 cars and 2 of them were so bad I didn't even feel safe and cut the test drives short. The 1st car I drove the steering was so bad I asked the Salesman if they put any recon work into their cars and he said they didn't. The 2nd car I drove had brakes that were grinding! I mean wow! The 3rd car I drove was ok but I didn't feel I could trust any car from them knowing they dont put any money into insuring the car is up to mechanical par. They have a large selection but again I would never purchase a car from them. Good luck if you do, I have a feeling you'll need it.

Worked with Nate and he was professional and easy to talk and work with. Seemed to know the vehicle I was looking at well and answered all of my questions.... The buying process as always took way too long even though I was paying cash/debit card. They insisted that it wouldn't be ok'ed for the amount of purchase but after asking them to just try and it went through just fine. Not Nate's fault but they should have started the process sooner. So far the vehicle has performed flawlessly and I would recommend them to anyone looking for a good experience.

I bought my daughter a car. The next day check engine light came on. I found out SUV needs new engine. Parkway will not take suv back.

I bought a vehicle from this place about 5 months ago. After taking it to a mechanic, I have learned it needs a new engine and new transmission. I would... not recommend buying a vehicle from these crooks.