Parkway Auto

My car blew a rod approximately a week ago, so I needed a new car ASAP. I spent 5-6 hours perusing various car lots to no avail. I was exhausted, to... say the least. Finally decided to drive to Deep Park because of their tremendous selection of cars. Met Marcus and I could tell right away that he wasn't interested in selling me something that I just "kindof" liked-to make a deal and a quick buck. He was very patient, letting me test drive a couple of cars, even one car numerous times. I decided on a Mazda, purchased it and drove home. When I got home, I quickly realized that I made the wrong decision, and I wanted another car I was looking at on the lot- a Volkswagen Eos. Marcus and his team allowed me to return the Mazda and trade it for the Volkswagen- no problem!!! If you are looking for a dealership that's only goal is to make the customer truly happy, you found it!

A couple of years ago I stopped by Parkway and Del assisted me in my search , but i changed my mine at that time. He gave me his card and asked to remember... Parkway when I was ready. No Pressure, Well! I'm ready I went to a couple dealers in Spokane and was stunned how they will take advantage of you! So online I went and searched out Parkway. Great inventory! I called Del discussed a few autos. Picked one and bought it. I love it!! These people aren't out to make money off you or take advantage of you. They paid attention to" MY "needs, I wasn't there all day, My Sales Gentleman Del, took the time to listen to my needs and wants , found my dream SUV. I'm buying my camper from them in the spring. I can't imagine buying from any one else. By the way they have everything even truck canopies, easy access from the highway. 5 stars heck with that 10 stars! to the whole staff.

I sent off an email, asking about a specific vehicle that I believed would meet my needs. In speaking with the Internet salesman, I told him what I was... looking to do with the vehicle . He was honest and forth coming with some details that made my decision not to purchase that vehicle from him. He could have done what many other salesmen do and make the car sound appealing so I would come in. The drive is about 3.5 hours 1 way for me. I will be buying a car from these guys one day! I truly appreciate their honesty even when it meant they're not selling a car to me that day. Thank you so much!

First by telephone; receptionist was quick, competent and friendly. She directed me to a young salesman; also competent and knowledgeable. First experience... buying a car on-line and by phone. Would do it again when necessary and if right used vehicle is available. Very pleased!!

I have been looking for a while trying to find the right vehicle for our daughter. It needs to be the deal of a lifetime as it will need to last!! They... have been very patient and very helpful! Still searching.

Salesman Shayne Pearce provided the perfect mix of "helpful" and "low-key presence" to provide the relaxed environment to make a purchase... decision. There was never any sales pressure, yet Shayne provided all the assistance we needed.

Thanks to the sales associate Ryan, he has been very helpful and understanding. He has answered all my questions and hopefully soon I will be in a car!

Bought a car the next day check engine light came on. The catalytic converter went out, a $750.00 repair. I called Parkway and talked to Steve Reynolds... and he told me I was on my own.

Went in to buy a used 2017 mini van. not only was the sales rep overly cocky, he was straight rude when it came to talking about price. he refused all... offers that were not sticker. i was bullied into doing a credit check anyway. then once i told them i did not want the vehicle as there were 2 others in town of the same condition and year for 3/4 there sticker price, they still ran my credit then proceeded to call me and try to force the sale. save your money, time and dignity and go into town

Sales guy was great, process was easy. But they glued the door handle to our keyless entry car instead of fixing it so when we locked ourselves out the... lock wouldn’t even work to use to actual key (did didnt realized the handle was broken till after we took it home) We bought the car in January and when it came time to turn on the AC the entire system was shot and it cost us $1100 to fix when they should have made sure that this functioned before selling it. They never even responded to the message we sent through their website. They did however work a deal with us to fix a wheel barring that needed to be fixed within two weeks of purchase. We will never go back and tell all our friends to avoid the dealership.