Parkway Auto

If you live closer to Deer Park they would probably be ok but when you are 250+ miles away and have any problems it sucks when you have problems

Buyers beware of the sales and business practices at this dealership. We purchased a 2009 Ford Escape from Parkway Auto Center, and it immediately exhibited major transmission issues. The transmission is actively failing and slipping, making the vehicle completely unsafe to operate on public roads.  When we tried to use the extended service contract that was sold to us, the independent third-party warranty company inspector explicitly denied the claim. The inspector completed an on-site physical evaluation and formally determined that the transmission slippage defect is an unmerchantable, pre-existing condition that was present before the dealership sold us the vehicle.  To make matters worse, Parkway management instructed us to take the vehicle to a third-party mechanic shop for the assessment, and now that shop is demanding removal of the vehicle and charging storage fees. The dealership is refusing to take accountability for the broken vehicle they sold or the logistics they ordered.  We maintain a strict requirement for honesty and will not let this business slide. This matter is currently under active legal dispute through a formal Washington State Attorney General complaint and binding Better Business Bureau arbitration (Complaint ID: 25183676) for a full contract rescission, full cash refund, and the full retail recovery value of our traded-in vehicle. Do not trust this establishment with your money or your safety.

Buyers beware of the sales and business practices at this dealership. We purchased a 2009 Ford Escape from Parkway Auto Center, and it immediately exhibited major transmission issues. The transmission is actively failing and slipping, making the vehicle completely unsafe to operate on public roads.  When we tried to use the extended service contract that was sold to us, the independent third-party warranty company inspector explicitly denied the claim. The inspector completed an on-site physical evaluation and formally determined that the transmission slippage defect is an unmerchantable, pre-existing condition that was present before the dealership sold us the vehicle.  To make matters worse, Parkway management instructed us to take the vehicle to a third-party mechanic shop for the assessment, and now that shop is demanding removal of the vehicle and charging storage fees. The dealership is refusing to take accountability for the broken vehicle they sold or the logistics they ordered.  We maintain a strict requirement for honesty and will not let this business slide. This matter is currently under active legal dispute through a formal Washington State Attorney General complaint and binding Better Business Bureau arbitration (Complaint ID: 25183676) for a full contract rescission, full cash refund, and the full retail recovery value of our traded-in vehicle. Do not trust this establishment with your money or your safety.

Great communication and honest about the vehicle I was interested in. I’m just writing the last few words cause they have a min word count.

⭐️ Avoid At All Costs: Sold Broken Car & Left Disabled Buyer Stranded If you are looking for an honest dealership, go somewhere else. Parkway Auto Center sold my family a 2009 Ford Escape with a pre-existing catastrophic transmission defect, and the extended service contract they sold us immediately denied coverage because the vehicle was completely broken before we even took possession.To make matters worse, Parkway completely refused to offer a loaner car or any transportation relief. I am disabled, and we live over a mile from the nearest public transit option. Their actions have entirely cut off our mobility. My wife is forced to rely on borrowed rides just to get to work to maintain employment, and our household is completely trapped at home, having to do all of our shopping online for basic necessities.They took our trade-in, handed us an undrivable car, and abandoned a disabled customer without a single care. Absolute lack of accountability and consumer ethics.

No one at the dealership ever contacted me back, either by phone, text or email

Seemed a little useless. The car was not described in the ad as a fixer upper, but the response indicated it was and that I could be shown other options. Nope. Seemed a little like bait and switch to me. Now I get a bunch of emails cluttering my inbox. Not interested. Overall rating ... not for me.

I am pleased to share my recent experience of purchasing a car from Parkway Auto Center, where I received exceptional service from Marcus Anzivino. He demonstrated remarkable patience and provided invaluable assistance throughout the process. After conducting a credit check, which did not yield the best results, Marcus advised me to contact my bank, make a payment on my credit card, and request a pre-auto loan. I followed his advice on Friday morning, but unfortunately, my bank declined my application. I promptly informed Marcus of the denial, despite having made a payment on my credit card in an effort to improve my chances of approval. I then inquired about the possibility of having my brother cosign the loan, to which Marcus agreed. He sent me a link where my brother could provide the necessary cosign information, and within 30 minutes, Marcus contacted me with the welcome news that my application had been approved. He inquired about a convenient time for me to collect my new vehicle. I was thrilled to receive this news, especially considering that my bank had previously declined my application and having my brother cosign was my last resort. With winter approaching, I was eager to acquire a reliable vehicle, so I informed my brother of the update, and we proceeded to sign the necessary paperwork the following day, on Saturday. I am delighted with my new car, and I would highly recommend Marcus to anyone seeking to purchase a vehicle. Thank you, Marcus, for your exceptional service throughout this process.

Please is nothing but a joke. They sell vehicles with known issues, and they dont seem to care. Please dont give this place any of your money!!

I went to look at an '06 Miata I'd seen on line. They had 2. They worked with me on getting the one I wanted with the wheels off the other one. Excellent! They helped me with financing. I drove away with a car I've always wanted. Randy was very helpful and never pushy at all. Very friendly and professional. I would definitely recommend Parkway Auto