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Fiesta Motors

(34 reviews)

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(34 reviews)

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Run from fiesta motors.

Run from fiesta motors. Last year sold us a car 5 months later the heads went out. Sat in mechanic shop 3 months and returned. Nothing got fixed so then sold a truck to us to replace car. 5 months later again it blows a water pump and freeze plug been sitting here two weeks waiting on tow truck to get it fixed . Oh and please keep making payment.

Run from fiesta motors.

Run from fiesta motors. Last year sold us a car 5 months later the heads went out. Sat in mechanic shop 3 months and returned. Nothing got fixed so then sold a truck to us to replace car. 5 months later again it blows a water pump and freeze plug been sitting here two weeks waiting on tow truck to get it fixed . Oh and please keep making payment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst place to get a car Carlos is trash he talks good

Worst place to get a car Carlos is trash he talks good game to you after he takes your money he don't know you xxxx this place and there cars

Worst place to get a car Carlos is trash he talks good

Worst place to get a car Carlos is trash he talks good game to you after he takes your money he don't know you xxxx this place and there cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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these people take people money and sell lemons and there

these people take people money and sell lemons and there services bad from collection's to service

these people take people money and sell lemons and there

these people take people money and sell lemons and there services bad from collection's to service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DO NOT GO THERE!

DO NOT GO THERE!! The salesman was good but after the car broke down and a month later they let you know it needs a new engine and the engine cost is $8596.00. And then want $2500 before ordering engine! Never offered to put me in a different car! But want their pymnt. And don’t help you! They just take your money! I would never refer a friend or family there! Not worth the hassle!

DO NOT GO THERE!

DO NOT GO THERE!! The salesman was good but after the car broke down and a month later they let you know it needs a new engine and the engine cost is $8596.00. And then want $2500 before ordering engine! Never offered to put me in a different car! But want their pymnt. And don’t help you! They just take your money! I would never refer a friend or family there! Not worth the hassle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don’t buy from them.

Don’t buy from them. Transmission went out within 4 months. Truck value is 6 to 8000. Charged me 34000!! And the payments was not near as I what wanted. And they are making no effort to help with repair. Oh and two weeks after the purchase both back tires blew out because they can’t even put decent tires on the vehicle. Out of pocket money there. And the check engine light came on. O2 sensor needed to get replaced more out of pocket money. And they never sent me the paperwork to the truck. I’ve got all the msgs where I repeatedly requested them and nothing. Stay away from them

Don’t buy from them.

Don’t buy from them. Transmission went out within 4 months. Truck value is 6 to 8000. Charged me 34000!! And the payments was not near as I what wanted. And they are making no effort to help with repair. Oh and two weeks after the purchase both back tires blew out because they can’t even put decent tires on the vehicle. Out of pocket money there. And the check engine light came on. O2 sensor needed to get replaced more out of pocket money. And they never sent me the paperwork to the truck. I’ve got all the msgs where I repeatedly requested them and nothing. Stay away from them

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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HELLO service department?

The service department has had my truck for 5 days for a freon leak! Very disappointing experience. I use this vehicle for my business. No communication from them on the status of the repair. I called and was told that the technician had not returned a diagnosis.

HELLO service department?

The service department has had my truck for 5 days for a freon leak! Very disappointing experience. I use this vehicle for my business. No communication from them on the status of the repair. I called and was told that the technician had not returned a diagnosis.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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DO NOT MAKE MY SAME MISTAKE GO SOMEWHERE ELSE

Got this Ford January 2 nd. Broke down 6 days later. Had a hard time with these people. Finally a week later they put it in the shop.. called me that my payment came due the 15h and threaten that it would get picked up if I don't pay. How am I going to pay for something I'm not driving..okay payed $300 still at the shop it's already 25th of January already getting calls that my payment I due 31st and my vehicle is still at the shop.... And Ozzy the sales man picked this vehicle not even the vehicle I wanted... Crook. Liers and oh. Tha if I turn it in volunteer repo. He said they will write a 10_90 s my next year tax return will pay for this car. I don't even have... So quick to call and bug and bug to come look at there vehicles and sending msgs but I sure don't recommend. Please. Go anywhere else but here..... They suck at doin vehicle checks. And I honestly think they know what's wrong with these vehicles bc they don't sound surprise. When I called about these issues

DO NOT MAKE MY SAME MISTAKE GO SOMEWHERE ELSE

Got this Ford January 2 nd. Broke down 6 days later. Had a hard time with these people. Finally a week later they put it in the shop.. called me that my payment came due the 15h and threaten that it would get picked up if I don't pay. How am I going to pay for something I'm not driving..okay payed $300 still at the shop it's already 25th of January already getting calls that my payment I due 31st and my vehicle is still at the shop.... And Ozzy the sales man picked this vehicle not even the vehicle I wanted... Crook. Liers and oh. Tha if I turn it in volunteer repo. He said they will write a 10_90 s my next year tax return will pay for this car. I don't even have... So quick to call and bug and bug to come look at there vehicles and sending msgs but I sure don't recommend. Please. Go anywhere else but here..... They suck at doin vehicle checks. And I honestly think they know what's wrong with these vehicles bc they don't sound surprise. When I called about these issues

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Booooooooooooooooooooooooooooooooooooooooloooooooo

I do not recommend Fiesta Motors Of Lubbock. 2 nobody ! I purchase a 2014 escape , se September 23rd 2022, I had isssues the same day !! The steering , was very loud when turning any way . They ! Sent the car too Christian brothers! 3 days later ! , it would knock really hard when I put gear in Reverse , oil didn’t last a whole day checked it the next morning it was Empty & burnt out !! , Shaking very bad , transmission at fault . Light constantly comes on wether I’m on the road ! Anytime I go over 80 whoever tf Mandy is think she can talk to mfs how she want !! They picked the car up act like they was fixing it & same bs came back up but more problems, came up , the car has been in the shop a total of 7 times from 9/26/22-12/27/22. They kept telling me to talk to Richard, & he kept saying well let’s see what’s wrong with it!! This & that & whole time the vehicle was sitting! Never been touched or nothing !! , Also, I stopped paying due to them not fixing it ! , they just money hungry & wanted me to keep paying . For it even after it messed up I really do not recommend, they full of it fr!! & they will Give you the run around … I called & Text plenty of times ! To volunteer repo & they kept saying we’ll let’s try to get it fixed first !!! Yes I sent the car back . No I do not recommend they don’t gaf! @ All . & just want ppl money !! That car wouldn’t even move , nor hold gas , oil , anti freeze & It pulls very bad ngl TS.. suck’s fr … the worse a mf could deal w at this time in this moment

Booooooooooooooooooooooooooooooooooooooooloooooooo

I do not recommend Fiesta Motors Of Lubbock. 2 nobody ! I purchase a 2014 escape , se September 23rd 2022, I had isssues the same day !! The steering , was very loud when turning any way . They ! Sent the car too Christian brothers! 3 days later ! , it would knock really hard when I put gear in Reverse , oil didn’t last a whole day checked it the next morning it was Empty & burnt out !! , Shaking very bad , transmission at fault . Light constantly comes on wether I’m on the road ! Anytime I go over 80 whoever tf Mandy is think she can talk to mfs how she want !! They picked the car up act like they was fixing it & same bs came back up but more problems, came up , the car has been in the shop a total of 7 times from 9/26/22-12/27/22. They kept telling me to talk to Richard, & he kept saying well let’s see what’s wrong with it!! This & that & whole time the vehicle was sitting! Never been touched or nothing !! , Also, I stopped paying due to them not fixing it ! , they just money hungry & wanted me to keep paying . For it even after it messed up I really do not recommend, they full of it fr!! & they will Give you the run around … I called & Text plenty of times ! To volunteer repo & they kept saying we’ll let’s try to get it fixed first !!! Yes I sent the car back . No I do not recommend they don’t gaf! @ All . & just want ppl money !! That car wouldn’t even move , nor hold gas , oil , anti freeze & It pulls very bad ngl TS.. suck’s fr … the worse a mf could deal w at this time in this moment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Don't Buy!!

Got the Car and not even 2 weeks later, We started having Issues with the car, We took the car to a Place where they were suppose to fix the car and when we got the car back, We had to leave on an Emergency well the car started making the same noise Knocking on the right front side, So we called them again and told them it was still having issues and they advised we were over the mileage and they couldn't cover it, Well other stuff was wrong with it as well like Left turn signal kept going out, Rear Camera stopped working, But those were just Minor we just wanted the Knocking noise fixed. So when we went to the Mechanic shop the lady was telling us other stuff that was wrong with the car that wasn't put in the original Paperwork cause supposedly Fiesta wouldn't cover it, So we called Fiesta and told them and they Finally agreed to fix the Knocking noise and it was the Motor Mounts. So Now here we are again with the same issue and now Engine light is on and Fiesta don't want to fix it. So we told them to come pick up the car and they threatened us they will be filing a paper to IRS.. Do Not Buy Your Car From Them, Their Customer Service Is Awful when you have Issues and they Don't like to pay for Problems that the car was Having when Purchased. And they Can take us to court we have all Supporting Documents to Prove they Failed at Selling us a Good Running Car..

Don't Buy!!

Got the Car and not even 2 weeks later, We started having Issues with the car, We took the car to a Place where they were suppose to fix the car and when we got the car back, We had to leave on an Emergency well the car started making the same noise Knocking on the right front side, So we called them again and told them it was still having issues and they advised we were over the mileage and they couldn't cover it, Well other stuff was wrong with it as well like Left turn signal kept going out, Rear Camera stopped working, But those were just Minor we just wanted the Knocking noise fixed. So when we went to the Mechanic shop the lady was telling us other stuff that was wrong with the car that wasn't put in the original Paperwork cause supposedly Fiesta wouldn't cover it, So we called Fiesta and told them and they Finally agreed to fix the Knocking noise and it was the Motor Mounts. So Now here we are again with the same issue and now Engine light is on and Fiesta don't want to fix it. So we told them to come pick up the car and they threatened us they will be filing a paper to IRS.. Do Not Buy Your Car From Them, Their Customer Service Is Awful when you have Issues and they Don't like to pay for Problems that the car was Having when Purchased. And they Can take us to court we have all Supporting Documents to Prove they Failed at Selling us a Good Running Car..

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thank you Ready

Hello my name is Christina I have a bittersweet relationship with fiesta motors.. it’s not all that good but for the bast part it’s a little ok.. I want to thank Mr. Randy on frankford he did his thing he made sure I didn’t walk away with nothing he got me into a nice Vehicle and when it had gave me trouble right away he took it and got a fix for me and I didn’t have to pay a dime.. so Mr. Randy thank you for just being you. A good salesman that can potential be a supervisor❤️🥰 your a good man

Thank you Ready

Hello my name is Christina I have a bittersweet relationship with fiesta motors.. it’s not all that good but for the bast part it’s a little ok.. I want to thank Mr. Randy on frankford he did his thing he made sure I didn’t walk away with nothing he got me into a nice Vehicle and when it had gave me trouble right away he took it and got a fix for me and I didn’t have to pay a dime.. so Mr. Randy thank you for just being you. A good salesman that can potential be a supervisor❤️🥰 your a good man

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 2.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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