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Johnson's Keystone Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They broke my sensor and tried sending me elsewher

I bought the car from them a year ago and had them repair a wheel bearing which in the process they broke a speed sensor wire and said “ they always break” and didn’t offer to fix what they had broken then when I finally had the money to get it repaired I called them and was told to go to a different shop because they couldn’t work on it!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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purchase experience

i have bought several cars here and always had a good experience. i have not used their repair services hence the 4 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchase experience

I bought a 05 Colorado and a 06 trailblazer from this dealership and they are fantastic people to deal with it would recommend them to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never do business here

I bought two cars here. The first buying experience turned out fine. The second time has turned into a nightmare. They offer a 90 day warranty out of courtesy. This is no courtesy. I have been down there 4 times for the same problem. 2 of those times I left my vehicle over night lost hours at work for them to call me at the end of the day and say my car has been fixed. When I picked the car up and asked what they fixed they replied nothing. Nothing is wrong with it. I guess driving down the road and having your lights shut off randomly is nothing. I guess being with out a car for two whole days when you have a family is nothing. This is a family owned business and they frankly don't know how to do go business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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