Meet John Maxton

Another great service experience at. Bridgewater Volvo. Damaged my tire and they had me come in immediately. Q, the Manager and Rob one of the service were waiting for me and worked with Red the Parts Manager to make sure the tire was ready. So important S my wife had a Heart appointment. The Sales Department, Finance Department, and Receptionist kept checking to make sure I was being helped. Customer service is #1 at Bridgewater Volvo.

Can't keep their promise to the customers. Don't care about customers once the car is sold

Took my Son and his Family to Bridgewater Volvo to purchase a Volvo.. Can’t say enough about the 5 Star treatment he received from all. John Maxton, Al Cologna the Manager, Yamaline, the Finance Manager, Josh and Zach, the vehicle specialists a, and Janet the Receptionist. He traded in his Honda and took home a 2024 Certified Volvo XC40. Whether or not you are interested in a Volvo you have to visit this Dealer. They will do all they can to make your a completely satisfied experience.

Al Cologna is the best Manager. We went to pick up our new Volvo and my wife is very ill. He had everything ready for us and had the Finance Manager, Yomaline, go into our car to have her sign. He is always ready to help.👏👏

Failed to deliver title and tag within 30 days. My business can not operate because the f the failure on their side . Filed complaint with NJ consumer affairs board . Lawsuit to follow

This review is about the purchase of a "Volvo Certified Pre-Owned" car. Bridgewater had listed a 4-year-old XC60 on cars.com that was a good match at a fair price. A phone call with sales consultant John Maxton convinced me to put down a deposit; the following week, we made the 3-hour drive to complete the sale. In this case, the confidence I'd come to feel in John was well placed. Regarding the Certified Pre-Owned program: Volvo Cars USA guaranteed that all of the XC60's components were functioning properly. In our case, the manufacturer's warranty is running for another six months, a welcome surprise. In the end, we added a Volvo extended warranty to the purchase... not cheap, but a better deal than the competing aftermarket offers we'd investigated. It will (hopefully) be a while until the next car purchase, but I'll gladly make the drive to Bridgewater again.

We picked up our new XC40 last week, and everything went super smooth! A big shout out and thanks to both John Maxton and Josh in sales, we highly recommend you!

We were looking for a safe and reliable car. After reviewing several different cars, we were convinced to buy Volvo- XC40 for its safety and reliability features. Within a month’s time of buying this car, the car stopped and showed a “Stop safely, 12V battery critical charging fault” message. We took the car to the dealership and were advised to drive the car more to keep the battery charged. In less than 10 days a similar message appeared again. The service department blamed us for not driving the car enough. They also went as far as to say that overuse of the remote key fob (which we did not do) would drain the battery. We were also told that we need to drive the car for 20 miles on the highway, not inner roads, every day to keep the battery charged. The problem continued again and again. We asked them to change the battery but they would say the problem is solved. In less than 3 months this problem continued several times after which they finally decided to change the battery. Having such problems in a brand-new car, out of frustration, we approached Customer care of NJ Volvo to settle the matter. Since it is more than six months of waiting to talk to the Authority and learn their response on this matter we are forced to share our experience on social media. Hardika and Lalit Mehta

I dealt with John from start to finish and the experience was superb. He was knowledgeable, to the point, and gave straight answers quickly, with no nonsense. Even when there was a last-minute hiccup with the vehicle upon pickup, John was fair and creative. Truly a pleasure! I'd gladly deal with John and the team again. Steven

Great experience! I would recommend them over any other volvo dealership. I will be a returning customer.