Don McGill Toyota of Houston Hours
Don McGill Toyota of Houston strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill is the past recipient of the Toyota President's Award for 2014.
Our customer service is unmatched! When you visit Don McGill Toyota, you'll experience service from well-trained and dedicated staff members that are friendly, professional and embrace our commitment to customer service excellence. Our professional and courteous staff is accommodating to both English and Spanish speaking customers as well.
Don McGill Toyota is located at I-10 at the Kirkwood exit just west of Beltway 8.
"We're in every neighborhood, at I-10 and Kirkwood!"
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They used my credit information to sell a vehicle to someone else because we could not agree on a price for the vehicle I wanted.
I made a special order on a 2021 4runner with all the specifications that I wanted on the vehicle. I was quoted two weeks for delivery. Over a month later... I got a call saying my vehicle was ready. Upon arriving to the dealership my new vehicle looked nothing like the one I had ordered. Missing all sorts of items from the blackout package. I was told by the manager that they would order all the parts another month later I dropped the vehicle off for installation of the new parts. When I called to check up on the status no one knew who I was, I wasn't in the system, and they couldn't find my vehicle which was weird cause I had a rental from them. Next day later I finally got my 4runner. It still was missing a part they promised to install and they did not give me back my stock wheels and tires which I paid extra for. Overall this dealership Is one of the worse places I have purchased a car and has an unorganized service department. I would not recommend this dealer at all.
Charles, we are sorry to hear you didn't have a great experience with us, as we pride ourselves on helping people have the best car buying experience ...possible. Please give our customer relations manager, Lissa Sundberg, a call at 281-496-2000. She would love to discuss your experience further and help in any way she can. We look forward to speaking with you soon.
Excellent customer service, me and my partner were assisted by a sales representative named Jerry who helped us pick the right car at a great price. Even... after purchasing the car I may still contact him with any questions I have about the services my vehicle needs.
We appreciate you for letting others know about your experience at Don McGill Toyota. If you ever need anything in the future, please don't hesitate t...o let us know. Take care! Best, Mike Mynatt General Manager (281) 977-3025
I had the pleasure of working with Kingsley who was professional and patient. He answered all my questions and checked on me throughout the process of... buying this vehicle. I don't mind driving for Good Customer Service. Shout out to Mr. Rhodes who made this process a go. I will recommend my family and friends to this dealership because of those two.
Avoid this place and avoid their crooked finance people. They keep changing the price and lying about the interest rate and try to sell you anything you... don't need.
Ahmed, we are disappointed to hear about your negative experience as we pride ourselves on helping all of our customers have the best car buying exper...ience possible. We understand that this issue happened at the Toyota of Katy store and that you are currently in touch with our Finance Director there, Billy Knight. He is working to remedy this situation for you.
I have visited this Toyota dealership for service on my vehicle. Mr. Christopher the service advisor was very lazy and unhelpful. He need better training....
I Got an Excellent deal with this car dealer, and the salesman guy was very professional, patient and help me out with everything, he also speak spanish.
Thank you for allowing us to earn your business, Jose. We know you have a choice of dealerships and we appreciate that you chose us. We look forward t...o helping you again in the future.
I want to thank Don McGill's current GM Tommy Parker for dispensing his team at Don McGill to rectify some major issues before his reign.
Caleb, thank you for leaving us a 5-star rating and review! We work hard to make sure all of our customers have a great experience with our Toyota dea...lership. Don McGill Toyota is happy to hear that Tommy & the team were able to give you the customer service we want everyone to experience. We look forward to seeing you again.
I have been a Customer of Don McGill's Toyota for the past 3 1/2 years. From the inception of our relationship, Customer Service has been a top priority... from the Saleman and Customer's Friend by the name of Joseph Hadi. Mr Hadi makes you feel as if whatever problem you may encounter in purchasing a vehicle there is always a solution and Mr. Hadi is willing to go above and beyond hte call of duty. He is always thinking in the present to make way for the future of the customer. This is the mindset of Car Sales of Don McGill's Toyota and Mr. Joseph Hadi. I am glad to a part of the relationship of Mr Joseph Hadi and Don McGill 's Toyota.
I had the pleasurable experience of purchasing 2 vehicles from Don McGill Toyota of Houston. Mr. Joseph Hadi was my salesman. He truly was a savior to... my cause and I have recommended others to him. He takes the time to explain all options in layman's terms and he relieves me of my anxiety. It is a blessing to work with such a team of integrity. I will continue to seek Mr Hadi out for my needs in this area.