Sterling McCall Honda

Drove 3 hrs and as soon as i got there they had everything ready to go...one of the best buying experiences I've ever had id definitely recommend... two others

I live about 1.5 hours from here to check out the car that I wanted where I first emailed and checked online so I don't waste my trip. The deal from... the dealer was 20k retail but of course it's understandable to have taxes and fees. But I went there the out the door price went up to almost 29k which is bogus. The financing team notified me that the offer they can give me was a 2.9% apr which is not bad. After driving back again to check it out because I was still interested it went up to 4.9%. That's when I realized it's not worth it to buy a car from this dealership with their unorganized system, and dishonest deals.

I been doing business with them for a few years and have gotten to know a few of the people there. Most of the people there have worked there for a number... of year so its good that I don't talk to someone different every time I go there for service.

Our car search started online. Found one that was nice and went in for a test drive. That portion of the visit/sale was great! Completed paperwork that... night (so we thought) then it went downhill from there. Took days to complete the financing and it resulted in an increase in payment and overall cost. We were told to come in to pick up papers and sign one form. During that time, we were rushed to sign and the Financr Manager attempted pass over the form with the financial changes. But thank goodness I know not to sign without reading, especially when money is involved. It wasn’t a huge difference, so I was more upset with the dishonesty by trying to whiz through that form. The day of the purchase, we were not able to drive away with the car because it needed to be inspected. OK... The next day, we were told there was a delay due to the need for four new tires and they were waiting on them to arrive. So, we picked up the car 2 days after the purchase. About a week later, we get a call stating we needed to bring the car in for an inspection. But wait! Isn’t that the reason we couldn’t drive off with the car the day of purchase. Took the car in three months for maintenance and two tires were “severely worn”. But wait! Weren’t four new tires ordered and placed? All in all, the people I dealt with lack integrity and are not capable of simply apologizing for their mistakes. They talk around the issues to misplace the blame and have no recollection of promises made. Of note, the general manager did reply to a review I left on Yelp. I called but I have yet to receive a call back from him. Maybe the response are automated.

I purchased my 2018 Honda Accord here and I have to say , it was a pleasant experience. My salesperson Brayan Vasquez was very friendly , laid back and... most of all , he never pressured me into anything. Highly recommend this dealership

Used SterlingMcCall for many years. They’re friendly and fair in my experience. With all car repairs , you have to be vigilant. Several of the service... managers are really helpful.

As promised my oil change was quick & thorough, being able to make an appointment and not wasting a whole or half a day was great.

Great friendly fast service. Everything you look for, no pressure and no upselling. They even give you a free car wash. I highly recommend them.

Very pleased with the service and they are very courteous. They are very prompt and explain what they are going to do before and get your approval.

I purchased my vehicle at another Honda dealership w/ a warranty that was only applicable at their facility. Sterling McCall Honda honored it, anyway,... since it was my first time there. They only charged me for a duplicate vehicle key I had made for my wife. They changed my oil/filter, rotated my tires/checked air pressure, topped fluid levels, and cleaned/vacuumed my vehicle for free. They are wonderful people.