Wiesner of Huntsville

3.5 out of 5 3.5

Reviews

3.5 out of 5 3.5
17 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    May 22, 2020

    My salesman Cody Hill was excellent. He was very professional ,and personable. He was knowledgable about the truck I was looking for. Very hard working... and truly tried to be as helpful as he could be. It was because of him that I called back to this dealership, and subsequently bought my truck from them. They have a jewel of an employee in him.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for highlighting Cody and the store!

  • 5.0 out of 5
    November 28, 2019

    My spouse and I recently bought two new vehicles from Wiesner’s in Huntsville. The salespeople and the management team were friendly, professional, and... very patient. They answered all our questions to our satisfaction and endured our numerous test drives with a smile. They worked with us to reach financial terms that were very satisfactory to us. We happily recommend this dealership to all who are shopping for a new or used auto, suv, or truck.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's outstanding to hear! I'll pass it along to the team and let them know they did a great job! Thanks

  • December 18, 2017

    First of all, ask for Mark Krecker. Outstanding demeanor and did everything he needed to without being the overbearing salesman you're used to when buying... the car. I already had a deal structured and wanted to look at 1 last vehicle to make sure I was going the right direction. Mark agreed before I made the drive to match the trade offer I already had. Once I arrived and saw the vehicle, he confirmed the offer for the trade and then we negotiated the final details. We settled on a very fair number and drew up the paperwork. When we got to finance, Dean took over and again, could not have been better. Overall, best car buying experience I have had ever.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 23, 2019

    This was the first time that buying a car was fun and easy. Salesman William S. was the best ever. He was friendly, professional and very knowledgeable.... Made a great deal. No high pressure sales talk. We will shop here again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful!

  • 5.0 out of 5
    June 22, 2019

    Bought a new truck from Weisner, Evan Arnold was the salesman. From start to finish was a very good experience. Evan did me a good job without the hassles... I have faced before.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We want all our clients to have a comfortable and stress-free experience with us!

  • 5.0 out of 5
    June 12, 2019

    I loved this dealership! My salesman was AWESOME! Evan Arnold!! Go see him! I drove the car I was looking at online, loved it, told them where I needed... to be and they made it happen! My finance man was amazing, too. Staff so friendly and super-service helpful! The dealership was shiny clean and spacious, really very impressive. I will definitely be returning to Wiesner for my next vehicle purchase!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to know we have been able to exceed your expectations and really help you out!

  • 5.0 out of 5
    June 2, 2019

    I walked out a winner. I only had a set amount if money and when they found out I was disabled they waved TTL. Memorial Day Sale weekend was like a Free... give away. Thank Alot........

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our staff is committed to providing each of our clients with the best automotive experience!

  • 4.0 out of 5
    April 26, 2019

    Went for one thing and I had a complaint and of course they come up with another issue that was going to cost $750 . I went to another dealer and had my... car repaired for $324 less.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • 1.0 out of 5
    March 24, 2019

    Had car for over a month and it is still not fixed. They were nice but I felt like I didn't matter.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I'm very sorry that you feel that way.

  • 1.0 out of 5
    January 5, 2019

    Customer service mgr, writer (Anthony), people who answered phone all nasty, rude,and hateful!!! Twice in to get TPMS dash light problem solved ... both... times not resolved ... called third time to find if ordered part arrived and got a sarcastic, rude, women who hung up on me when I ask her name...called back and Bill answered and was totally up helpful, called back again and Nancy was unhelpful and rude... bought new Canyou there in 2016...wife’s car bought there and have a buyer for it this want everything right with car and will buy new soon as well as son just hired as commercial pilot look to buy truck and after this experience He’ll will freeze over before Any of us buy as much as a stick of gum...due to this nasty service department... last communication was a nasty call from service manager telling me to go else where...”You got it Doug” Did and in one hour issue resolved !!! Moral stay away from wiesner Conroe Texas!!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I'm very sorry that you feel the way you do however, this happens to be the Huntsville store and I believe you are talking about the Conroe store.

View More Reviews