Romeo Ford of Kingston

I would highly recommend Romeo Ford to anyone looking for a truck especially if you live in New Jersey as I do the sales staff was terrific. I got a beautiful truck for a very fair price. I would highly recommend Romeo Ford.

Great experience buying my F150 XLT. The staff helped me find the right truck, were extremely knowledgeable, patient, and highly motivated to make me an excellent deal at factory employee pricing saving me thousands off the sticker price. The whole process was top notch

Trae was very helpful and did not pressure us at all. Would do business again.

Great experience buying a car from Danielle. Recent above and beyond to find me the exact car I wanted. She got it to me quickly and was very upfront about pricing options. She showed me how the car worked. It’s electric so there’s a big learning curve but she was very knowledgeable and very sweet. Would buy another car here anytime.

I recently purchased an F350 from Romeo Ford .I highly recommend my salesperson Gabriel. She kept in contact via text until she found the exact vehicle I wanted . Once at the dealership she worked hard to get me into the vehicle and I left that night in my new truck . Easy and very satisfied.

SERVICE department is unprofessional and Liars.Had me wait 5 hours in holding area ,would Not provide courtesy ride anywhere . DO NOT USE.

I have been using Romeo Ford for the past to years and I am very pleased with their prompt and courteous service. I would recommend them, I don’t think they will disappoint you.

I was thoroughly impressed with the dealership right from the start. Upon my arrival, the car that I had asked about a few days prior was already out front with a reserved sign featuring my surname on the windshield. The exceptional service continued with a straightforward and very clear purchasing experience. I was able to drive away in my new Ford on the very same day I visited!

Lovely group of people. Made my whole family feel welcome. Car was very well prepped when I picked it up. Great to work with.

A few weeks ago I reached out to this dealer about a few trucks I was interested in. Those trucks didn’t work out. I was very upfront that I was not local, my work schedule doesn’t provide much flexibility to drive there and requested to get as much done over the phone and through email as possible before finding the time to get there. Much of this was a back and forth with no real solution. Regardless eventually I found a vehicle at one of there other dealerships under their umbrella and asked if it was possible to for them to bring that vehicle down to their dealership (knowing that it was a big ask) as it was 2 hours closer than where the vehicle was. They were accommodating as long as I came in to complete paperwork before they even brought the vehicle down to which I declined. I was then told they have to see if the truck was still available. A little while later I was told it was no longer available. I then called the dealer up north myself, and confirmed that the truck was in fact still availavlble, then emailed the sales person who lied to me and never checked if the truck was and and declined to do anything further with them. I then received a call from the manager saying that he would have someone go get the truck on Monday (this was a Saturday) if I can come Tuesday to see it. I should have declined but I agreed to that and made an appointment cause I was really interested in the truck. Anyway, Monday I got a text to confirm that I was coming Tuesday. Tuesday morning I got a text to confirm I was coming that afternoon. I confirmed. I drove an hour to the dealership, and when I got there, there was no truck. At the time it wasn’t clear if they “forgot” or just didn’t do it but the truck wasn’t there. (Later realizing it was just there tactic to get me in there). Now with their last stitch lying effort I was told by the manager that they would drive the truck down to my house for me to look at it…..ok. Next day I get a call that his driver is there now but there is a problem and the check engine light was on they are trying to figure it out. I called a couple hours later and the manager “hasn’t heard anything I’ll call you back in 2 minutes let me call them.” (It is now 3 weeks later I have still yet to recieve that call). The next day I got a text from another sales person asking me if I was interested in these other trucks that they had available like nothing had happened…I declined to pursue anything further with them after this whole debacle lying waste of my time. I then looked on the website for the dealer up north and the truck I wanted was gone. I called them just to see and it had been sold that day it never had an issue, just confirming that they never intended to go get it or find a way for me to see it or do anything that they said they were gonna do. I texted them asking if they knew it was sold the whole time or why they couldn’t just tell me the truth, they never answered. They will do whatever they can to get you there and just lie to you and string you along. Go somewhere else save your time and the headache.