Great to deal with, courteous and helpful. Very pleased I chose this dealership. Professional! Everyone at the dealership was extremely professional... and prompt. Especially Thad Henry and Andy, who were absolutely phenomenal.
I've has this car since December and there is a blown motor TWO TIMES. it has been broken down 4 other times. I was told they would not excuse me off the... car loan unless I gave them another $1500 for another lemon. so I am stuck paying for a car that I cannot drive. don't buy anything from them. not even a set of tires. they want me to pay another $1000 for this engine blowing again within 7 months. not doing it
Henry was awsome! Bought a low mileage older Cadillac for parents...we live out of state and could stay in Jax only long enough to make our purchase....Henry... took over ....worked things out completely....and... .made my 87 year old Mother very happy! So far....car runs great! (fingers crossed) We got a fair price ...good tires...knobs dials..gauges. .etc ...all work! Detailed nicely! We will be shopping for our next car at Trust Motors!! Go by ....if Henry doesn't have your desired make and model on the lot ...he can probably get it for you ! Go to Trust Motors and make a friend in the car business!
The owners are young professionals. The area has easily 40 used car lots. I have visited and called several of them. They had a ton of junkie rides. Trust... has a good supply of vehicles to choose from. They do no play games with trade value. If your vehicle is in good shape, they give you a top dollar value. My trade offer well exceeded what I had anticipated. They are extremely friendly and want to help you find an affordable reliable ride. I purchased a 07 Hemi Dodge Durango. It it a quality ride and the motor an under carriage looked brand new! This vehicle had 81,000 miles on it. I told Henry. As long as he is in business, I will always buy my used vehicles from him. Give him a try, if nothing meets your needs, go elsewhere till you find it. Otherwise, You can TRUST trust motors :)
This is the best experience we've ever had purchasing a used car. Henry and his brother were honest, professional, and totally made us feel comfortable.... This is the place I'll be purchase my next used car. Thank you both for being so honest and helpful!!!
Henry is a great owner and salesmanship helped me get the car I wanted, and will stand on his word, calls you right back to.
By far the worst experience I have had with a dealership. It was all rainbows and unicorns until I realized he was over charging me for something. All... of a sudden my car is being picked up and told by Trust Motors that the financing company retracted my contract. I contact the financing company and I am told that is incorrect and that they have no legal right to repo the vehicle. Henry and his little puppet were horrendous. I called the police because they were threatening me because I requested my down payment back. The police officer showed and calls me to the side. He said ma’am you really should have done research on this place. They have multiple complaint with BBB and DMV They constantly change their name to stay in business. Just please beware of this place.
Wow.. This was the easiest place I have ever seen to work on buying a vehicle!! The staff was so friendly & helpful. The car we got was very clean,low... miles & priced right!! We love it..
I will never buy a car from anywhere else after buying here. The customer service was amazing; they are not pushy in any way and they really listen to... you. I went in looking to trade in my old car for something bigger and I was in my new vehicle that day. They stayed with us 30 to 45 minutes after they closed to finish the deal, and all we had to do was sign some paperwork; everything else was done for us. If you are looking for a calm, professional and simple car buying experience, go to Trust Motors. You won't be disappointed!
Great company !!!! They really went above and beyond to help me. Great customer service !!!