I put a $200 deposit down for a week hold on a vehicle. I decided a couple days later not to purchase it and called letting them know and to refund my... money. I never received it and when I called asking about it, they said I had waited longer than a week so I wasn't going to get it back. Just a heads up if you are thinking about doing business here.
Bought a 06 volvo and had to spend 3500 to have front struts and 600 for alternator and vacuum fixed.. within 2 weeks of purchase also transmission started... slipping within 3 weeks.. but they claimed it was a good car..they are liers and crooks..also have electrical problems. Windows work ramdomly and headlight bulbs keep blowing every month..would not recommend. I wohld sue if i could..
Had the van checked out by my mechanic before purchase. He told me it needed valve cover gaskets. Also the driver sliding door did not work and I was... informed that they had ordered a part for and would be in the next week. They agreed to do the door repair and the valve repair the next week. Took it back the next week and the door part was still not in but they supposedly fixed the valves. Four months later I am still leaking oil because apparently they only changed the front valves and not the rear ones. Still have a broken door and was given the biggest run around regarding the title to the van being missing. This company is a total sham. They have the worst customer service, the worst mechanics, and the worst business operations. DO NOT BUY A CAR FROM THEM! Right across the street is AL’s used cars in Dalton. I purchase a car from them a month after I bought the van and Al was amazing and the car is perfect! Do not trust any of the Paniagua auto in Dalton or Cleveland!
So I had ordered a nice Arctic blue sport wagon to drive the family out west in. I showed up to pick it up and...no sport wagon. What's worse is when... I attempted to take my car and leave they informed me it had been crushed. CRUSHED! I had no choice but to make a deal on a Puke Green Family Truckster that is honestly the worst car I have ever owned. Stay Away.
Stopped by yesterday. No one ever came out ( I guess scared of the rain). I drove the lot 2 times around and could not see any of the cars listed on cars.com... site. Parked for a few minutes then left. I am kind of glad to see the do have the price posted on the cars windshield, saves headaches. I sent request on a car a few weeks back with no Answers. I have seen the 2 star rating on line and figure I thread safely. Glad I did! Too bad.
Javier thanks for doing a review. This helps us get better and improve our service. I am sorry to hear that no one came out to serve you. We were shor...t of stuff by that time you came to visit us. Now we have more sale reps and people dedicated to answering emails. If you are in a need a car again we will be glad if you visit us and in the purchase of a car, we offer you the first oil change for free. thank you again Roberto Guzman
Sent a message asking about a Tahoe they had before we drove 70 miles out of our way on our way home. It was a holiday weekend, but I ended up having to... call the morning we were leaving to see if we were going to drive over there and look at it. Santiago greeted us courteously and promptly and showed us the vehicle, But it was not what we were looking for.
Mr. JA my name is Roberto Guzman, we are glad that you came to our car lot. We are sorry for what happened to you and it wasn't what you expected. We ...are improving our way of serving our clients from other cities. If in the near future you are looking for a car you can contact us and now we are recording videos of the car and send it at the request of the client. We hope that next time if you contact us we can offer you a better service. thank you again.
How can this dealership have a 5 star rating when almost all reviews are negative? I have been trying to make contact with them about a used car they have... posted on Cars.com. Been trying for several days with no response to any form of text, e-mail, or phone calls.
I am sorry to hear this Mr. Muleskinner. At that time we were short of staff, but now we are more prepared and ready to serve you. we do appreciate yo...ur review and thank you.
Great Experience !!!...easy and smooth transaction. I recommend it 100%
Thank you for your preference!
This dealership is a joke! Drove 100+miles from Atlanta only to see junk cars, that they are advertising as good running condition. But in the words of... the salesman"Don't Crank Up the Vehicle, Because the Water Pump is MISSING!" (I guess from the time we spoke to the salesman the day before and 24 hours later when we arrived in Dalton, Ga the pump miraculously disappeared??) We tried to make Lemons, out of Lemonade and tried not to make a wasted trip. We thought we found a vehicle that was workable so we offered cash. The seller immediately jacked up the price that it was advertised and tried to sell and 02" Vehicle for almost double the price they had it listed. When asked about the jacked up price, they had no explanation to why the price was immediately increased even after we advised that we spoke to a sales person the day before confirming the price. DON'T WASTE YOUR TIME WITH THIS SHADY DEALERSHIP!!!!
I purchase a car but I was not happy with the purchase. They refunded me the money! I didn't have much cash and I was so impressed with their customer... service. As in any used cars please do your due diligence on the vehicle. They went over and above.
Thank you for your feedback, Lynn. We try to do our best and do the right thing for our customers.