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Ron Craft Chevrolet

(602 reviews)
Visit Ron Craft Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (888) 214-3181 (888) 214-3181
Used (877) 851-7190 (877) 851-7190
Service (866) 209-4678 (866) 209-4678

Inventory

See all 278 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2012.
Thank you for visiting Ron Craft Chevrolet Cadillac in Baytown TX. We proudly serve Houston Cadillac and Chevrolet customers with quality vehicles along with exceptional service. View our extensive inventory of new and used cars trucks and SUVs then schedule a test drive today at our dealership in Baytown. We believe that buying a car should be fun not complicated or frustrating. That's why one-price selling based on the vehicle's market value alone works.
GM Mark of Excellence Award Winner

Service center

Phone number (866) 209-4678

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(602 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Craft Chevrolet from DealerRater.

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Dominque was great and i got exactly what i wanted, this

Dominque was great and i got exactly what i wanted, this was my first car i bought on my own and he was very friendly and patient.

Dominque was great and i got exactly what i wanted, this

Dominque was great and i got exactly what i wanted, this was my first car i bought on my own and he was very friendly and patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kadence, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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Great and quick experience!

Great and quick experience! We went through all the trim levels to find the right work truck for me. John was a big help. Even sorted out some between used and new.

Great and quick experience!

Great and quick experience! We went through all the trim levels to find the right work truck for me. John was a big help. Even sorted out some between used and new.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Micheal, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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My internet sale’s Raquel Gonzales was wonderful,

My internet sale’s Raquel Gonzales was wonderful, helpful, very personable and knowledgeable. Couldn’t ask for anyone better to deal and talk to. Corey in finance was an awesome 😎 dude to deal with, great guy! #ftb Dent in the driver’s door I am still waiting to hear what they are gonna do, The buying experience was very good. The make ready crew SUCKS! Truck should have been hand washed, xxxx was stuck all over it, the dash and stuff you could see where something was sprayed and not wiped off, as well as smear marks on the dash. Make ready score - 2

My internet sale’s Raquel Gonzales was wonderful,

My internet sale’s Raquel Gonzales was wonderful, helpful, very personable and knowledgeable. Couldn’t ask for anyone better to deal and talk to. Corey in finance was an awesome 😎 dude to deal with, great guy! #ftb Dent in the driver’s door I am still waiting to hear what they are gonna do, The buying experience was very good. The make ready crew SUCKS! Truck should have been hand washed, xxxx was stuck all over it, the dash and stuff you could see where something was sprayed and not wiped off, as well as smear marks on the dash. Make ready score - 2

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brentb, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Dealer response

Brentb, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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The service was great.

The service was great. Essence got me in and everything went smooth and quick. Corie got me in and out of finance with out any trouble.

The service was great.

The service was great. Essence got me in and everything went smooth and quick. Corie got me in and out of finance with out any trouble.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Simon, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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Service was good showed me everything on the truck

Service was good showed me everything on the truck financing was pretty quickly would go back and get a vehicle or recommended somebody

Service was good showed me everything on the truck

Service was good showed me everything on the truck financing was pretty quickly would go back and get a vehicle or recommended somebody

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Dealer response

Hi there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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I had a very disappointing experience at Ron craft

I had a very disappointing experience at Ron craft Chevrolet. The customer service was poor, and the staff seemed disinterested in helping or answering questions. Communication was inconsistent, and I felt my concerns were not taken seriously. I expected a much more professional and respectful experience from a dealership of this size.unfortunately, I won’t be returning and can’t recommend them based on how I was treated .

I had a very disappointing experience at Ron craft

I had a very disappointing experience at Ron craft Chevrolet. The customer service was poor, and the staff seemed disinterested in helping or answering questions. Communication was inconsistent, and I felt my concerns were not taken seriously. I expected a much more professional and respectful experience from a dealership of this size.unfortunately, I won’t be returning and can’t recommend them based on how I was treated .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

J, regret to hear that you had this experience with us. Our General Manager, Sammy Modica, would appreciate the opportunity to speak with you more regarding this matter. Please reach out to him at 281-421-3850 at your earliest convenience. We look forward to hearing from you.

Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

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It was great he lead with confidence and knew his job he

It was great he lead with confidence and knew his job he also helped me set everything up

It was great he lead with confidence and knew his job he

It was great he lead with confidence and knew his job he also helped me set everything up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello David, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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The dealership was very professional.

The dealership was very professional.. They took care of my needsas far as selling me a vehicle.

The dealership was very professional.

The dealership was very professional.. They took care of my needsas far as selling me a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

John Favard was my sales person . I appreciate the way he was so professional supportive of my needs for a vehicle. very patient and understanding.

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Excellent service.

Excellent service. Employees go beyond expectations for their customers!!! I will be recommending this dealership to my family and friends for the near future.

Excellent service.

Excellent service. Employees go beyond expectations for their customers!!! I will be recommending this dealership to my family and friends for the near future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Ron Craft Cadillac! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Never pushy or aggressive friendly very helpful

Never pushy or aggressive friendly very helpful understanding!! Fast and efficient!! Dominique and Steven were awesome to us!!

Never pushy or aggressive friendly very helpful

Never pushy or aggressive friendly very helpful understanding!! Fast and efficient!! Dominique and Steven were awesome to us!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

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