Cecil Atkission Toyota

It is rare these days for businesses to go the extra mile to please a customer but hats off to Texana (Cecil Atkission) Toyota to going the extra 330 miles. After having a 2023 Toyota bZ4x sold out from under me by Shottenkirk Toyota in Hudson Oaks, TX, Terry Sinclair called offering to do a deal online and deliver the car from Orange to Fort Worth. After the deal was done in about an hour at 8pm on a Friday night (kudos to Muriel Brown the finance manager), there were some EV learning curve issues with the gentlemen who were driving the vehicle up Saturday and they had to turn back. The General Manager Mike Grewenig called profusely apologized and offered to have Mr. Sinclair drive the car up overnight Saturday, a $250 Amazon gift card and a second key. I didn't want anyone on the road all night for a vehicle so they shipped to vehicle Monday. Subsequently, they delivered all promises. If they have a vehicle you want, reach out to Texana Toyota and they will treat you right!!! Their customer service is off the charts!!!

I did not walk away with a car today, but after my recent phone call with this dealership, I am confident that I'll soon be driving out of the lot ! My questions were answered promptly (and I had a lot of them). Daigen was the gentleman that I talked to & I was highly impressed by his professionalism & patience. I can't wait to do business with them !

Great customer service! The staff here is super friendly and really makes you feel like they are there for you! Our sales person Daigen was very knowledgeable and made the whole experience very pleasant!

I would highly recommend to other family members and friends. I was attended to quickly and was very much helped. Daigen was very helpful and nice in every exchange. If need a new car again, I’ll know where to go!!

If the GM there is still Kevin Swearingen run do not walk away as fast as you can. The used vehicles a NOT inspected that well and will do anything to save a dime.

After stopping by after work one Wednesday afternoon, I intended to look at a new truck I had my eye on. I met with Jimmy Buckner who went out of his way to explain the features of the vehicle and explain why purchasing that vehicle was a sound investment. I decided to see what kind of deal I could get, so went inside. Jimmy worked diligently right up to quitting time to get me a price I agreed on, so I ended up purchasing the truck that afternoon. The buying experience was low stress and I really felt that he was truly working for me to get me the best deal possible on the truck. I will definitely be back for all of my sales and service needs. Thanks to the entire Cecil Atkission team for helping me purchase my dream truck.

Service department great help Kelly Veach is excellent at her job and she is a great help at getting you the best values in service for your vehicle. The tech was great that did the work on my tundra talked to me about the balance on the tires.

Safety & style are definitely my #1 priority when it comes to driving. From test driving to showing me absolutly everything I needed to know about they're huge variety, the team at Cecil Atkinson Toyota in Orange went above and beyond to help find the perfect fit for me. Their team provided amazing customer service and I would highly recommend them to everyone. Hands down, I am 100% satisfied with my new Rav4!!! Thank you for everything Cecil Atkinson Toyota!!!

Monty and Memory made our car buying experience awesome. They were super nice, and answered all of my questions fully. I will definitely be recommending them to anyone who is looking for a new car

We had the pleasure working with Monty and he truly was awesome to deal with. We are totally satisfied, not only with Monty but with Cecil Toyota. We recommend them to anyone looking around. I wanted to buy local and they made it so easy for us to make that happen. Thanks again guys!!!!