Nissan of Lagrange

I will never go to another dealership again! Nissan of Lagrange made me feel like I am part of their family!! They met every need i had THEN SOME

I was nervous at first but the team at Nissan of Lagrange really blew me away! I will be shopping with them from this point forward!

I will have to recommend this small town, family oriented dealership to everyone i know! They treated me like family form the second I walked in.

I thoroughly enjoyed my visit. They are under new management and really made my car buying experience a pleasure. They have earned a customer for life!!

My wife and I bought a CPO Murano. The dealership had CPO decals and placards all over it one of them is still on the B pillar. Once the finance manager talked us into a 3rd party ($4000.) warranty they never turned in the vehicle in to Nissan as CPO. They saved money and we are stuck. Managers will not answer the phone and will not return calls. BUYER BEWARE STAY AWAY FROM THIS DEALERSHIP. They never called us and thanked us for the purchase. The salesman left while we were still in finance. BAD BAD BAD CUSTOMER CARE. We will never go back here. I would give 0 stars if it was an option.

This deals hip is horrible !!! Do not buy from here. I had a traded in that the check bounced for pay off on it - now here it is 30 days after I traded in and they still haven’t payed it off. I also have not received my tag - so here we go with another problem that I’m having to fix cause you can never get someone on the phone or they say they will call you back and never do 😡😡 Just a very bad experience all the way around

My father, a Disabled Veteran, went to Nissan of LaGrange on 12/13/2024 with a pre approved letter from his bank to purchase a vehicle. He told the salesman and fiancé manager that he would like the vehicle purchased through his bank and gave them the pre approved letter. Without my father’s knowledge, someone from the dealership called his bank and told them that they are going to match the 6.5% interest rate they offered him. My father’s credit score is almost at an 800. My father told them he wanted to put down $5000 so that he could get his payments lowered. When it was time to sign the documents, my dad thought he was signing the typical documents for the 2025 vehicle with the vehicle being financed through his bank. He didn’t know he was signing documents to finance the vehicle through Nissan. When I found out about what had went on I went to the dealership with my dad. The finance manager told me and dad that when they ran his information he got a better rate with Nissan than he did with his bank so he just went with Nissan without informing my dad. When I asked the finance manager why did my father had to put a down payment he said “he had to put down $3000 because he don’t use his credit”. I then looked at dad and asked him how much he put down he said $5000. I then asked him why he said because he wanted lower monthly payments but I told him I wanted the car financed through my bank. I asked the finance manager for my dad’s file so I can see the pre approved letter from the bank. He wouldn’t provide me the folder. My dad did not get the documents to the vehicle until I went to speak with them about the purchase that was fraudulently made. I would like help,if possible, getting my father out this contract, giving the vehicle back, getting the total amount ($5900) he gave back, and putting this place out of business. They have done this to several people in our community.

Service dept has really turned around with new management. Jon, David, and Kristen are all awesome advisors working hard to get everyone in and out as quickly as possible. The techs in the back are great kept me informed...Thanks Kyle and Zach for all the information you gave. very helpful will definitely visit again.

My husband and I have been purchasing vehicles and have had all of our vehicles serviced from this business for 14 years. We keep returning because we truly enjoy the experience and have always been treated like family. From our salesman and long-time friend, Larry Monsouer, all the way to the finance manager Berky Bendeck, our experience has always been one of excellence and professionalism. They genuinely strive to make their customers happy. They honestly do go above and beyond to meet your needs. From the initial selection of a vehicle, to the very closing of the deal. We will never buy from any other dealer simply because they have earned our trust and utmost respect.

Sent out flyers saying people had won if they matched on a price is right thing matched and it said you won a $1000 gift card from Walmart get there they gave everyone 3 $1 lottery tickets it took over that amount in gas to get there