Nissan of Lagrange

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
62 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    September 29, 2019

    I would love to do business with you cause of credit score I'm treated like I dont matter I'm in a big bind right now waiting for attorney to settle with... insurance company I was a victim in car accident yet I feel like no one cares only about making a sale

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    3.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Sheila, I apologize that you did not receive the level of attention that you deserve. I also thank you for bringing this to my attention as it... is the job of my sales team to remain in contact with their customers and advise them of what can or can't be done. If you would like to email me directly you are welcome to. My email is richard@nissanoflagrange.com. I have looked into your information and would be happy to discuss. Richard Cates- GM

  • 1.0 out of 5
    August 21, 2019

    The service department is the worst!!!! I've been trying to schedule my service for 3 days. They kept putting me on hold NUMEROUS times during each call... only to waste my time and not service my vehicle. I wouldn't recommend them to ANYBODY. Very rude and inconsiderate of their "most appreciated" customer's time!!

    1.0 out of 5
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    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 2, 2015

    The buying process was super easy, and I got the best deal available on my 2015 Rogue. After researching and inquiring at several dealerships Lagrange... Nissan offered me the best price. The salesman Brian and finance guy Richard were awesome, the process took less than 2 hours and I was on my way. I totally recommend if you are searching for a Nissan give them a chance to serve you. Thanks for an Awesome experience. Angela

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for coming over from Alabama! You got a great looking Rogue and thanks again for the good words.

  • 1.0 out of 5
    April 7, 2019

    Be very careful taking your car to be serviced here. They will definitely cheat you if you aren't paying close attention. Get a 2nd opinion

    1.0 out of 5
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    3.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Leon, we regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your exp...erience. Please reach out to us at (706) 884-1744 at your earliest convenience and we will do our best to resolve this with you.

  • 5.0 out of 5
    September 28, 2018

    I loved the excellent service they gave me they have showed me great options.

    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 23, 2018

    I was impressed before I even arrived. I inquired online, and was contacted by Wes quickly. He let me know he would send me a quick video of the car... and did within 20 minutes. When I arrived I was greeted and everyone was helpful and worked together.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 10, 2017

    From the first phone call to the salesman Broderick, the chat with the Sales manager Richard, to financing with Mr. Marlow, It was the easiest day ive... had..Those folks would have had to made my down payment or just fed my wife and I dinner to make it any easier.. PS....DON'T BUY IN COLUMBUS!!! YOUR CHEATING YOURSELF! Hope to see you guys soon, and thanks!! Hstroud

    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 14, 2017

    I actually went in just to look and compare and weigh my options. I wanted to take my time in purchasing a vehicle but my salesperson made my visit so... smooth and hassle free that I ended up leaving with my vehicle. Thanks Wesley

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 30, 2017

    I went to Nissan of Lagrange looking for a used vehicle and to trade in my current car. I had an appointment set via email and went I arrived, Jim was... there to greet me. It was a pleasure to work with Jim as he was friendly, knowledgeable, and not "pushy" trying to sell me a car. The entire process was relaxed, yet efficient, as Jim and the team at Nissan of Lagrange made it as seamless as possible. Drove over 70 miles to get there and I'm glad I did!

    5.0 out of 5
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    3.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    March 28, 2017

    I found this dealership through my financial institution. Received phone call to schedule an appointment, they even called the morning of my appointment... to confirm. Great! I make to the dealership, ask for the person I was instructed to ask for, that person was at the time in the restroom. No worries, after a few minutes I'm a little confused but continue on with the buying process. I walked through the door knowing EXACTLY what kind of car I wanted, as well as my price range. This should be easy right? Not so much, the finance guy, the WORST customer service! The next day I discarded their referral cards as I knew I woud not send anyone to this dealership. Fast forward a month or so, still no tag! GASPS! I called to inquire about my tag as my temp tag is about to expire. Whoever handles these situations clearly dropped the ball, and now I am stuck trying to fix her mess because she clearly can't read! I had to make multiple calls to the salesman, and this woman, who did not apologize for her mess up. I mean even if you aren't familiar with other states, READING is most certainly FUNDAMENTAL!

    4.0 out of 5
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    4.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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