Kansas City Motors

Reviews

This dealer has no recent reviews and is not rated.

5 lifetime reviews.

  • 1.0 out of 5
    March 6, 2013

    When I went there to look at a car no one would help me. walked around for awhile they saw me I guess didn't care. Not a friendly pace.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 10 found this review helpful. Did you?
    Dealer Response

    We are sorry to hear you had a bad experience while visiting our location. Car dealers are always in a delicate balance between being too aggressive o...r too passive in their approach to customers. We pride ourselves in having a relaxed, no-pressure sales situation. Some people appreciate that, but not all and we're sorry if we disappointed you in this manner. Please feel free to contact us directly if there is any way we can help you further.

  • 5.0 out of 5
    December 26, 2012

    I went in not really knowing exactly what I was looking for, but the salesman guided me to the right car after discussing my finances, credit and down... payment. I'll definitely go back!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review our dealership...and more importantly, thank you for the kind words. We appreciate you and look forward to h...elping you again in the future!

  • January 4, 2013

    I bought my car at Kansas City Motors and was greeted with fast, friendly and attentive service. Manager, Tony Hammond, listened carefully to me as I... described what I was looking for in a car. He showed me a Nissan Sentra that fit the bill. Five years later, I'm still driving it and couldn't be happier. I know that when I'm ready to update my vehicle, Kansas City Motors will be the first place I check out.

    5.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to review our dealership. It looks like we hit a home-run with you and we are very happy your purchase has worke...d out so well! Please always keep us in mind if there is ever any way we can be of help in the future!

  • 1.0 out of 5
    August 11, 2012

    Sent three emails from cars.com site and received no answer back. I am guessing that they are selling so many cars that they don't have time to correspond... via email. Very disappointing lack of communication.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 12 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review our dealership. While we strive to offer a high level of service, some times we may come up a bit short. After... reviewing our contact data via Cars.com, we unfortunately cannot find any communications submitted by you to us. We will forward your concern to Cars.com Customer Service for follow up. In the meantime, since we do not have any other way of contacting you, please contact us at 816-965-6300 or at our business address of 11100 Blue Ridge Blvd, Kansas City, Missouri and we will be glad to assist you in any way we can. Good luck in your vehicle search!

  • 1.0 out of 5
    August 2, 2012

    I called about a used car. They mentioned the car had a salvage title. When I began asking specific questions I was suddenly told the car was sold and... hung up on. I called back and was hung up on again with no explanation other than "I'm sorry that car has been sold" Click.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 10 found this review helpful. Did you?
    Dealer Response

    Hello and thank you for taking the time to review our dealership. We are sorry to hear that your phone call to our dealership didn't go well. There's ...any number of reasons or excuses we could make for this, but the fact is, you aren't happy and that's something we simply must do a better job at. Again, thank you for your time, and best of luck to you in your vehicle search!