Reviews
I ordered a new 2026 X6 Crossover from Brandon Giganti
I ordered a new 2026 X6 Crossover from Brandon Giganti and he made the process very simple and he kept me in the loop throughout the production and final delivery of my new BMW. Brandon had previously helped me purchase my 2018 640ix Gran Coupe. He is very professional, prompt to follow up with answers to my questions and he made the whole transaction very easy. This was the sixth BMW that I've purchased from BMW of West County. If you're in the market for a new Bimmer I'd highly recommend you go see Brandon. He'll take care of you!
I ordered a new 2026 X6 Crossover from Brandon Giganti
I ordered a new 2026 X6 Crossover from Brandon Giganti and he made the process very simple and he kept me in the loop throughout the production and final delivery of my new BMW. Brandon had previously helped me purchase my 2018 640ix Gran Coupe. He is very professional, prompt to follow up with answers to my questions and he made the whole transaction very easy. This was the sixth BMW that I've purchased from BMW of West County. If you're in the market for a new Bimmer I'd highly recommend you go see Brandon. He'll take care of you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My recent car buying experience at BMW of West St.
My recent car buying experience at BMW of West St. Louis was exceptional, largely due to the outstanding team I had the pleasure of working with. From the moment I stepped onto the lot, my salesperson, Brandon Gigante, provided an incredibly professional and insightful experience. Brandon was knowledgeable about the vehicles, patient with my questions, and genuinely focused on helping me find the perfect car for my needs. He made the entire process enjoyable and stress-free, never once making me feel pressured. His dedication to customer satisfaction was truly impressive. Once I had chosen my vehicle, Andrea Hawkins in the finance department took over, and she continued the seamless experience. Andrea was incredibly efficient, transparent, and thorough in explaining all the financial aspects. She made sure I understood every detail and worked diligently to secure the best possible terms for me. Her professionalism and friendly demeanor made what can often be a daunting part of the car-buying process remarkably smooth. Overall, I highly recommend BMW of West St. Louis. The combination of Brandon Gigante's excellent salesmanship and Andrea Hawkins's expert financial guidance made this one of the best car-buying experiences I've ever had. They are a credit to the dealership, and I will certainly be returning for future vehicle needs.
My recent car buying experience at BMW of West St.
My recent car buying experience at BMW of West St. Louis was exceptional, largely due to the outstanding team I had the pleasure of working with. From the moment I stepped onto the lot, my salesperson, Brandon Gigante, provided an incredibly professional and insightful experience. Brandon was knowledgeable about the vehicles, patient with my questions, and genuinely focused on helping me find the perfect car for my needs. He made the entire process enjoyable and stress-free, never once making me feel pressured. His dedication to customer satisfaction was truly impressive. Once I had chosen my vehicle, Andrea Hawkins in the finance department took over, and she continued the seamless experience. Andrea was incredibly efficient, transparent, and thorough in explaining all the financial aspects. She made sure I understood every detail and worked diligently to secure the best possible terms for me. Her professionalism and friendly demeanor made what can often be a daunting part of the car-buying process remarkably smooth. Overall, I highly recommend BMW of West St. Louis. The combination of Brandon Gigante's excellent salesmanship and Andrea Hawkins's expert financial guidance made this one of the best car-buying experiences I've ever had. They are a credit to the dealership, and I will certainly be returning for future vehicle needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing such a detailed and thoughtful review! We're thrilled to hear that Brandon Gigante and Andrea Hawkins provided an exceptional and stress-free car-buying experience from start to finish. It's great to know their professionalism, knowledge, and customer-first approach made a lasting impression. We truly appreciate your recommendation and look forward to welcoming you back to BMW of West St. Louis for your future automotive needs!
I had an amazing experience working with Grayson!
I had an amazing experience working with Grayson! From the moment I walked in, she made me feel welcome, informed, and never pressured. She listened carefully to what I wanted, explained every option with clarity and honesty, and worked hard to get me the best deal possible. Her professionalism, patience, and genuine care made the entire process smooth and even enjoyable! I drove away feeling confident and thrilled with my new car. If you're looking for someone who goes above and beyond, this is your person! I highly recommend her and the dealership for your next car.
I had an amazing experience working with Grayson!
I had an amazing experience working with Grayson! From the moment I walked in, she made me feel welcome, informed, and never pressured. She listened carefully to what I wanted, explained every option with clarity and honesty, and worked hard to get me the best deal possible. Her professionalism, patience, and genuine care made the entire process smooth and even enjoyable! I drove away feeling confident and thrilled with my new car. If you're looking for someone who goes above and beyond, this is your person! I highly recommend her and the dealership for your next car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We're so glad Grayson made you feel welcome, informed, and supported throughout the entire process. Her professionalism and dedication truly shine, and we're thrilled to hear you're loving your new car. We appreciate the recommendation and look forward to serving you again in the future!
Anes Talic and BMW of West St.
Anes Talic and BMW of West St. Louis honored every promise related to the car I purchased and made me a fair trade-in offer. A true "no hassle" buying experience.
Anes Talic and BMW of West St.
Anes Talic and BMW of West St. Louis honored every promise related to the car I purchased and made me a fair trade-in offer. A true "no hassle" buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We're glad to hear Anes Talic and the BMW of West St. Louis team delivered on every promise and made your trade-in and purchase experience smooth and hassle-free. Enjoy your new vehicle!
Dave was very easy to work with and very helpful.
Dave was very easy to work with and very helpful. It was a seem less process. Thanks Dave.
Dave was very easy to work with and very helpful.
Dave was very easy to work with and very helpful. It was a seem less process. Thanks Dave.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're happy to hear Dave made the process smooth and easy for you. We appreciate your business—enjoy your new vehicle!
Wonderful dealership, great to work with!
Wonderful dealership, great to work with! Easy transaction and they had a wide variety to choose from.
Wonderful dealership, great to work with!
Wonderful dealership, great to work with! Easy transaction and they had a wide variety to choose from.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience and for the 5-star feedback!
We had a great experience leasing our two BMWs here!
We had a great experience leasing our two BMWs here! We visited several other luxury dealerships before this and felt like they weren't listening to our needs - they were just trying to put us in their most expensive cars. From the moment we walked in and were greeted by Edin, we knew he was making recommendations based on what we needed in our vehicles. He and Linzie were fair in our negotiations and generally seemed like good, trustworthy people! In discussions with other dealerships, I've had salesmen try to take advantage of my trade in value, specifically, but Edin and the sales manager were fair from the start. My husband is a cynic by nature and even he was won over! I loved the special touch of the bow when we picked up our cars, and the time Edin spent with me going over the details and features of my car. We are thrilled with both cars and would highly recommend Edin and BMW of West St. Louis!
We had a great experience leasing our two BMWs here!
We had a great experience leasing our two BMWs here! We visited several other luxury dealerships before this and felt like they weren't listening to our needs - they were just trying to put us in their most expensive cars. From the moment we walked in and were greeted by Edin, we knew he was making recommendations based on what we needed in our vehicles. He and Linzie were fair in our negotiations and generally seemed like good, trustworthy people! In discussions with other dealerships, I've had salesmen try to take advantage of my trade in value, specifically, but Edin and the sales manager were fair from the start. My husband is a cynic by nature and even he was won over! I loved the special touch of the bow when we picked up our cars, and the time Edin spent with me going over the details and features of my car. We are thrilled with both cars and would highly recommend Edin and BMW of West St. Louis!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We’re so glad Edin and Linzie provided a thoughtful, honest, and personalized experience that truly stood out. It means a lot to hear that even a self-proclaimed cynic was impressed! We’re thrilled you’re happy with both BMWs and appreciate your kind words about the extra touches and fairness throughout the process. Enjoy your new vehicles, and thank you for the recommendation!
I had a great car-buying experience at BMW of West St.
I had a great car-buying experience at BMW of West St. Louis, thanks to Edwin! He stepped in and picked up the ball after an employee at another location dropped it, and he made sure everything went smoothly from start to finish. I’m truly pleased with the service I received—Edwin was professional, attentive, and made the whole process easy. Excellent customer service all around!
I had a great car-buying experience at BMW of West St.
I had a great car-buying experience at BMW of West St. Louis, thanks to Edwin! He stepped in and picked up the ball after an employee at another location dropped it, and he made sure everything went smoothly from start to finish. I’m truly pleased with the service I received—Edwin was professional, attentive, and made the whole process easy. Excellent customer service all around!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're glad Edwin was able to step in and ensure everything went smoothly from start to finish. His professionalism and attentive service truly make a difference—thank you for choosing BMW of West St. Louis!
I'm now on my 5th BMW leased from BMW of West St.
I'm now on my 5th BMW leased from BMW of West St. Louis, and it is my 4th one that I've done with Brandon Giganti. As always, it is such a pleasure to work with Brandon. He makes the process completely stress-free. My most recent lease was the ultimate in ease - we worked out the deal entirely via text while I was flying on an airplane and using the free texting option. I don't think it's possible to have a better and easier experience leasing a car than that. Once I arrived back in town the final steps of completing the lease process went very smoothly - also as usual. I also love the special option they offer their customers when servicing my vehicles - complimentary pick-up and drop-off of the vehicle. This has been a huge added value to me when it is time for service.
I'm now on my 5th BMW leased from BMW of West St.
I'm now on my 5th BMW leased from BMW of West St. Louis, and it is my 4th one that I've done with Brandon Giganti. As always, it is such a pleasure to work with Brandon. He makes the process completely stress-free. My most recent lease was the ultimate in ease - we worked out the deal entirely via text while I was flying on an airplane and using the free texting option. I don't think it's possible to have a better and easier experience leasing a car than that. Once I arrived back in town the final steps of completing the lease process went very smoothly - also as usual. I also love the special option they offer their customers when servicing my vehicles - complimentary pick-up and drop-off of the vehicle. This has been a huge added value to me when it is time for service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued loyalty and for trusting Brandon and our team with your BMW leases over the years! We’re thrilled to hear how smooth and convenient your most recent experience was—even mid-flight! We truly appreciate your kind words and are glad our pick-up and drop-off service continues to add value for you.
It is a place that we are very satisfied with our leasing
It is a place that we are very satisfied with our leasing experiences as well as the maintenance of our vehicles.
It is a place that we are very satisfied with our leasing
It is a place that we are very satisfied with our leasing experiences as well as the maintenance of our vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car