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I graduated High school from Chaminade College Preparatory School, and furthered my education at the University of Missouri St. Louis, with my Bachelors Degree in Marketing. I have had a passion for cars ever since I could remember. I'm going to have thank my father for that one! I've been working for BMW of West St. Louis since May of 2016, and I couldn't be happier. It's a blast being around these cars, and being able to help my customers into their dream car. If you have any questions about New, CPO, or even Used cars, I'd be honored to help you. Please do not hesitate to reach out with any questions.","emailTxt":"Bbbgiganti@hotmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":76,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/310/employees/7c9dd7407271.jpg","drDealerId":310,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1462060800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":362132,"personPtyId":39861578,"firstName":"Linzie","lastName":"Jr","titleText":"Client Advisor","emailTxt":"linzie09@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/310/employees/fe5962fffdd2.jpg","drDealerId":310,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1483228800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":494429,"personPtyId":39171327,"firstName":"Jhonny","lastName":"Polo","titleText":"Client Advisor","emailTxt":"jpolo@bmwofweststlouis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/310/employees/55bb959dc326.jpg","drDealerId":310,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1430438400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":574321,"firstName":"Bob","lastName":"Whay","titleText":"Business Manager","emailTxt":"bwhay@bmwofweststlouis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":14,"combinedEmpReviewCnt":112,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/310/employees/5efcc1257502.jpg","drDealerId":310,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"760060800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":573167,"firstName":"Mike","lastName":"Kuhlmann","titleText":"Client Advisor","emailTxt":"mikekuhlmann8187@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/310/employees/3fa670337ed9.jpg","drDealerId":310,"dealerEmpStartDtUtc":"1527811200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":574315,"firstName":"Steven","lastName":"Toppins","titleText":"Business Manager","emailTxt":"stoppins@bmwofweststlouis.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/310/employees/90e99d5e0546.jpg","drDealerId":310,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1199145600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":346575,"personPtyId":38568202,"firstName":"Linzie","lastName":"Foster Sr","titleText":"Sales Manager","emailTxt":"Lfoster@bmwofweststlouis.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":101,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/310/employees/313f0187e0b0.jpg","drDealerId":310,"dealerEmpStartDtUtc":"1249084800","industryStartDtUtc":"675734400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":575406,"firstName":"Craig","lastName":"Suntrup","titleText":"Owner","emailTxt":"craig@suntrup.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/310/employees/cc411d67fc72.jpg","drDealerId":310,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":579498,"firstName":"Rami","lastName":"Ramadan","titleText":"Client Advisor","shortBioText":"","emailTxt":"rramadan@bmwofweststlouis.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/310/employees/62deba59b1e9.jpg","drDealerId":310,"dealerEmpStartDtUtc":"1551461280","industryStartDtUtc":"1501608512","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":574650,"firstName":"Ty","lastName":"Ancona","titleText":"Service Advisor","emailTxt":"tya@bmwofweststlouis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/310/employees/14033f9249f6.jpg","drDealerId":310,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":336850,"personPtyId":39860680,"firstName":"Dave","lastName":"Ware","titleText":"Client Advisor","shortBioText":"I\u001am a St Louis native. 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Dealers  /   Ballwin, MO  /  BMW of West St. Louis

BMW of West St. Louis

4.8 out of 5 4.8
518 reviews
14417 Manchester Rd Ballwin, MO 63011
Rectangle 48
Sales 9:00 AM - 8:30 PM
Service 7:00 AM - 6:00 PM

BMW of West St. Louis Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 8:30 PM

Saturday

9:00 AM - 5:30 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed
Dealer website
Dealer website
New (636) 238-4885
Used (636) 238-4995
Service (636) 238-4770

Inventory

NEW
Not Priced
2019 BMW X1
  • Exterior Color: Alpine White
  • Interior Color: Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: AWD
NEW
$40,445 MSRP $40,445
2019 BMW X1
  • Exterior Color: Glacier Silver Metallic
  • Interior Color: Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$63,470 MSRP $63,470
2020 BMW X3
  • Exterior Color: Blue Metallic
  • Interior Color: Oyster
  • Transmission: 8-Speed Automatic
  • Drivetrain: AWD
NEW
$120,075 MSRP $120,075
2019 BMW X7
  • Exterior Color: Black Sapphire Metallic
  • Interior Color: Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: AWD
NEW
$117,425 MSRP $117,425
2019 BMW X7
  • Exterior Color: Phytonic Blue Metallic
  • Interior Color: Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: AWD
NEW
$79,895 MSRP $79,895
2020 BMW X7
  • Exterior Color: Black Sapphire Metallic
  • Interior Color: Cognac
  • Transmission: 8-Speed Automatic
  • Drivetrain: AWD

Our Employees

5.0 out of 5
(5.0) 139 reviews

Veronica Tran

Client Advisor
5.0 out of 5
(5.0) 15 reviews

Paul Sturma

Sales Consultant
5.0 out of 5
(5.0) 31 reviews

Adam Ishac

Client Advisor
5.0 out of 5
(5.0) 76 reviews

Brandon Giganti

Client Advisor
4.9 out of 5
(4.9) 73 reviews

Linzie Jr

Client Advisor
5.0 out of 5
(5.0) 43 reviews

Jhonny Polo

Client Advisor
4.9 out of 5
(4.9) 112 reviews

Bob Whay

Business Manager
4.9 out of 5
(4.9) 39 reviews

Mike Kuhlmann

Client Advisor
4.8 out of 5
(4.8) 73 reviews

Steven Toppins

Business Manager
4.8 out of 5
(4.8) 101 reviews

Linzie Foster Sr

Sales Manager

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since September 2016

Here at BMW of West St. Louis, we would like to personally welcome you to the newest BMW dealership in St. Louis. Naturally, providing our customers with an unrivaled selection of BMW models also comes with the responsibility to provide them with a truly exceptional car ownership experience.

...



Visit our Service Center and you'll be welcomed by a team of BMW experts, all of which are dedicated to ensuring your vehicle's performance and overall longevity. Not only that, but when it comes to scheduling an appointment, our team promises not to disappoint when you bring your vehicle by. With convenient hours, Monday through Friday, 7:00 am to 6:00 pm, our team looks forward to welcoming you soon.

Whether you are interested in learning more about our team or are ready to begin shopping with us, we invite you to visit our showroom today. Conveniently located on Manchester Road just west of Hwy 141 in Manchester, MO, our team looks forward to helping you experience new levels of affordable luxury. Why drive an ordinary vehicle when you can drive an extraordinary BMW? Come visit us today, open Monday, Wednesday and Friday from 9:00 am to 9:00 pm, Tuesday and Thursday from 9:00 am to 6:00 pm and on Saturday, 9:00 am to 5:30 pm.

Photos & Videos

5
Photos

Service

Tire Rotation

$64.95 and up*

Oil, Filter Change

$79.95 and up*

Multi-Point Inspection

Complimentary

Coolant System Service

$90 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
518 lifetime reviews. Includes reviews of BMW of West St. Louis from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews good experience recommend place purchase process staff great amazing experience good sale helpful and friendly process super guide process customer service friendly and professional salesman purchase great staff
All Reviews good experience recommend place purchase process staff great amazing experience good sale helpful and friendly process super
All Reviews good experience recommend place purchase process staff great amazing experience good sale helpful and friendly process super guide process customer service friendly and professional salesman purchase great staff
  • 5.0 out of 5
    Wonderful Experience
    by janeanelang from DealerRater.com
    December 11, 2019

    I highly recommend BMW of West County. Every person we had contact with was incredibly helpful and made out experience not only pleasant, but a lot of... fun. Couldn't be happier with my new X3!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Bob Whay

    Business Manager

    (4.9) 112 reviews
    Mike Kuhlmann

    Client Advisor

    (4.9) 39 reviews
  • 5.0 out of 5
    Great customer service
    by james from DealerRater.com
    December 10, 2019

    Went over on a rainy day and Farhood helped me to test drive a Mercedes Benz. The car wasn't what I wanted but the customer service experience was great.... Thanks!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad you had a great experience at our store, James! We are here for any future needs. Take care!

    Worked with:
    Farhood Ezaz

    Client Advisor

    (4.7) 10 reviews
  • 5.0 out of 5
    All expectations met.
    by setman49 from DealerRater.com
    December 10, 2019

    We were greeted at the front door and within moments we were away on a test drive of the 2 series BMW that we were interested in. The price was right... the trade offer was fair, and a short time later we were driving home in that convertible! Thanks Farhood!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love to hear this. Thanks for the great review! Please come back and see us.

    Worked with:
    Bob Whay

    Business Manager

    (4.9) 112 reviews
    Craig Suntrup

    Owner

    (4.8) 35 reviews
    Farhood Ezaz

    Client Advisor

    (4.7) 10 reviews
  • 5.0 out of 5
    Thanks
    by Abu Mosa from DealerRater.com
    December 10, 2019

    Working with Farhood was a great car buying experience. He listens to the need of the customer. Thanks Farhood for getting us the car that we wanted.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your experience with us. We are here for any future needs and hope you come back to see us!

    Worked with:
    Farhood Ezaz

    Client Advisor

    (4.7) 10 reviews
  • 5.0 out of 5
    Brandon...thank you for a great job getting us the car we...
    by atravis from DealerRater.com
    December 9, 2019

    Brandon...thank you for a great job getting us the car we were looking for and at a fair market price. You listened and delivered!

    Not Applicable
    Customer Service
    Not Applicable
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    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review! We wish you many safe, happy miles. Take care!

    Worked with:
    Brandon Giganti

    Client Advisor

    (5.0) 76 reviews
  • 5.0 out of 5
    Veronica and Steven. Top notch
    by drbdave96 from DealerRater.com
    December 7, 2019

    Mary and I purchased a x1 today and wanted to say that working with Veronica and Steven was the best car buying experience we have ever had and will recommend... them and BMW of West St Louis Thank you Dave and Mary

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us. We are here for any future needs. Please come back and see us!

    Worked with:
    Veronica Tran

    Client Advisor

    (5.0) 139 reviews
    Steven Toppins

    Business Manager

    (4.8) 73 reviews
  • 5.0 out of 5
    We had a terrific experience while at BMW of West St....
    by Brad E. from DealerRater.com
    December 5, 2019

    We had a terrific experience while at BMW of West St. Louis. We worked with Adam after our car was totaled out when when we were t-boned due to icy road... conditions. We hadn't been to any other dealerships and were just starting to look for our replacement vehicle. It just so happens that it would also be our last stop. It was the most pleasurable car buying experience I've ever been part of in all my life. We found the perfect vehicle for us after just a few minutes of stepping on the lot. All of the staff that we interacted with were wonderful. BMW of W. STL will be our first stop the next time we are in need of a new vehicle at a great deal! Thanks Adam!

    Not Applicable
    Customer Service
    Not Applicable
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    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love to hear this! Thank you for sharing your experience with us. We are here for any future needs. Take care!

    Worked with:
    Adam Ishac

    Client Advisor

    (5.0) 31 reviews
    Bob Whay

    Business Manager

    (4.9) 112 reviews
    Ty Ancona

    Service Advisor

    (5.0) 13 reviews
  • 5.0 out of 5
    Excellent in every way
    by brendancoady4 from DealerRater.com
    December 4, 2019

    Mike, Craig, Bob and the rest of the people at West Co. BMW were excellent in every way. They worked with me and met my needs on price, model and amenities.... The whole process was extremely smooth and straightforward too. Excellent place to buy a car and that's something that is becoming harder to say these days. Thanks so much West Co. BMW for the car and the service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love to hear this! Thank you so much for the great review. We are here for any future needs!

    Worked with:
    Bob Whay

    Business Manager

    (4.9) 112 reviews
    Mike Kuhlmann

    Client Advisor

    (4.9) 39 reviews
    Craig Suntrup

    Owner

    (4.8) 35 reviews
    Brent Straub

    General Sales Manager

    (4.6) 28 reviews
  • 5.0 out of 5
    We had an excellent experience. Our salesperson, Jhonny...
    by Kywnn1 from DealerRater.com
    December 2, 2019

    We had an excellent experience. Our salesperson, Jhonny Polo was the best you could ask for. Very informative and helped us through the whole process of... buying our new car. In my opinion, went way above and beyond.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love to hear this. Thank you for sharing your experience with us! We are here for any future needs and hope you come back to see us.

    Worked with:
    Jhonny Polo

    Client Advisor

    (5.0) 43 reviews
  • 5.0 out of 5
    Flew in from PHX to pick up our beautiful Cayenne!
    by Joe & Shawn from DealerRater.com
    December 1, 2019

    Brandon G. is amazing! Trustworthy & genuine. We wanted a very specific Porsche Cayenne and were not having any luck here in town. Opened up our search... to surrounding states and still no luck. As I had hoped to find one closer to AZ, this one was "the one". Nervous about buying it "sight unseen" (with only internet photos and the history report), Brandon went above and beyond to be our "eyes", sending add'l photos as well as checking things for us like the tread and pad thicknesses (he actually measured them!!). I felt very comfortable after our many phone calls. He is not "salesman-y" at all, which I appreciate! We put down a deposit to hold it, booked our flights and were there 2 days later. Beautiful and well maintained vehicle. Yay! Steve T. did our extended warranty and was also very genuine and helpful; made sure we understood the ins and outs of each one. Bryan H came out to explain a few things about the sensor issue and also assured us we were good to go. Craig Suntrup (owner) was there and came up to us outside to introduce himself and he, too, was very down to earth and helpful. We had one concern (a sensor) and he totally made us feel great about driving our new vehicle 1200 miles back to AZ. as he put it in writing that if this warning light did not go off and it turned out to be a bad sensor, they will take care of the replacement cost down here in Phoenix. I am a HUGE fan of great Customer Service - (there are places that I will no longer give business to due to non-existent or poor customer care) - but Suntrup BMW of West St. Louis was superb to deal with. I would do this all over again in the future if the need arises. Joe and Shawn Berks #roadtrippers

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks for sharing this with us! We are so glad our team could provide you with such a great experience. We are here for any future needs. Take care!

    Worked with:
    Brandon Giganti

    Client Advisor

    (5.0) 76 reviews
    Steven Toppins

    Business Manager

    (4.8) 73 reviews
    Craig Suntrup

    Owner

    (4.8) 35 reviews
    Bryan Hiles

    Service Manager

    NOT RATED
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