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Jack and Judy served me very well here. No hassles in the buying process - reasonable requests were granted and the overall experience was painless. Ended... up with the vehicle I wanted without being pressured or upsold. Jack and Judy worked to get my financing straightened out and busted their tails so that I could leave same-day with the car. Jack has owned the place for 40 years and didn't seem pushy like salesmen at other dealerships. Honestly nice people who I would recommend to anyone. I haven't had any problems since buying but I feel like if I did, they would address them immediately even if not technically covered by a warranty or law.
I would highly recommend this dealer to anyone. The staff is friendly, courteous, and completely transparent about the whole process. No games, no pushy... dialogue, just quality vehicles being sold at great prices by even better salesmen.
We had a great experience purchasing our minivan from Pre-Owned. Staff was extremely courteous, efficient, and attentive. Vehicle is great. They even arranged... for delivery as we do not live very close to the dealership. Go with these guys - you won't be disappointed!
Top Notch Customer Service From looking at inventory , purchase, and repairs, I experienced Top Notch customer service. I can see why they are entering... their 40th year as a business! I needed a clean work vehicle and am very happy 16 months after purchase. They aim to please the customer by making things easier, like driving me home during repairs and delivering the car to me when fixed. I have published and written about quality control and customer service in another field, and feel I lucked out with this excellent small business.
Good people to deal with. Seem open and honest. They readily share CarFax information and vehicle history. Good communication, fast and effective.
We had a great experience purchasing a minivan for our family from Pre-Owned Auto Sales. As part of the process, we had the vehicle inspected by a 3rd... party and the Pre-Owned staff helped facilitate this so it was quick and easy. We live some distance away from Pre-Owned and were thrilled that they even arranged to have our car delivered to us. Great experience!
Always hesitant to go to dealership due to past experiences. Rest assured the folks at Pre-Owned by far were the easiest to purchase my used vehicle from... start to finish. Salesman (Nick) did a great job of meeting where I was at, both financially and practically. Would highly recommend this place to anyone. I never felt at anytime that there were phony tricks or pressure to buy.
THIS DEARSHIP TAKES PRIDE IN THIER BUSSINESS , THEY TREAT PEOPLE WITH RESPECT AND CATER CUSTOMER WITH THE NEEDS REQUIRED
Im very happy with the service i received at Pre-Owned Auto in Salem Mass. The experience of buying a car with Pre-owned is like no other. They made the... process extremely easy and stress free, along with helping me with exactly what i needed. I would recommend these guys to anyoneeeeee!!!! P.S I mean anyone and everyone. These guys are great !