Reviews
This is a well established organization.
This is a well established organization. The transition from drop off to completion was seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We are glad to hear that the entire process, from drop-off to completion, was smooth and seamless. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Everything was great.
Everything was great. Justin is always welcome and very helpful in the whole process at the service center.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear that Justin provided helpful and welcoming service throughout your visit. Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com
Quick service convenient sale they'll handle most of the
Quick service convenient sale they'll handle most of the details for you and check up on you after
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We are glad to hear you found the service quick and the sales process convenient. We look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com
Bryce was helpful without being pushy, gave a discount,
Bryce was helpful without being pushy, gave a discount, and gave me more money for my trade than another dealer offered. I love my new Highlander.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and are glad Bryce made the process smooth and rewarding. Congratulations on your new Highlander! Customer Relations Manager customerservice@purdygroupusa.com
Justin does a great job of making his customer feel
Justin does a great job of making his customer feel valued. He makes sure you know where your car is in the service process and explains any needed work well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience! Justin takes pride in clear communication and excellent service, and we are pleased he made your visit a positive one. Customer Relations Manager customerservice@purdygroupusa.com
Impressed me every friendly, helpful 😀 tried to meet
Impressed me every friendly, helpful 😀 tried to meet our needs and price range we would trade here again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We are pleased to know that our team made a positive impression and provided service that met your expectations. We hope to see you back soon! Customer Relations Manager customerservice@purdygroupusa.com
Junior, salesman, was great to work with.
Junior, salesman, was great to work with. Did find the finance guy to be very frustrated and not very courteous. Didn’t even acknowledge us when we left his office. I know it was late and close to 10pm, but still could have been more courteous and at least acknowledge us a lot more:
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We are glad to hear Junior provided great service. We appreciate you sharing your experience with our finance team as well, and apologize if it felt less courteous than expected. We will share this with the team to help improve our customer interactions, especially during late hours. If you would like to discuss this further, please feel free to reach out. Customer Relations Manager customerservice@purdygroupusa.com
Completely satisfied with everything, more than expected
Completely satisfied with everything, more than expected experience, thanks to all that made my experience worthwhile.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are grateful for your feedback and happy to know we made your experience worthwhile. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com
The salesman Ben made our car buying process so much
The salesman Ben made our car buying process so much easier. I had anxiety about buying another car, but we got a good deal. Most of all, we got a very dependable car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We are glad Ben helped ease your anxiety and made the car-buying process smoother. Enjoy your dependable new car! Customer Relations Manager customerservice@purdygroupusa.com
I drive from Houston to get my car serviced here.
I drive from Houston to get my car serviced here. Always great service that I trust.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust and for traveling from Houston to visit us. We’re grateful for your support and happy to provide service you can rely on! Customer Relations Manager customerservice@purdygroupusa.com