Chuck Nash Chevrolet, Buick, GMC Hours
Chuck Nash Auto Group carries a full model lineup of Chevrolet, GMC and Buick vehicles, including the Silverado, Sierra
1500, Tahoe, LaCrosse and Malibu. We invite you to shop around and compare our prices with other Chevrolet, GMC and Buick dealerships in the San Marcos area. Let us know what you find, and let us give you our best price on the same model. We strive to earn your business and want you to be a Chuck Nash Auto Group customer for life!
"New Chevrolet, GMC, Buick and Used Car Dealer in San Marcos, serving San Antonio, Austin and New Braunfels."
Oil, Filter Change
Read reviews that mention:
I live in Iowa and saw a truck on Chuck Nash's San Marcos website that caught my eye. They had several pictures on their website but no closeups (other... than the interior). I talked to the salesperson and told them that I would be flying down to pick it up and driving 20 hours home and asked if there were any mechanical issues or dents/dings that I should know about and they assured me it was in great shape other than a little repair on a seat. So I flew down to pick it up. They did have someone pick me up at the airport, which was nice. When I got to the dealership they showed me the truck and it appeared to be in good shape except for a black wet and sticky spot (the truck was black too) about 1/4 inch by 3 inches on the side of the back quarter panel. When I pointed it out to the salesperson they said they had a big storm blow through and it was just tree sap. I thought about having them wash it again but I wanted to get on the road and knew I would be washing it after I got home as it would be dirty from the drive -- BIG MISTAKE taking him at his word. it was very busy and their finance guy was backed up so I gave them a $45,000 check and signed some papers and hit the road and they said they would mail me my paperwork. I got home the next day and washed the truck and the glob washed off to expose a big scratch in the back quarter panel that was into the gel coat. They had put touch-up paint on it before I got there and it hadn't dried yet. I sent a picture to my salesman (who told me it was tree sap the day before) and he said that he would talk to the used car sales manager. He then called me back and said that they discounted the price to account for that. I asked him why they tried to cover it up instead of pointing it out and explaining it to me. He said they subcontract their prep work and they must have done it (but it was still wet paint when i picked it up????). So I spent $45,000 on a vehicle and another $945 to have the scratch repaired and quarter panel repainted. And they said there is nothing they would do to offset the cost. I AM NOT A SATISFIED CUSTOMER! I would caution anybody who is buying a vehicle from Chuck Nash Auto Group if you are from out of state. Have them send you closeup pictures of the exterior of the vehicle before you make plans to travel down and buy one from them. I learned a $945 lesson.
Bradley, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We wo...uld like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience.
Kyle was great along the whole experience, from email exchanges to home delivery. He went above and beyond to make things right. He also helped to provide... all necessary information for the EV rebate. Ken made some claims about the actual cost of the warranty that, when I re-checked didn't hold true. He was nice to amend the agreements and get things right. Overall excellent experience, except for the additional warranty estimates. I would recommend.
Alex, thank you for the feedback! We are happy to hear about your positive experience at Chuck Nash Chevrolet Buick GMC, and we are grateful you chose... us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Chuck Nash Chevrolet Buick GMC Team
I had an outstanding experience. Rick was the best! Super attentive and took the time to explain things clearly to me. His professionalism and customer... service is second to none! I’ll buy all my future vehicles from him!
We're pleased to hear that Rick provided you with an outstanding experience! If you have any further questions, please give us a call. We're always ha...ppy to help!
Never a bad experience. Purchased my current truck from here. No pressure during the sale. Staff is always friendly and helpful. Showroom and service... area are always clean and inviting. They are currently expanding their facilities to make things even better. Great dealership.
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are... any other automotive needs we can assist you with, please don't hesitate to call us or stop by.
I've never completed a car purchase as quickly as we did at Chuck Nash, two and a half hours from entering to walking out the door and driving away in... our new car. Mark Crayton was an awesome sales professional.
Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is ...anything we can assist you with in the future, please let us know.
quick and easy oil change. Isaiah explained what needed to be replaced and had my truck out and washed in a good amount of time.
Hello Esther! It is great to hear about your recent service experience. We will certainly pass on your feedback to Isaiah as he will be happy to hear ...it! Drive safely.
I would not recommend anyone buying vehicles here. They suck. They sold me a truck and transmission is going out. Haven’t even gave my second payment.... We had a blow out on the tires 2 weeks after we got the truck when we clearly told them the tires were is bad shape and did nothing about it. DONT RECOMMEND CHUCK NASH in San Marcos TO ANYONE.
We appreciate you reaching out to us. Please know your review is taken very seriously by the team here at Chuck Nash. We always strive to improve and ...give our customers top-notch service. We invite you to contact us at your earliest convenience so we can learn more and help resolve this situation together. We hope to hear from you soon
The service was provided quickly and at a good price. This dealership has helped maintain 3 vehicles for my family.
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that ...your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Classic bait and switch car dealer. They post good deals online, lead on the customer, then suddenly the car is gone, but a more expensive option is available.
We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. We... would like the opportunity to hear more about what happened. Please contact us so we can work towards a resolution.
The person who I scheduled to drop off the vehicle with was rude and unprofessional. This was not the first time. I was made to wait while he finished... helping a co worker, before he even addressed me. Not even “hi I’ll be with you just a minute.” Even his co-worker told him I’ll let you help the customer I’ll come back later. The guy, I think his name is Chris still decide to continue helping his co workers and ignored me. This happened before while picking up my daughters car. I will never choose him again. The maintenance my vehicle received was great. I will recommend the dealership but warn them not to use the same person I dealt with.
Diane, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and we apologize for the inconvenience tha...t occurred in our service department. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience.