Ken Stoepel Ford

Tava Hamilton helped me purchase a new F150 (again). Definitely worth the trip from the metroplex money wise. He even arranged a place for me to stay so I didn’t have to spend all day driving. Worth the trip

Having lost a car I loved in a wreck, I knew finding a car that pleased me and all my family, from teen to over 90, on short notice would be difficult. But Chad Bates found one that pleased us all. He was patient with all my questions and concerns as I bought my first car alone. When we discovered that there was a problem with the radio, Chad took it upon himself to see to all the necessary things were fixed. Then he spent time helping me understand all the new-to-me "bells & whistles" involved. Thanks Chad!

Bought a new f350 in May. Easiest purchase. In and out in no time. Thank you Tava for making it so easy

My wife and I buy a brand new truck every 3 or 4 years. This is the first dealership that I didn't spend the entire day haggling on a price of a new vehicle. It was truly a pleasure working with Tava Hamilton, and we will definitely return to Ken Stoepel Ford in Kerrville for our next vehicle.

I was helped by sales representative Tava Hamilton, I highly recommend him. He was very knowledgeable about the sales process and made the purchase smooth.

I've had my truck into their shop 3 times. They're tech told my husband that there was an issue while doing a ride along. Got it back to the shop & then they say there's "no issue". Looked at several ford sites & spoke to another ford dealer & they said its a "common issue". Yet K.S.F. Will not do anything. Its under warranty & I purchased an extended warranty for a reason. But this isn't the 1st issue I've had with Ken Stoepel Ford in Kerrville. VERY UNHAPPY!!!

It was good. The paperwork process when closing was a bit messy though. The wrong information was reflected on the docs and I still don’t have a copy of them that I can access.

Another 5-star encounter with the Stoepel team. This time in service -- Julia Pestana and her team in quick lane service were welcoming and cordial. She and her technicians took care of my vehicle service quickly and professionally. In my experience this dealership and staff are committed to customer engagement and the right values more than any other I auto dealership experience I have encountered.

Beware of the finance department, bunch of Flem Flam artist working there, double and triple check the numbers, stay clear on all the crazy add-on warranties, they tell you one thing and change to another. scammers. Won't be purchasing any more vehicles at this place

Overall, a great experience from sales to financing. Both, Mike and Juan, were able to answer our questions and took the time to be clear in their explanations about the information they were providing use. Even after the purchase was complete Mike has still be available for any questions that have arisen.