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The day our truck died.
Our truck pulling our travel trailer literally died and we limped into the service bay at the dealership in Kerrville. My husband had been dragging his feet about getting a new truck for months. He had a list of what he was looking for. The service people came right out and put a computer on our truck and figured out it was not an easy fix. My husband went and talked to Eric and showed him his list of things he had to have in a new truck and Eric found him one with all the bells and whistles and a few cool extras and gave us a great price for our broken truck. They let us leave our trailer in the back let our big dog in the dealership and couldn’t have been more accommodating and helpful. Big shout out to Eric Schwartz especially ‼️‼️ Finally back home in Brazoria with a brand new F 150!
Recently purchased 2019 Mustang
I recently purchased a new Mustang from Ken Stoepel Ford. I began shopping online and was quickly contacted by Seantel, the online sales representative. After discussing what I was looking for in a Vehicle I was directed to the salesroom floor where I found the exact car I was looking for at the price I was looking for. The entire process was great start to finish and was extremely easy to navigate. I highly recommend the sales team at Ken Stoepel Ford for anyone looking to purchase their next vehicle.
Thank you Jason for taking time out of your busy schedule to write us such a kind review. It has taken a bit of time to respond to you due to our switch in response methods. Nevertheless, we are pleased that you decided to drive from San Antonio to Kerrville to make your purchase. If there is ever anything we can to for you in the future, please don't hesitate to reach out to us at 830-257-5553 or by visiting www.StoepelFord.com. Alfred Hernandez, a member of out Sale team wanted to each out and say a special hello Lastly, you can keep current on all the fun and exciting things happening here at our dealership by visiting our Facebook page https://www.facebook.com/KenStoepelFord/. Be safe out there!
They were nice and respectful. They helped be get what I wanted with the best deal. I would buy a car from them again
Hello Susan, we're glad to hear we could provide you with a positive experience! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen. Thank you for your business and have a great day!
outstanding service and customer care. They met and exceeded my expectations. So does my 2018 Expedition which I have had for 10 months and it has 45,000 miles on it!
Great Buying Experience
Everyone we dealt with was very friendly, professional, and honest.
Continue to buy new vehicles from Ken Stoepel Ford.
A Great Organization
The customer service is always excellent at Ken Ford Stoepel. I highly recommend them!
Hi Michal, thank you for your positive review of Ken Stoepel Ford-Lincoln! We're glad we could help you out, and we hope to be of assistance to you in the future. Have a great day!
Very clean and welcoming sales center. Only high quality pre-owned vehicles. Very helpful and informative sales person. Not pushy. Purchase went very smoothly.
Jean, we appreciate your recommendation of our dealership! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!
Routine Expedition maintenance
People were very nice, service was done quickly and I was on my way in less than an hour.
2017 Ford Escape
Though I like the vehicle the buying process took most the day and required my wife to sign also which in buying over 27 fords since 1985, I have never been required to have her sign. Also had change financing facilities because poor communication at KERR County Federal Credit Union!