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Ken Stoepel Ford

(532 reviews)
Visit Ken Stoepel Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award

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New (888) 242-8965 (888) 242-8965
Used (888) 543-7942 (888) 543-7942
Service (888) 769-0418 (888) 769-0418

Inventory

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About our dealership

This seller has been on Cars.com since February 2020.
Ken Stoepel Ford has been serving Kerrville Texas since 1966. We're a family-owned and operated dealership whose size and newly expanded location, allows us to offer excellent quality service and price on a wide range of new and used trucks SUVs and sedans. Through our Internet Department we serve customers across the country. We strive to make your shopping buying driving and ownership experience easy and second to none because our emphasis is on customer satisfaction. Exceeding the expectations of every customer is the goal of our entire team of employees. Hill Country Proud Since 1966!
Hill Country Proud Since 1966!

Service center

Phone number (888) 769-0418

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(532 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Stoepel Ford from DealerRater.

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I have purchased probably a dozen vehicles from auto

I have purchased probably a dozen vehicles from auto dealers in my lifetime. Ken Stoepel Ford easily the best of all of them for honesty, values, followup, client consideration, and fairness in price and trade value. Sales consultant Matt Cummings was fabulous, helpful, and patient. Finance manger Juan Rodriguez was incredibly helpful, honest, and friendly.

I have purchased probably a dozen vehicles from auto

I have purchased probably a dozen vehicles from auto dealers in my lifetime. Ken Stoepel Ford easily the best of all of them for honesty, values, followup, client consideration, and fairness in price and trade value. Sales consultant Matt Cummings was fabulous, helpful, and patient. Finance manger Juan Rodriguez was incredibly helpful, honest, and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Just bought a used vehicle from Erik Schwartz at the used

Just bought a used vehicle from Erik Schwartz at the used car lot. He was very attentive, knowledgeable and friendly. Made us feel like old friends! Everyone including Tom in finance were awesome folks to deal with! Will definitely be back and refer friends to this dealership!!

Just bought a used vehicle from Erik Schwartz at the used

Just bought a used vehicle from Erik Schwartz at the used car lot. He was very attentive, knowledgeable and friendly. Made us feel like old friends! Everyone including Tom in finance were awesome folks to deal with! Will definitely be back and refer friends to this dealership!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Argumentative and unwilling to meet in the middle.

Argumentative and unwilling to meet in the middle. No attempt to find Common ground on price. Cash deal ready to go but they passed. Good luck in the future.

Argumentative and unwilling to meet in the middle.

Argumentative and unwilling to meet in the middle. No attempt to find Common ground on price. Cash deal ready to go but they passed. Good luck in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Ken Stoepel has taken great care of my vehicle once

Ken Stoepel has taken great care of my vehicle once again! Thank you, Bobby! Professional staff and always so kind.. Very much appreciated..

Ken Stoepel has taken great care of my vehicle once

Ken Stoepel has taken great care of my vehicle once again! Thank you, Bobby! Professional staff and always so kind.. Very much appreciated..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We purchased an Expedition last week and Steve Black was

We purchased an Expedition last week and Steve Black was our sales person. 10 out of 10 on service! This was our first time going to Ken Stoepel and it won’t be our last.

We purchased an Expedition last week and Steve Black was

We purchased an Expedition last week and Steve Black was our sales person. 10 out of 10 on service! This was our first time going to Ken Stoepel and it won’t be our last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Our experience was exceptional.

Our experience was exceptional. We arrived at the dealership at 4 PM on a Saturday just to check out a car and ended up buying it. They close at 5 PM but everyone stayed to take care of us until all the paperwork was done. Eric was very courteous and helpful throughout the whole process. A++++

Our experience was exceptional.

Our experience was exceptional. We arrived at the dealership at 4 PM on a Saturday just to check out a car and ended up buying it. They close at 5 PM but everyone stayed to take care of us until all the paperwork was done. Eric was very courteous and helpful throughout the whole process. A++++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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A huge shout out to Steve Black!

A huge shout out to Steve Black! I called and made an appointment to see a car that had just arrived at the dealership, it was not cleaned up or ready for show; however, Steve got the car ready for me to test drive and made the experience easy, comfortable, painless and overall pleasant. Buying a car is not at the top of my "fun" things to do. Steve and Tom, in finance, made it a quick transaction and I will tell everyone to visit Stoepel Ford for their next car purchase. Thank you guys!

A huge shout out to Steve Black!

A huge shout out to Steve Black! I called and made an appointment to see a car that had just arrived at the dealership, it was not cleaned up or ready for show; however, Steve got the car ready for me to test drive and made the experience easy, comfortable, painless and overall pleasant. Buying a car is not at the top of my "fun" things to do. Steve and Tom, in finance, made it a quick transaction and I will tell everyone to visit Stoepel Ford for their next car purchase. Thank you guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We just purchased an Expedition and it was a great

We just purchased an Expedition and it was a great purchase. We have used salesman Steve Black several times. AND we will again. Thank you Steve for being a 10 star salesman!!! We also have great things to say about Quik Lane and service! And the entire team at Ken Stoepel Ford.

We just purchased an Expedition and it was a great

We just purchased an Expedition and it was a great purchase. We have used salesman Steve Black several times. AND we will again. Thank you Steve for being a 10 star salesman!!! We also have great things to say about Quik Lane and service! And the entire team at Ken Stoepel Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Best car buying experience I’ve ever had.

Best car buying experience I’ve ever had. Both Michael Nobles and Eric McCutchen were so very kind, helpful, & generous. They went above & beyond to make sure that I left in the vehicle I wanted and met my needs for financing. Highly recommend; even without having the best credit, they can and will make it possible. Brenda in the financing department was wonderful as well, she had everything done quickly & was so kind. The overall atmosphere was very positive & definitely focused on customer service. I will be a returning customer!

Best car buying experience I’ve ever had.

Best car buying experience I’ve ever had. Both Michael Nobles and Eric McCutchen were so very kind, helpful, & generous. They went above & beyond to make sure that I left in the vehicle I wanted and met my needs for financing. Highly recommend; even without having the best credit, they can and will make it possible. Brenda in the financing department was wonderful as well, she had everything done quickly & was so kind. The overall atmosphere was very positive & definitely focused on customer service. I will be a returning customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I am still enjoying my 22 Ford Escape I purchased from

I am still enjoying my 22 Ford Escape I purchased from Gary Washington I also have my other car which is much older but they are both in Tip Top condition thank you for your great service I'll be back

I am still enjoying my 22 Ford Escape I purchased from

I am still enjoying my 22 Ford Escape I purchased from Gary Washington I also have my other car which is much older but they are both in Tip Top condition thank you for your great service I'll be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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