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Toyota of Laredo

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)
Visit Toyota of Laredo
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:30am–5:00pm
Sunday Closed Closed
New (866) 260-3317 (866) 260-3317
Used (877) 378-4953 (877) 378-4953
Service (855) 570-8476 (855) 570-8476

Inventory

See all 122 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2024.
As we celebrate our 50th anniversary it's important you understand that as the oldest Toyota dealer in Texas we learned a long time ago that great customer service and the lowest prices anywhere equal a great buying experience. I personally would like to invite you to come buy and experience world class service selection and great prices for yourself.
Driving Laredo Forward!

Service center

Phone number (855) 570-8476

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Laredo from DealerRater.

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Initially service on Saturday morning was slow to open as

Initially service on Saturday morning was slow to open as ten cares were waiting in line. But after that service proceeded smoothly.

Initially service on Saturday morning was slow to open as

Initially service on Saturday morning was slow to open as ten cares were waiting in line. But after that service proceeded smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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6/14/2025 Saturday, was waiting for service department to

6/14/2025 Saturday, was waiting for service department to open for over an hour 10 Vehicles waiting on the street to get served. NO TOYOTA service employee on site. Who manageds this faulty service department? Need to get someone more responsible!!!!!!!!

6/14/2025 Saturday, was waiting for service department to

6/14/2025 Saturday, was waiting for service department to open for over an hour 10 Vehicles waiting on the street to get served. NO TOYOTA service employee on site. Who manageds this faulty service department? Need to get someone more responsible!!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My wife and I had a great car buying experience with

My wife and I had a great car buying experience with Toyota of Laredo on 13 Dec 2024. This was our 4th vehicle purchase there and the process was as smooth as before. We purchased a 2024 Grand Highlander. We would like to personally thank the owner, Zach Powell, for his outstanding leadership and guidance. He even came out and chatted with us for a few minutes. Also, we would like to thank Cesar, Karmen, Jordan, and Joseph in finance--awesome!!!! Keep up the good work guys. We look forward to our next purchase with Toyota of Laredo

My wife and I had a great car buying experience with

My wife and I had a great car buying experience with Toyota of Laredo on 13 Dec 2024. This was our 4th vehicle purchase there and the process was as smooth as before. We purchased a 2024 Grand Highlander. We would like to personally thank the owner, Zach Powell, for his outstanding leadership and guidance. He even came out and chatted with us for a few minutes. Also, we would like to thank Cesar, Karmen, Jordan, and Joseph in finance--awesome!!!! Keep up the good work guys. We look forward to our next purchase with Toyota of Laredo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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More expensive than any other dealership.

More expensive than any other dealership. They are loan sharks and scammers and add up fees and unwanted packages just to get a commission. Their website inquiries always say CONTACT DEALERSHIP for prices or payment estimates. I am gonna buy a Hyundai on Amazon.

More expensive than any other dealership.

More expensive than any other dealership. They are loan sharks and scammers and add up fees and unwanted packages just to get a commission. Their website inquiries always say CONTACT DEALERSHIP for prices or payment estimates. I am gonna buy a Hyundai on Amazon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Just the worst experience ever still having issues...

Just the worst experience ever still having issues getting my car registration done in Arkansas after they registered it in Texas forcing me to pay my sales tax up front got me hosed if anyone would call me or fix it that would be great

Just the worst experience ever still having issues...

Just the worst experience ever still having issues getting my car registration done in Arkansas after they registered it in Texas forcing me to pay my sales tax up front got me hosed if anyone would call me or fix it that would be great

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The shop is extremely friendly and came through for me in...

The shop is extremely friendly and came through for me in a pinch. GREAT TECHS! They fixed it where others could not. Going to the dealer turned out to be much cheaper than the shop estimate I got from an independent shop.

The shop is extremely friendly and came through for me in...

The shop is extremely friendly and came through for me in a pinch. GREAT TECHS! They fixed it where others could not. Going to the dealer turned out to be much cheaper than the shop estimate I got from an independent shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Avoid this dealership!!!!

I got an offer from North Park Toyota San Antonio. When I called this dealership they said they would match it. I told them I had an appointment in San Antonio already and they said for me to cancel it as they were going to save me a trip. I get there and slowly they began to add money to the deal. To make the long story short they didn’t keep their word and added more than $2,500 to the deal I had in San Antonio. I ended up leaving after spending over three hours there and went straight to North Park, where I closed the deal on the price they originally promised.

Avoid this dealership!!!!

I got an offer from North Park Toyota San Antonio. When I called this dealership they said they would match it. I told them I had an appointment in San Antonio already and they said for me to cancel it as they were going to save me a trip. I get there and slowly they began to add money to the deal. To make the long story short they didn’t keep their word and added more than $2,500 to the deal I had in San Antonio. I ended up leaving after spending over three hours there and went straight to North Park, where I closed the deal on the price they originally promised.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.
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Great Deals Great People

Great service especially Evelyn Jimenez and good pices i recommend Toyota !!! To any person looking for great deals on great cars/trucks.. Thank you Toyota

Great Deals Great People

Great service especially Evelyn Jimenez and good pices i recommend Toyota !!! To any person looking for great deals on great cars/trucks.. Thank you Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Terrible customer service you get a run around

Took in my car they ordered parts. No one calls to say the parts are in. The parts are the wrong parts and what I took it in for did not get addressed even though I was told it would. Now I call and it says it's after hours at 2:30 on Thursday. The service manager says he would call me back right away yesterday after he looked into it never got a call left him a voicemail late in the afternoon I still haven't heard from him. Way to go Roger latte

Terrible customer service you get a run around

Took in my car they ordered parts. No one calls to say the parts are in. The parts are the wrong parts and what I took it in for did not get addressed even though I was told it would. Now I call and it says it's after hours at 2:30 on Thursday. The service manager says he would call me back right away yesterday after he looked into it never got a call left him a voicemail late in the afternoon I still haven't heard from him. Way to go Roger latte

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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Go somewhere else!

When I started looking into the new Tacomas, I went to Toyota of Laredo first, since it is the dealership closest to home. I started by looking online at their inventory. At the time, they advertised to have 57 Tacomas "available." Most of us assume that means they have the item in inventory. It turns out, it's a wording trick (the first of many). When I arrived at the dealership, they had one on hand. Despite this, I was prepared to work out a deal. The salesman, Alberto "Tito" Garcia and I went through the paperwork, but I noticed that they were trying to skip over important information. When the salesman wrote up the first deal, he left off the interest rate. When I asked about it, he told me that it was computed for 4.9% through Toyota finance. I told him no, and that I would get the loan through my bank. They also wanted me to agree to buy a truck that they didn't have on hand, and that I hadn't seen--I was willing to buy, but I had no intention of buying it without seeing it (and the invoice). it really hit the fan, though, over the value of my trade in. They had grossly undervalued my truck (I had checked through BlueBook, kbb.com, and I had had it valued at the Ford dealership). So I told the salesman that I was leaving, and I told him bluntly that I knew they were trying to rip me off and that I didn't appreciate it. I had to ask several times to get my keys back. Later that same day (Saturday), I received a phone call from out of area. It's someone asking about my experience at the dealership. So I laid it out for her. On Monday, I get a voicemail from the salesman, Mr. Garcia, wanting to work out the issue. I had cooled off, so gave him a call the next day. He said he didn't know why he had called and left the voicemail. At this point, I gave up. Do yourself a favor. Avoid these people - drive a little and buy your new car somewhere else.

Go somewhere else!

When I started looking into the new Tacomas, I went to Toyota of Laredo first, since it is the dealership closest to home. I started by looking online at their inventory. At the time, they advertised to have 57 Tacomas "available." Most of us assume that means they have the item in inventory. It turns out, it's a wording trick (the first of many). When I arrived at the dealership, they had one on hand. Despite this, I was prepared to work out a deal. The salesman, Alberto "Tito" Garcia and I went through the paperwork, but I noticed that they were trying to skip over important information. When the salesman wrote up the first deal, he left off the interest rate. When I asked about it, he told me that it was computed for 4.9% through Toyota finance. I told him no, and that I would get the loan through my bank. They also wanted me to agree to buy a truck that they didn't have on hand, and that I hadn't seen--I was willing to buy, but I had no intention of buying it without seeing it (and the invoice). it really hit the fan, though, over the value of my trade in. They had grossly undervalued my truck (I had checked through BlueBook, kbb.com, and I had had it valued at the Ford dealership). So I told the salesman that I was leaving, and I told him bluntly that I knew they were trying to rip me off and that I didn't appreciate it. I had to ask several times to get my keys back. Later that same day (Saturday), I received a phone call from out of area. It's someone asking about my experience at the dealership. So I laid it out for her. On Monday, I get a voicemail from the salesman, Mr. Garcia, wanting to work out the issue. I had cooled off, so gave him a call the next day. He said he didn't know why he had called and left the voicemail. At this point, I gave up. Do yourself a favor. Avoid these people - drive a little and buy your new car somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.
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