North Park Subaru

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
49 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 21, 2019

    This is the 4th vehicle I?ve bought from Northpark Subaru in 2.5 years. I?ve always had excellent service from start to finish and can?t recommend them... high enough.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Johnin, thank you for your kind words! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe... travels!

  • 5.0 out of 5
    October 14, 2019

    North Park Subaru has an extraordinary customer service philosophy and every time I took my Forester for service is an extraordinary experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for sharing your response to our staff's outstanding service! We look forward to your next visit! Take care!

  • November 10, 2014

    I just bought my Infiniti FX35 from North Park Subaru and couldn't be more pleased. I found the car on Cars.com and expressed my interest. David Silva... contacted me right away to set up an appointment. I arrived at the dealership the next day and was treated very graciously. They offered cold bottled water and candy (it was right before Halloween). I drove the car and loved it. They made a fair offer for my Jeep. They had just gotten the car on the lot 2 days before so it needed to be detailed. They did that the next day while I was at work and then I picked it up. Mr Silva even offered to deliver it to my home but I preferred to pick it up myself. I was not looking forward to my car-buying experience but North Park Subaru and Mr. Silva made it very enjoyable. Thanks A lot!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    September 25, 2019

    Attendant was friendly and conscientious. Repairs and maintenance issues were completed the same day as drop off. I appreciated the free car wash.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us fo...r all your automotive needs! Take care!

  • 5.0 out of 5
    September 21, 2019

    The place meets with my satisfaction I have nothing else to say.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joe, we really appreciate your great feedback! If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    September 9, 2019

    The experience at North Park Subaru is great. The people are friendly and helpful.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Linda, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist y...ou! Safe travels!

  • 5.0 out of 5
    July 31, 2019

    I have driven my new Subaru Forester car since June 27, 2019. I am extremely happy. Bob Marroquin was an excellent salesperson. He was knowledgeable,... professional, and friendly. He went out of his way to find the perfect car that I needed. I would highly recommend for anyone to go to this dealer. Josh Perez is also an excellent and a professional worker. He took the time to explain to me of all the new features and how it works inside my new car. Josh is extremely knowledgeable and he would re-explain it to me several times in case I don't understand. Josh is so patience, kind and friendly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    July 22, 2019

    Extremely efficient and pleasant. Staff were attentive and informative. Facilities were top notch making for pleasant wait which was minimal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Juan, thank you for sharing your experience at North Park Subaru! We're happy to hear your service went well. If you ever need anything else fro...m us, please feel free to give us a call or stop by. Have a great day!

  • 5.0 out of 5
    July 17, 2019

    Excellent, professional, efficient as always! Everything was handled meticulously, plus my car was even given a nice bath afterward.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review!... If there is anything further that we may do to assist you, please do not hesitate to reach out!

  • 5.0 out of 5
    July 15, 2019

    Scheduled maintenance is done outstandingly and in great time

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Maria, we're happy to hear you had such a positive experience with our team. Please reach out to us if there is anything else we can do for you. We ho...pe you have a great day.

View More Reviews