Reviews
Write a reviewThey make it easy to make an appointment online and were ready when I got there.
They make it easy to make an appointment online and were ready when I got there.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!
Great experience all around. Fast contract processing and they were not pushy on additional coverages. I would buy another vehicle from Subaru north park
Great experience all around. Fast contract processing and they were not pushy on additional coverages. I would buy another vehicle from Subaru north park
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeff, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
When I called to set up appointment, the girl asked if we wanted the air filter replaced. She did not say whether the cabin air filter or engine air filter. We had a cabin air filter, so we said no. Then when we got the video we saw the engine air filter and it was dirty and not changed. We had to take it back to get the changed and I think the person who took the phone call to set up the appointment should have told us it was the engine air cleaner not the cabin air filter.
When I called to set up appointment, the girl asked if we wanted the air filter replaced. She did not say whether the cabin air filter or engine air filter. We had a cabin air filter, so we said no. Then when we got the video we saw the engine air filter and it was dirty and not changed. We had to take it back to get the changed and I think the person who took the phone call to set up the appointment should have told us it was the engine air cleaner not the cabin air filter.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we appreciate you taking the time to leave this review. If you would like to discuss your experience in more detail, please contact Lou Gatti at [email protected] at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.
Everyone I encountered at the Service dept was professional, friendly & courteous. Christopher Julian is the service rep I always do business with. He always keeps me apprised of my vehicle & a timeline of the services. As an added plus, he is so very patient with all of my questions, which I greatly appreciate..
Everyone I encountered at the Service dept was professional, friendly & courteous. Christopher Julian is the service rep I always do business with. He always keeps me apprised of my vehicle & a timeline of the services. As an added plus, he is so very patient with all of my questions, which I greatly appreciate..
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at North Park Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I would give North Park Subaru and the sales team 10 stars if I could! My salesperson, Tori Eaton, could not have done a better job helping me find the right vehicle for me! He knew that I was apprehensive and walked me through the entire process of looking at and buying the right car for me. I know salespeople and this man will definitely take care of your needs.
I would give North Park Subaru and the sales team 10 stars if I could! My salesperson, Tori Eaton, could not have done a better job helping me find the right vehicle for me! He knew that I was apprehensive and walked me through the entire process of looking at and buying the right car for me. I know salespeople and this man will definitely take care of your needs.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Darla, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
OUTSTANDING dealership. No BS sales with Chief (Retired) Bob Marroquin . Service is professional and timely...they don't waste your time.
OUTSTANDING dealership. No BS sales with Chief (Retired) Bob Marroquin . Service is professional and timely...they don't waste your time.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Excellent customer service, excellent facility. I appreciate the courtesy.
Excellent customer service, excellent facility. I appreciate the courtesy.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
My first time visiting this location. I will go there again to have my vehicle service.
My first time visiting this location. I will go there again to have my vehicle service.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rick, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
I am a first time Subaru buyer. Outstanding customer service provided by North Park Sabaru.
I am a first time Subaru buyer. Outstanding customer service provided by North Park Sabaru.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Met with Josh Perez went over the products of menu of apps learned new things we can do.
Met with Josh Perez went over the products of menu of apps learned new things we can do.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Betty, we're happy you found our staff to be so supportive during your experience here at North Park Subaru. We hope to be of service to you again! Take care!