Larry H. Miller Volkswagen Tucson

4.4 out of 5 4.4
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Larry H. Miller Volkswagen Tucson Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2012

Larry H. Miller Volkswagen Tucson is a new and used car dealership offering a full lineup of Volkswagen vehicles serving

...

customers in the greater Tucson area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Volkswagen parts and accessories. Visit our website for Volkswagen incentives and to search our large selection of cars and SUVs.

"Driven By You."

Service

Oil, Filter Change

$39.95

Tire Rotation

$19.95

Wheel Balance

$49.95

Heating, Cooling Diagnosis

$125 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
121 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    August 23, 2019

    stopped in to take look at used vw.salesman wanted to sell me a vehicle right now but not willing to negotiate.they insisted to charge $499 on vehicle... theft assistance(VIN etching ) on used vehicle.what a joke.will never return to this dealership

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. It's disheartening to hear that you didn't experience the excellent customer service we aim to provide. We would like the... chance to learn more about your visit in order to help you get the answers you're looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time.

  • 5.0 out of 5
    August 3, 2019

    The service provided was excellent it’s that simple and the attention to the everyday details was spot on. The facility is also very nice. Thanks for everything!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for coming in! We hope to work with you again in the future! - Bill Klaer, General Manager

  • February 1, 2015

    OMG, these men worked hard over several days to get me into a vehicle that I love. I traded in my 2011 Chevrolet Aveo (which I was upside down on) for... a 2014 Volkswagen Jetta!! Mario was my sales associate. He was kind and hepful from the very beginning. Mike was my finance associate and he worked hard to get me financed and even managed to get me a better interest rate than what my own credit union was offering me, I am so greatful for all their hard work!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience at our dealership, Eric! It's great to hear that Mario and Mike were able to help you find a v...ehicle you love to drive, and that they were able to get you a better than expected interest rate! We sincerely appreciate your business! Please let us know if there is anything else we can do for you. -Jeff Stringer, General Manager

  • 5.0 out of 5
    June 28, 2019

    Dealt with many service dept, Andrew and his Crew were awesome. Quick on the answer, quick on the phone, quick on the turnover. Very professional. Dealing... with them ongoing.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your support, John! We look forward to working with you again in the future. Have a great day! - Bill Klaer, General Manager

  • 5.0 out of 5
    June 26, 2019

    Super service! Luv these employees! Super nice, super respectful. Just super! Right on time with maintenance and scheduling. Thank you for never wasting... my time!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great recommendation! We were happy to provide a top-notch dealership experience. Feel free to reach out if there's anything else th...at we can do for you! - Bill Klaer, General Manager

  • 5.0 out of 5
    June 25, 2019

    Very happy whit my choice, sellers give me an excellent service very helpful always with friendly service , definitely I will recommend this dealer to... my friends!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! We are glad to have earned your recommendation. Stop by and see us anytime! - Bill Klaer, General Manager

  • 3.0 out of 5
    June 24, 2019

    I was getting an oil change, tire rotation, and alignment for my brand new car with 30k miles on it. I have the front end collision sensor on it but nothing... complex like lane assist. I was told the alignment would be $700 and I should replace all tires first. I was also asked to do the 40k service at the same time. All this totaled $2000. I said no. My tires should have another 10-15 thousand miles left. My alignment should be $160 and there is no need to recalibrate the sensor for tracking to the right. Also a tune up for 4 spark plugs on a 4 cylinder should not be $400. They tried to up sell me stuff that has not been fully worn down and ask me to recalibrate censors that do not need it. I think I will switch dealerships for my next service. I am very knowledgable about cars and was not lied to but advised to do stuff not required.

    2.0 out of 5
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    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for your feedback. Our highly trained staff aims to provide our customers with the best possible service. I will speak to our Service... Director regarding your visit and what took place. Please feel free to call me if you would like to discuss further. Thank You, Bill Klaer, General Manager, (520) 829-9384

  • 4.0 out of 5
    June 23, 2019

    When I first called I got in contact with Manny. He was supposed to send me pictures but never did. So I contacted him 4 days later then he finally sent... me pictures of the car I was looking at. He said it sent I think he did not do his job. Then I talked to Mark after I did my first call he was rude. I was amazed with Keith and Dallas! They were great! Along with the financial guy I have forgotten his name but he was wonderful as well. I got an email from Manny called “Your complete satisfaction is our goal” had his number on it. I called him because I had a question. When answering my call he sounded like he just woke up and pretended not to hear me and he hung up the phone me. I am shocked this guy has a customer service job because he is awful! Time is money! Money never sleeps. I am shocked he is even in customer service due to how he has treated me! I would never go back and not recommend going to him. If you are in costumer service you should be able to answer questions and not be rude. Along with pretending to not hear me when I make plenty of phone calls on a daily basis and everyone else can hear me perfectly fine. Maybe it is because I am a woman who knows! So instead I got a hold of Keith and he answered my question! Overall the process was well besides being treated poorly by two people. It is really sad how one or two employees can completely ruin a experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello! Thank you for your feedback. We strive to provide an overall positive experience. Your concerns are very important to us. If there is anything ...that we can so to improve your visit, please let us know. Have a great day! - Bill Klaer, General Manager

  • 5.0 out of 5
    June 22, 2019

    Went in for an oil change had a few recalls. I let Manny know I really needed my car back by 1pm. He said, it would be tough to get my car done that quickly.... But Manny made it happen! Excellent service always!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for coming to see us. We were happy to be of assistance. Have a great day! - Bill Klaer, General Manager

  • 5.0 out of 5
    June 21, 2019

    We have to drive 2 hrs for the closest VW dealership (this one). We could go another hour (to PHX) to find others, but this one has never failed us.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Johnny, thank you for the great review! We appreciate your support. Have a great day! - Bill Klaer, General Manager

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