Reviews
Write a reviewVery professional and courteous.
Very professional and courteous. Top notch. They strive to give good service and take care of the customer.
Very professional and courteous.
Very professional and courteous. Top notch. They strive to give good service and take care of the customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worst experience I’ve ever had with a bmw finance office.
Worst experience I’ve ever had with a bmw finance office. Unorganized, pressured lied to and take. Advantage of
Worst experience I’ve ever had with a bmw finance office.
Worst experience I’ve ever had with a bmw finance office. Unorganized, pressured lied to and take. Advantage of
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Unfortunately, the buying experience at BMW FAIRFAX
Unfortunately, the buying experience at BMW FAIRFAX dealership fell short of my expectations and left me deeply disappointed with Poor customer service.
Unfortunately, the buying experience at BMW FAIRFAX
Unfortunately, the buying experience at BMW FAIRFAX dealership fell short of my expectations and left me deeply disappointed with Poor customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I have purchased 3 BMWs from BMW of Fairfax and I cant
I have purchased 3 BMWs from BMW of Fairfax and I cant say enough good things about this fine group of people. Every time I work with Karim he is always incredibly professional. He is extremely knowledgeable about all things BMW! Over time, I have grown to view the folks at Fairfax not as car salesmen, but as friends. I cant imagine ever buying a BMW from anyone other dealer.
I have purchased 3 BMWs from BMW of Fairfax and I cant
I have purchased 3 BMWs from BMW of Fairfax and I cant say enough good things about this fine group of people. Every time I work with Karim he is always incredibly professional. He is extremely knowledgeable about all things BMW! Over time, I have grown to view the folks at Fairfax not as car salesmen, but as friends. I cant imagine ever buying a BMW from anyone other dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
I visited BMW of Fairfax looking for a specific model and
I visited BMW of Fairfax looking for a specific model and color combination. My salesman James was able to locate and secure the exact car with options I was looking for. The car was delivered to US via ship — delivered to the dealer and delivered to me in a very timely manner. James and his associate Reagan were very meticulous in telling me and showing me about the car upon delivery. The finance department was awesome in filing out the paperwork and taking care of payment and registration of the vehicle — very professional and a pleasure to work with. I have nothing but positives to say about the dealership and my salesman. Very professional, clearly concerned about the customer and their satisfaction and will do anything to ensure you are satisfied with your BMW and their service. Awesome dealership that I will definitely use again for future purchases. Thank You!
I visited BMW of Fairfax looking for a specific model and
I visited BMW of Fairfax looking for a specific model and color combination. My salesman James was able to locate and secure the exact car with options I was looking for. The car was delivered to US via ship — delivered to the dealer and delivered to me in a very timely manner. James and his associate Reagan were very meticulous in telling me and showing me about the car upon delivery. The finance department was awesome in filing out the paperwork and taking care of payment and registration of the vehicle — very professional and a pleasure to work with. I have nothing but positives to say about the dealership and my salesman. Very professional, clearly concerned about the customer and their satisfaction and will do anything to ensure you are satisfied with your BMW and their service. Awesome dealership that I will definitely use again for future purchases. Thank You!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
I’ve worked with Erick Bautista on the last 3 cars I’ve
I’ve worked with Erick Bautista on the last 3 cars I’ve purchased from BMW and he has always been amazing to work with! Top notch service. Wouldn’t go anywhere else.
I’ve worked with Erick Bautista on the last 3 cars I’ve
I’ve worked with Erick Bautista on the last 3 cars I’ve purchased from BMW and he has always been amazing to work with! Top notch service. Wouldn’t go anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The absolute BEST buying experience in the universe.
The absolute BEST buying experience in the universe. Third BMW and third from Fairfax. Can't wait for my next!
The absolute BEST buying experience in the universe.
The absolute BEST buying experience in the universe. Third BMW and third from Fairfax. Can't wait for my next!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your feedback! We do hope we can be of assistance in the future. Take care!
Bought my fourth vehicle from BMW of Fairfax and again
Bought my fourth vehicle from BMW of Fairfax and again had stellar service. Jude is my sales advisor and he is fabulous. I have gone to Jude for each of my previous purchases. Highly recommend him and the dealer.
Bought my fourth vehicle from BMW of Fairfax and again
Bought my fourth vehicle from BMW of Fairfax and again had stellar service. Jude is my sales advisor and he is fabulous. I have gone to Jude for each of my previous purchases. Highly recommend him and the dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We sincerely thank you for the positive review, and look forward to seeing you again soon!
The staff at the dealership as well as the service center
The staff at the dealership as well as the service center has consistently been professional and fair. It was a pleasure to work with Asad once again, after he sold me my first BMW 15 years ago! It's still going strong, but it was time for something new! Thank you, all!!
The staff at the dealership as well as the service center
The staff at the dealership as well as the service center has consistently been professional and fair. It was a pleasure to work with Asad once again, after he sold me my first BMW 15 years ago! It's still going strong, but it was time for something new! Thank you, all!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We hope you have a great day!
Excellent turning my lease into a purchase they made it
Excellent turning my lease into a purchase they made it effortless and professional. I would definitely recommend.
Excellent turning my lease into a purchase they made it
Excellent turning my lease into a purchase they made it effortless and professional. I would definitely recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!