McGrath Acura of Chicago

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4.3
(386 reviews)
Visit McGrath Acura of Chicago
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 7:00am–4:00pm 9:00am–6:00pm
Sunday Closed Closed
New (888) 707-1649 (888) 707-1649
Used (888) 696-1641 (888) 696-1641
Service (877) 833-3630 (877) 833-3630

Inventory

See all 118 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2012.
Serving the Chicago area McGrath Acura of Downtown Chicago located at 1301 North Elston Ave. in Chicago IL is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car truck or SUV today!Pay sales tax where you live not where you buy!
When You Do The Math....You'll Choose McGrath!!!

Service center

Phone number (877) 833-3630

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.3
(386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Natalia was great and a pleasure to work with.

Natalia was great and a pleasure to work with. I’m so happy with my purchase and everyone’s level of service.

5.0

Service at McGrath

Everytime I take my car in for service the staff are very nice and professional. Today, Joe was very helpful to me and I appreciate how great he was!! Thank you again Joe!

1.0

If it ain't broke, they might break it for you in order

If it ain't broke, they might break it for you in order to charge $$$ for replacement parts - it happened to us when we took ours in for routine maintenance - declined all their add ons that they 'found' and the car stalled out in the driveway of the neighborhood shopI took it to! Shady. Reported them to ACURA USA, stating that it is ironic that their Brand's very reliability is starving their dealers of easy money - so they resort to FRAUD like this, damaging the Brand! ACURA HQ should stamp this out publicly, McGrath would be a great place to start, and I suggested as much at the Auto Show in Detroit.

1.0

If it ain't broke, they may break it!...

Went in for scheduled routine maintenance, on return from a 400 mile road trip with no problems. They "flagged" several very expensive repairs needed, and I declined and drove out of there. Turns out I needed a new alternator after all, because it wan non-functional that very same day! What a coincidence. We had previously done some major repairs there, so they must have thought we were easy marks. Nope! Never go there - Acura's high quality standard of manufacture has starved the Dealerships of their revenue stream, so if it ain't broke, they break it!

5.0

Great Service

We have been going to McGrath Acura for more than 7 years. Always high quality service from the service personnel and technicians. Plan to get our next car from them.

5.0

They were very professional, clear, explained the purpose

They were very professional, clear, explained the purpose of the services necessary, and clearly explained the cost.

5.0

The service I received when taking my car for my regular

The service I received when taking my car for my regular oil change was excellent. The customer service agents were very professional and catered to my needs. They offered a complimentary Lift ride to and from the dealer because they were busier than expected.

5.0

Mcgrath Acura of Downtown Chicago Dealer is best dealer

Mcgrath Acura of Downtown Chicago Dealer is best dealer in Town good service and staff are very nice and kind ! especially service guys name Johnny Fernandez !

5.0

I dropped my car to be serviced at McGrath Acura downtown

I dropped my car to be serviced at McGrath Acura downtown Chicago. Johnny was pleasant to work with. He was able to determine the issue accurately and efficiently resolve it. Thank you, Johnny!

5.0

Great Service Department

Their service department is great. They got me in, showed me exactly the repairs needed and was able to get me out to an appointment on time.

See all 386 reviews