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Galvanek's

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I'm very pleased with the service and deal I got at...

I'm very pleased with the service and deal I got at Galvanek's. Everyone was friendly and courteous. The vehicle has under 115,000 mile for under $2500. It, of course, has minor cosmetic damage and rust. I was given a discount from the asking price, which was already very low, due to a power steering leak. Really, couldn't ask for more from the dealership than they provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They're very eager to help and will contact you promptly...

They're very eager to help and will contact you promptly and answer all your questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

we called three times to make sure a car was still...

we called three times to make sure a car was still available. they transferred us to the sales department every time and they said it still was. so we drove two hours to go see it and test drive it, when we got there they said someone had put a deposit on it five days prior. when we told me had just called at 4:50 the night before they told us it was still available. the sales person was rude and blew us off. we wasted the money on a hotel and meals for nothing. do not go. rude service and liars. low prices mean nothing if cars aren’t available.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Unscrupulous Liars

"There is nothing wrong with the 2010 Jeep Compass" - Charles Galvenek 24 hours after purchasing and during a rain storm: massive roof leak that they MUST have know about since previous leaks were attempted to be cleaned., electrical issues. Stay the xxxx away from these scam artists.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
6 people out of 7 found this review helpful. Did you?
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I got a nice vehicle

I was looking for a vehicle. They were looking to sell what is on the lot and we both got what we wanted. I am satisfied with what I purchased and the price I paid for it. Straight up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
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Horrible customer service

Called to inquire about a car I found online. The service representative was rude and didnt know anything about the car and refused to go check on it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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Great Customer Service

The staff was very friendly and willing to stay late to allow us time to purchase a truck. We knew which one we wanted but my husband's work schedule didn't allow us to be there to purchase the vehicle during their "open" hours. Ed and the office staff stayed late for us. They helped us through the process very quickly! We were in and out in 40 minutes! And they were willing to work with us on the price. Best car buying experience we have had...EVER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My daughter is away at college and her broke

I inquired about a vehicle to purchase and they, told me it was out for service. That was 2 weeks ago never heard back!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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Nice Selection and Fair Prices

When my old vehicle was scheduled for retirement, I started looking for a replacement. I did not plan to purchase a new vehicle, so we canvassed the area looking at used cars. Most of the used cars we found in my price range had more miles had over 100,000 miles on them. We stumbled across Galvanek's in our expanded search. They had exactly what I was looking for at a fair price and with only 79,000 miles on it. Galvanek's took my old vehicle in on trade and made the transition to my new vehicle easy. I will definitely be looking at Galvanek's inventory when I need another vehicle several years in the future. My 2005 Buick Rendezvous runs like a charm, is just the right size, and the all wheel drive keeps me on the road in wintry weather.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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