Nissan of Elizabeth City

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    March 8, 2019

    DO NOT BUY FROM THESE PEOPLE!! I bought a car two weeks ago and they claimed it passed inspection, just the other night I finally drove her at night for... a very dangerous and disheartening surprise. My car has no high working high beams and the lights are uneven and pointed straight at the ground. We were forced to drive 2 hours alone on the highway with 3 feet at most of visibility. I am so grateful we did not crash. I emailed my salesman Keith Powell explaining what was wrong and he responded "sorry for the inconvenience" without offering to fix what they CLAIMED wasn't even broken. I was fine that the online description said it came with floor mats, but they weren't there after I bought it... however I can NOT ignore the fact that they gave me a carafe report stating that this vehicle was inspected and passed. This has been the worst sales experience I have ever experienced. "Customer for life" PFT!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mila Douas, we are disappointed to see your low star rating. I believe the situation was handled to your satisfaction.

  • 5.0 out of 5
    February 25, 2019

    Have been looking for a specific Nissan for my needs. Took my Altima in for repair and spoke with a salesman (Anton Thomas). Had no idea this dealership... would have what I was looking for but they did. Thanks Anton for your help!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Ann W., thank you for taking the time to leave a review for us at NISSAN OF ELIZABETH CITY. We're happy we could meet your expectations! Tracie Le...e Gilmartin Owner Loyalty Manager Nissan of Elizabeth City (252) 338-5161 Ext. 160

  • 5.0 out of 5
    February 22, 2019

    Excellent experience. Anthony was great who sold me the vehicle. I felt they were very transparent about everything. The two Brian's were very helpful... and explained things very simply.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Rn, thank you so much for your positive comments about NISSAN OF ELIZABETH CITY! We appreciate your positive review about your recent experience wi...th us! Tracie Lee Gilmartin Owner Loyalty Manager Nissan of Elizabeth City (252) 338-5161 Ext. 160

  • 5.0 out of 5
    May 2, 2018

    Purchased a Nissan Armada Platinum today from Elizabeth City Nissan. This is my 2nd purchase from Nissan if Elizabeth City in the past 3 months. Mike Harrell... was the sales associate and a complete professional. No pressure, very knowledgeable, great follo up and follow through. Remarkable experience both times. He even took the time to introduce me to the service department and clearly defined what I could expect going forward. Highly recommend.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 1, 2018

    I had a very good buying experience with the new Nissan of Elizabeth City. When I searched online for a Nissan Sentra I received a call and an email in... less than twenty-four hours. I went down to the dealership to do a credit check and by the end of the night I had a brand new car! The staff was very friendly and gave me a good deal.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 29, 2017

    I visited Nissan of Elizabeth City just to price a car and see what I needed to take the next step and too my surprise I left with a new car! The service... was amazing, so were the people. They're definently the place to go when shopping for a vehicle. Corey Wilkins definently came through for me. I couldn't thank him enough!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 24, 2017

    My family has bought several Nissans. Mike has always been our salesman and the experiences have never been anything less than great. This time was no... different. The sales manager was very friendly and easy to work with as well.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 20, 2017

    Michael in sales and Brian the sales manager were exceptional! They were very patient and thorough and made what is typically a stressful process extremely... easy. I have been driving for almost 35 years and this was by far the best car buying experience I have ever had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 20, 2017

    I hate buying cars. It's always a hassle. That is, it has always been a pain, until we did business with Elizabeth City Nissan. We felt fairly treated,... got a great deal, and they did everything hey could to make our buying experience a pleasure. What a difference!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 15, 2017

    Three weeks. I waited three weeks to get my car. And it was well worth it. After agreeing to purchase a car from another dealer, I stumbled across this... dealership that had the same vehicle for a lot cheaper. Unfortunately I couldn't get it but Big Joe took very good care of me. He had the dealership hand select my new Pathfinder and deliver it to me and in the mean time put me in a awesome Star Wars edition rogue one. In that time dealerships were throwing me crazy deals that I would've been foolish to say no to. This went on for about three weeks and every time I went to return the car Big Joe restored my faith and it eventually paid off. He OBLITERATED the competition and buried them where they belong and got me a SWEEEEET deal on a 2016 Pathfinder. No way would I have thought it would have been possible but my patience paid off and Big Joe made it work. If you're looking for a vehicle go see Joe. (3 stars for buying process because it took 3 weeks but Pathfinders are really popular so I understood)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
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