Reviews
Write a reviewI love this lot!
I've gotten a few vehicles from this lot over the years and my expirence has always been amazing! They have a low/no pressure sales style that I love. They didn't hound me or follow me around but were very helpful when I did want assistance. My van was a great buy and they've helped me in so many ways! I appreciated all the extra work they put in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT PLACE TO BUY A CAR
I live .out of state . In Wyoming bought a car sight unseen !A couple of things were missing radio nobs and hatch lifts were bad . Andy ordered them and sent them to me. Denise was really helpful. thanks again to Andy and Denise !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
You are very welcome. Thank you again for doing business with us. Let us know if you need anything else.
out of state buyer
I llive out of state . I bought a car based on the description. I had andy ship the car to me. A couple of the nobs were missing on the radio and the rear hatch lift struts were no good .I told andy about the problem and he ordered the parts and sent them to me no charge.Denise works in the office she is so nice and helpful good folks to buy a car from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a pleasure working with you Marc. We hope to do business again. Stop by if you are ever in the area.
Great Buying Experience
Started our search in Sacramento, thought bigger city better selection, not the case. Decided to look locally and that is was brought my son and I to Northstate Auto Brokers. Our first time on the lot we met Andy and we had a moderate interest in a car they had on the lot, he gave us his card and was not pushy at all. We ended up looking around at other options (of course) and found our way back to purchase the Mazda we saw on the lot a week earlier. We had a no haggle price decision (thanks Steve), car was detailed and we drove home that day with the vehicle. There were a couple of follow up items that Andy completed fairly and timely, this spoke highly to me. This truly was a great car shopping and buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy you enjoyed doing business with us. Welcome to the Northstate family! We hope you love your Mazda 3!
DEALER EXPERIENCE
RECEIVED CALL BACK PROMPTLY, WAS VERY HELPFUL, DID NOT BUY CAR AT THIS TIME. BUT MAYBE NEXT TIME I AM IN THE MARKET I WILL PURCHASE A CAR OR TRUCK FROM THIS WEBSITE
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are here to help even if you do not purchase from us. We strive to uphold a great relationship with any potential customer. Thank you
Perfect car buying experience!
I was looking for a specific vehicle, and Northstate had one in their inventory.That vehicle, as advertised, was immaculate. Andy, Steve, and Denise were awesome to work with, and Andy put in a new battery for the vehicle after he took it home the night before we came to look at it. It didn't have to be replaced, but he did it, anyway, since he knew it had been in the vehicle from some time. He found a couple of other items to include as part of the purchase, which he didn't have to do. We love the SUV we purchased (at a great price, by the way), and he's anwered several questions to help me understand the ins and outs of the SUV and invited me to continue to do so. Do yourself a favor and take a look here at least as one of your options if you're in the northern California area. I live in the Sacramento area, and it was well worth the drive and effort. I'll look there the next time I need a car or SUV.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy to have made your experience enjoyable. It was a pleasure to meet the two of you . We hope the your purchase treats you well and we can't wait to help you the next time you are in the market.
Three for me!
I came to Northstate to buy myself a car, and ended up buying one for each of my daughters. They had a great selection and we all found what we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a pleasure to help you and your daughters find their vehicles. We hope to do business in the future. It was nice to meet you and your family.
Look no further!
Very patient, friendly and knowledgeable people. I searched from Redding to Sacramento for a clean, and reliable SUV. When I came to Northstate, they helped me find the perfect SUV for me. I wish I would have started looking with them first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We offer local trade-in vehicles and are pleased when our inventory allows us to add another person to the Northstate family. We realize most people don't like high pressure sales staff. We are here to help you with questions or find a vehicle to suit your needs/wants.
Best Deals, Great vehicles, Friendly staff!!
I have purchased 3 vehicles from Northstate over the years, and i refuse to buy anywhere else. They are very low pressure and they have had the vehicle i was looking for every time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We enjoy working with you. It's always a pleasure.