Reviews
I bought my car from here, only once has anybody eles
I bought my car from here, only once has anybody eles touched it. Not again if my choice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!
Nice group of people.
Nice group of people. Fast and friendly service. you will not be disappointed. Ask for Jackie…she will take good care of you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your acknowledgment of Jackie’s professionalism and dedication! It will be our pleasure to assist you again with any automotive services you may have in the future.
Zach was outstanding to work with.
Zach was outstanding to work with. I appreciate the rebuilt transmission, though it took from April to now to convince you to do the right thing. The truck sitting at the dealer for 37 days is completely excessive. Thanks Zach
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Really polite and very helpful.
Really polite and very helpful. The oil change was very quick as well. Far better than other oil change businesses I’ve been using
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Maxwell Ford! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!
I had an appointment with Eddie Sifuentes.
I had an appointment with Eddie Sifuentes. Eddie was very pleasant. Eddie was aware of what I was looking to purchase. He showed me my options and discussed the differences. We narrowed it down to 2 choices. We went on test drive and I fell in love with my vehicle. I met with finance and I explained what I wanted. The finance officer presented all the options with great knowledge of the product for what I was looking for. The whole process was pleasant and did not have me there all day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
David in parts was outstanding with the purchase of a
David in parts was outstanding with the purchase of a replacement battery for our Bronco Sport. He saved our trip! Thanks for helping out a fellow Ford parts person.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience, and it's wonderful to know that David provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Eddie Sifuentes Helped me in the best way possible.
Eddie Sifuentes Helped me in the best way possible. He understood my situation and what I was working with and made the impossible possible. Definitely would recommend getting with him to get your dream car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad we could help!
I had worked with Eddie, he has a perfect knowledge about
I had worked with Eddie, he has a perfect knowledge about the Products and he is very helpful and responsive to all the questions i had. The financing on the other hand was kind of experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled that Eddie provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Walter Ortiz is an excellent service advisor.
Walter Ortiz is an excellent service advisor. Prompt response to questions. John Sullivan gave good support
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We are thrilled to have provided you with excellent customer service and are particularly delighted that both Walter and John were able to provide excellent service. We strive to provide excellent customer service so that you can have a great experience every time!
Great service visit!
I was expecting the worst, but got the best. The service was great! I enjoyed some free espresso as I waited. The service advisor handled everything with ease and was very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the Five Star review and for choosing Maxwell Ford. We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We appreciate your business and look forward to the pleasure of serving you again.