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Maxwell Ford

(3,219 reviews)
Visit Maxwell Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:30am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (888) 443-6925 (888) 443-6925
Used (877) 289-1804 (877) 289-1804
Service (888) 838-2983 (888) 838-2983

Reviews

(3,219 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maxwell Ford from DealerRater.

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Easy to find something

Carlos was good with all of his follow-up and I know if I have any questions in the future, he's happy to help me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great vehicle and service for a great price

We had an excellent experience at Maxwell Ford. The whole process took about 2 hours and we are extremely satisfied. We went in with a pre-approved loan but they found us a better rate. Really satisfied with sales, finance and service staff. David Castillo and Bob Chapman did a great job! Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Vehicle I wanted

Alex Smotherman, my sales rep, went to great lengths to locate the exact vehicle I wanted at a price I was willing to pay. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

5000 mile maintenance

Great experience from dropping off to checking in to waiting to finish. Great explanation of service done. Nice car wash! Friendly people . I'll recommend and bring my other vehicle here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought a brand new 2017 mustang

I bought a brand new 2017 mustang and Jeff lynch did an awesome job for me!!! He went over everything in the car very detailed and even delivered my new car to my workplace.i will recommend him to all my family and friends!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service from Miguel Ochoa

I went back to refer a friend because Mr. Ochoa actually sent me a hand written letter and called a few times to check up on us. Everyone I've sent him has had a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your visit, Maria! We are happy to hear that we were able to provide you with a great buying experience with the help of Mr.Ochoa. We thank you for your business and look forward to your next visit!

Nice, Professional and Fast

Hesitant to write a review because they are already very busy, but regardless of how fast they grow they seem to continue to add good people and provide great service. Wish all service providers were as good!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Go see Jose Ochoa III

All good definitely reccomend Jose Ochoa, helps out friends and family! 10/10 Come get your vehicles from him. He knows what he's doing to help people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Finally getting back into my truck

As I walked up to your dealership I entered the building and was greeted by Carlos Guzman He was very polite and not pushy at all He asked me what I was looking for and I told him what I had seen on the internet and gave him the vin number and he went and got the truck for me to see .. He offered me to drive the truck and we went on a test drive and came back to work on the numbers.. For me it was a Great experience and I would Greatly recommend Carlos to anyone wanting to buy a vehicle from your dealership Thanks for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great people

People were knowledable polite courteous and effective. The had quick access to my records. Verified who I am and addressed me as a special customer. Chit chadded with service manager sales personnel and all in all felt comfortable at the service center

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.