Reviews
Great service at South Austin AutoNation Toyota.
Great service at South Austin AutoNation Toyota. Would highly recommend them to all my friends!!
Great service at South Austin AutoNation Toyota.
Great service at South Austin AutoNation Toyota. Would highly recommend them to all my friends!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I recently bought a new Toyota RAV4 XLE, and I want to
I recently bought a new Toyota RAV4 XLE, and I want to thank Rito for making the whole experience easy and stress-free, even when things were a bit uncertain on my end. Rito was very patient, calm, and understanding throughout the whole process. He always took the time to answer my questions and made sure I was comfortable with every step. I really appreciate his support and positive attitude. Thanks to Rito, Darren, and Abbie, Melissa I now have a car I’m happy with. I highly recommend working with Rito for your next car purchase and Autonation to anyone looking to buy a car.
I recently bought a new Toyota RAV4 XLE, and I want to
I recently bought a new Toyota RAV4 XLE, and I want to thank Rito for making the whole experience easy and stress-free, even when things were a bit uncertain on my end. Rito was very patient, calm, and understanding throughout the whole process. He always took the time to answer my questions and made sure I was comfortable with every step. I really appreciate his support and positive attitude. Thanks to Rito, Darren, and Abbie, Melissa I now have a car I’m happy with. I highly recommend working with Rito for your next car purchase and Autonation to anyone looking to buy a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex Lomelí and David Vásquez were very helpful, patient
Alex Lomelí and David Vásquez were very helpful, patient and friendly. We are very pleased with the car purchase. I Love Austin AutoNation Toyota South.
Alex Lomelí and David Vásquez were very helpful, patient
Alex Lomelí and David Vásquez were very helpful, patient and friendly. We are very pleased with the car purchase. I Love Austin AutoNation Toyota South.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
Great experience! Highly recommend Sammy Rocha pays attention to detail and is always following up.
Great experience!
Great experience! Highly recommend Sammy Rocha pays attention to detail and is always following up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Erick, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Samuel Rocha helped us…very knowledgeable and helpful.
Samuel Rocha helped us…very knowledgeable and helpful. Definitely would highly recommend him and use him in the future.
Samuel Rocha helped us…very knowledgeable and helpful.
Samuel Rocha helped us…very knowledgeable and helpful. Definitely would highly recommend him and use him in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Sue, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Thanks for the recommendation, and have an amazing day!
We've had two great experiences here at AutoNation Toyota
We've had two great experiences here at AutoNation Toyota in South Austin. Today Debbie was nice and very informative as we purchased a car.
We've had two great experiences here at AutoNation Toyota
We've had two great experiences here at AutoNation Toyota in South Austin. Today Debbie was nice and very informative as we purchased a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.
Went in knowing my monthly price and walked out $100
Went in knowing my monthly price and walked out $100 more. With no consideration of my request.
Went in knowing my monthly price and walked out $100
Went in knowing my monthly price and walked out $100 more. With no consideration of my request.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (512) 518-6900 at your earliest convenience to discuss how we can turn this experience into a positive one.
Sales person and financial person were great!
Sales person and financial person were great!! Fernando was my sales person!!! I would recommend this dealership to anyone!!!
Sales person and financial person were great!
Sales person and financial person were great!! Fernando was my sales person!!! I would recommend this dealership to anyone!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Janet, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Arrived at 6:45 for my 7am appointment.
Arrived at 6:45 for my 7am appointment. What was needed was to inspect rear driver side tire that was losing air and had visible tears. Asked how long this would take to evaluate and address and was told 3 hours (seemed really long to me st the time considering it was evaluate, ask for approval to replace based on tire warranty i spent $800 on, smd replace it.). I received zero unsolicited updates, had to ask 4 separate times for updates. I left the dealership with the one replaced tire at 11:50, FIVE HOURS LATER. Pitiful temporary guest lounge to spend my five hours in. Used to the Sterling McCall dealership in sugar land where everything is first class. My engine mow needs to be replaced because of a recall so will bring back ONE more time here and give benefit of the doubt snd hope this was a one off experience but if not, will drive gladly south to San Marcos or north to the North Austin dealership for service smd to purchase my wife?s highlander which we looked at here but after my experience yesterday, will NOT be buying or trading in at this dealership. Service matters above all else, even price. Do better autonation.
Arrived at 6:45 for my 7am appointment.
Arrived at 6:45 for my 7am appointment. What was needed was to inspect rear driver side tire that was losing air and had visible tears. Asked how long this would take to evaluate and address and was told 3 hours (seemed really long to me st the time considering it was evaluate, ask for approval to replace based on tire warranty i spent $800 on, smd replace it.). I received zero unsolicited updates, had to ask 4 separate times for updates. I left the dealership with the one replaced tire at 11:50, FIVE HOURS LATER. Pitiful temporary guest lounge to spend my five hours in. Used to the Sterling McCall dealership in sugar land where everything is first class. My engine mow needs to be replaced because of a recall so will bring back ONE more time here and give benefit of the doubt snd hope this was a one off experience but if not, will drive gladly south to San Marcos or north to the North Austin dealership for service smd to purchase my wife?s highlander which we looked at here but after my experience yesterday, will NOT be buying or trading in at this dealership. Service matters above all else, even price. Do better autonation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Alex, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 518-6900 to discuss what we can do to help.
We were treating with great customer service.
We were treating with great customer service. It was a very good experience. No hassles. The whole buying experience and proces was top notch and better than expected.
We were treating with great customer service.
We were treating with great customer service. It was a very good experience. No hassles. The whole buying experience and proces was top notch and better than expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ricardo, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!