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First Texas Honda

(3,031 reviews)
Visit First Texas Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (512) 768-0682 (512) 768-0682
Used (512) 616-6757 (512) 616-6757
Service (512) 616-8511 (512) 616-8511

Inventory

See all 568 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2024.
ATTENTION AUSTIN CAR SHOPPERS: First Texas Honda has over 1000 new Hondas and used cars available for purchase. Our Low Pricing is Hassle-Free; Our Sales Staff is Commission-Free; We're Locally Owned and Active in our Community!

We are also proud to announce that Continental Automotive Group has been voted a top workplace in Austin in the large business category (600+ employees)! Our dedication to our employees and in return to our customers shows in everything we do.
"Austin's Hassle-Free Honda Dealer. Where We Put You First."

Service center

Phone number (512) 616-8511

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–7:00pm
Sunday
Closed

Meet our employees

Justin Boddeker headshot
Justin Boddeker
Sales Consultant
Mike Broderick headshot
Mike Broderick
Sales Consultant
Brandon Bromley headshot
Brandon Bromley
Sales Consultant
Christopher Brooks headshot
Christopher Brooks
Sales Consultant
William Brown III headshot
William Brown III
Express Service Advisor
(0 reviews)
Aidan Carlson headshot
Aidan Carlson
Assistant Service Manager
(0 reviews)
Ryan Cartisser headshot
Ryan Cartisser
Service Advisor
(0 reviews)
Carlos Contreras headshot
Carlos Contreras
Design Center Consultant
Ani De Andrade headshot
Ani De Andrade
Sales Consultant
Steven Deckert headshot
Steven Deckert
Service Advisor
(0 reviews)
Evan Donnellan headshot
Evan Donnellan
Express Service Advisor
(0 reviews)
Aaron Garcia headshot
Aaron Garcia
Sales Consultant
Fernando Garcia headshot
Fernando Garcia
Sales Consultant
Cory Garrard headshot
Cory Garrard
Sales Consultant
Buster Gibson headshot
Buster Gibson
Sales Consultant
Brittany Given headshot
Brittany Given
Sales Manager
Marcos Guardado headshot
Marcos Guardado
Finance Manager
Kenneth Hall headshot
Kenneth Hall
Sales Consultant
Mikey Hausen headshot
Mikey Hausen
Express Service Advisor
(0 reviews)
Aaron Hernandez headshot
Aaron Hernandez
Express Service Advisor
(0 reviews)
Saima Hussain headshot
Saima Hussain
Sales Consultant
Manny Jalandoni headshot
Manny Jalandoni
Finance Manager
Jason Kelly headshot
Jason Kelly
Service Manager
Nadeem Khan headshot
Nadeem Khan
Sales Consultant
Joseph Lee headshot
Joseph Lee
Sales Consultant
Karl Lewis headshot
Karl Lewis
Sales Consultant
Michael Longoria headshot
Michael Longoria
Service Advisor
(0 reviews)
Matthew Lopez headshot
Matthew Lopez
Sales Consultant
Brandon Lukenbill headshot
Brandon Lukenbill
Sales Consultant
Atif Malik headshot
Atif Malik
Finance Manager
Nick Masch headshot
Nick Masch
Express Service Advisor
(0 reviews)
Toni McCombie headshot
Toni McCombie
Sales Consultant
Tanner Mee headshot
Tanner Mee
Sales Consultant
Maxwell Miller headshot
Maxwell Miller
Sales Consultant
Sammy Mills headshot
Sammy Mills
Parts Specialist
Maris Mullens headshot
Maris Mullens
Sales Consultant
Sarah Neil headshot
Sarah Neil
Barista
George Oresco headshot
George Oresco
Express Service Advisor
(0 reviews)
Dylan Paddison headshot
Dylan Paddison
Express Service Advisor
Dylan Payne headshot
Dylan Payne
Service Advisor
Tyler Pelham headshot
Tyler Pelham
Sales Manager
Damond Portillo headshot
Damond Portillo
Sales Consultant
Chad Powers headshot
Chad Powers
Express Service Advisor
(0 reviews)
Cameron Price headshot
Cameron Price
Express Service Advisor
(0 reviews)
Anthony Raglin headshot
Anthony Raglin
Sales Consultant
Christopher Ray headshot
Christopher Ray
Finance Manager
Alvin Reed headshot
Alvin Reed
Sales Manager
Jaime Reyes headshot
Jaime Reyes
Sales Consultant
Mike Rivera headshot
Mike Rivera
Sales Consultant
Leo Rodriguez headshot
Leo Rodriguez
Sales Manager
(0 reviews)
Lindsay Rohler headshot
Lindsay Rohler
Service Director
Kimberly Saglam headshot
Kimberly Saglam
Sales Consultant
Abe Schilling headshot
Abe Schilling
Sales Manager
Alberto Sosa headshot
Alberto Sosa
Sales Consultant
Pito Sosa headshot
Pito Sosa
Sales Consultant
(0 reviews)
Holden Stedman headshot
Holden Stedman
Express Service Advisor
JT Stiedle headshot
JT Stiedle
Express Service Advisor
Melissa Valencia headshot
Melissa Valencia
Sales Consultant
Megan Volkerding headshot
Megan Volkerding
Finance Manager
Ty Winn headshot
Ty Winn
Service Advisor

Reviews

(3,031 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First Texas Honda from DealerRater.

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Got my Honda CRV serviced as usual.

Got my Honda CRV serviced as usual. Same great service and quality workmanship done as always. Chad is a great service manager. Always putting the customer first. Very informative through the entire process. Awesome place to go and get great work done on your car.

Got my Honda CRV serviced as usual.

Got my Honda CRV serviced as usual. Same great service and quality workmanship done as always. Chad is a great service manager. Always putting the customer first. Very informative through the entire process. Awesome place to go and get great work done on your car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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My name is Brandalyn Gill and I am not afraid to put my

My name is Brandalyn Gill and I am not afraid to put my name out there for this dealership. I hate this place and I don't hate anything. These are some of the most scandalous and overtly racist people I have ever dealt with in my life. I took a review down from before because I "forgave" them for their xxxxery, games, and craziness from last year when they PLAYED me over my bluetooth doing its own thing in my car and my charger dying on the way home from a long drive from work because the car was not charging my car. It was DRAINING it. The sales rep you have may not even be there by the time you need any help so they can ignore your texts and phone calls, because this place flips employees like pancakes on a Saturday morning. I had to report them to the DMV to get help from top salespeople who lied to me and made me have to go to the dealership WITH MY WHOLE FAMILY ON A SATURDAY AS A SELF-EMPLOYED WOMAN HELPING TO RAISE TWO KIDS OF AN INCARCERATED MOTHER AND FIGHTING FOR HER OWN DAUGHTER BACK. These people are passive aggressive and will lock you into the WORST DEAL without even going over it with you. I have a RAGGEDY xxx 2013 HONDA ACCORD that is IMMOBILE in my xxxx drive way because these people told me to contact the warranty in order to get help with my MANUAL KEY not unlocking the door. My credit has been tarnished because I was paying on a car that I cannot drive and have other bills to afford an EIGHT THOUSAND DOLLAR LAWYER to fight for my own kid who has been kidnapped. PAY ATTENTION TO THE PICTURES OF THESE "SO CALLED HAPPY CUSTOMERS" ON THESE REVIEWS - notice NONE OF THEM ARE BLACK ! these xxxxxxxx trapped me into a deal of $17,000 for the ride and $15, 000 in finance charges - got me from behind and called it a lolly pop stick with sprinkles, bro ! DO NOT GO HERE - STANDARD RACIST PASSIVE AGGRESSIVE UPETY DEALERSHIP !

My name is Brandalyn Gill and I am not afraid to put my

My name is Brandalyn Gill and I am not afraid to put my name out there for this dealership. I hate this place and I don't hate anything. These are some of the most scandalous and overtly racist people I have ever dealt with in my life. I took a review down from before because I "forgave" them for their xxxxery, games, and craziness from last year when they PLAYED me over my bluetooth doing its own thing in my car and my charger dying on the way home from a long drive from work because the car was not charging my car. It was DRAINING it. The sales rep you have may not even be there by the time you need any help so they can ignore your texts and phone calls, because this place flips employees like pancakes on a Saturday morning. I had to report them to the DMV to get help from top salespeople who lied to me and made me have to go to the dealership WITH MY WHOLE FAMILY ON A SATURDAY AS A SELF-EMPLOYED WOMAN HELPING TO RAISE TWO KIDS OF AN INCARCERATED MOTHER AND FIGHTING FOR HER OWN DAUGHTER BACK. These people are passive aggressive and will lock you into the WORST DEAL without even going over it with you. I have a RAGGEDY xxx 2013 HONDA ACCORD that is IMMOBILE in my xxxx drive way because these people told me to contact the warranty in order to get help with my MANUAL KEY not unlocking the door. My credit has been tarnished because I was paying on a car that I cannot drive and have other bills to afford an EIGHT THOUSAND DOLLAR LAWYER to fight for my own kid who has been kidnapped. PAY ATTENTION TO THE PICTURES OF THESE "SO CALLED HAPPY CUSTOMERS" ON THESE REVIEWS - notice NONE OF THEM ARE BLACK ! these xxxxxxxx trapped me into a deal of $17,000 for the ride and $15, 000 in finance charges - got me from behind and called it a lolly pop stick with sprinkles, bro ! DO NOT GO HERE - STANDARD RACIST PASSIVE AGGRESSIVE UPETY DEALERSHIP !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
0 people out of 0 found this review helpful.
Dealer response

Brandalyn, thank you for taking the time to share your feedback. I’m sorry to hear that you’re feeling this way, as this is not the type of experience we want anyone to have at our dealership. I appreciated the opportunity to speak with you directly on 6/18 and go over the concerns you mentioned. During our call, we walked through the key fob and Bluetooth questions, and I offered to help schedule an appointment so we could look into things further. We also discussed your payment concerns, and while I did my best to offer guidance, these matters are ultimately outside the scope of what First Texas Honda is able to manage or resolve. At the time, it felt like we had a respectful conversation and reached a mutual understanding. That said, I am surprised to see this updated review, especially since some of the more serious claims you've mentioned here were not brought up in our discussion. If anything still feels unresolved or you’d like to continue the conversation, my direct line remains open to you. Thank you again and have a great day. - Leo Rodriguez, Sales Manager

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Dealership is pleasant to work with.

Dealership is pleasant to work with. They take time with you and make sure you get the right vehicle for your needs / pricing.

Dealership is pleasant to work with.

Dealership is pleasant to work with. They take time with you and make sure you get the right vehicle for your needs / pricing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thanks so much for the kind words! We’re happy to hear you felt well taken care of and found the right vehicle for you. Congratulations and happy cruising! :) - The Team at First Texas Honda

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Complete inspection showing video of what was needed and

Complete inspection showing video of what was needed and where. Excellent customer service by Vince

Complete inspection showing video of what was needed and

Complete inspection showing video of what was needed and where. Excellent customer service by Vince

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lindaanntx, thank you for stopping in to see us! We appreciate you sharing this positive feedback with us. Please let us know if there is anything we may assist with moving forward! :) - The Team at First Texas Honda

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Exceptional service.

Exceptional service. They even replaced fob batteries and washed my car. Timing for work was as expected, ok.

Exceptional service.

Exceptional service. They even replaced fob batteries and washed my car. Timing for work was as expected, ok.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nancy, thank you for the kind sentiments! It was our pleasure to assist with your vehicle's servicing needs. Please let us know if there is anything you need from us in the future! :) - The Team at First Texas Honda

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Always get good service on my 22-year old Honda.

Always get good service on my 22-year old Honda. Thanks for keeping my car running this long. Penny

Always get good service on my 22-year old Honda.

Always get good service on my 22-year old Honda. Thanks for keeping my car running this long. Penny

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much, Penny! It’s awesome to hear your 22-year-old Honda is still going strong, and we’re glad to help keep it that way. We appreciate you trusting us with your car all these years! :) - The Team at First Texas Honda

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Just want to give a shoutout to the service team at First

Just want to give a shoutout to the service team at First Texas. Everyone was super friendly and easy to work with. They explained everything clearly- got my car in and out quickly. Big thanks to Hunter Spruill, for making the process smooth! Definitely coming back!

Just want to give a shoutout to the service team at First

Just want to give a shoutout to the service team at First Texas. Everyone was super friendly and easy to work with. They explained everything clearly- got my car in and out quickly. Big thanks to Hunter Spruill, for making the process smooth! Definitely coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jennifer, thank you for being our guest! We appreciate your kind words and are thrilled to know that Hunter delivered a world-class experience. We look forward to seeing you again next time! :) - The Team at First Texas Honda

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Aiden saved me as a service customer.

Aiden saved me as a service customer. I have had several instances in the last couple of years where an appointment was made and I seemed to wait a long time after arrival. Today the service advisor was no longer with the company and Aiden came over, defused the situation and shepherded my service quickly through to completion. I appreciated his extra efforts.

Aiden saved me as a service customer.

Aiden saved me as a service customer. I have had several instances in the last couple of years where an appointment was made and I seemed to wait a long time after arrival. Today the service advisor was no longer with the company and Aiden came over, defused the situation and shepherded my service quickly through to completion. I appreciated his extra efforts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Patty Sue, thank you for sharing this feedback with us! We're beaming with joy to see that Aidan delivered a stellar experience to you. Please let us know if there is anything we may assist you with in the future! :) - The Team at First Texas Honda

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We brought our 2022 Civic in for a mandatory recall.

We brought our 2022 Civic in for a mandatory recall. We booked the appointment on April 1 for May 27, and were promised recall work would be done the same day. Brought the car in the morning of May 27, waited all day, then received a call at 4:30 saying they didn't have the part for recall so car would be kept overnight. Crazy we had booked an appt 8 weeks out, First Texas Honda knew the VIN and recall service needed, but then didn't have the required part for their own recall. To add insult to injury, we needed a spare key and they charged over $400 - $237 for the key, $110 labor to cut the key, $23 "misc charges", and $18 "misc shop charges". Highway robbery for minimal labor plus $40 just tacked on as misc just because they can. Needless to say we won't be back.

We brought our 2022 Civic in for a mandatory recall.

We brought our 2022 Civic in for a mandatory recall. We booked the appointment on April 1 for May 27, and were promised recall work would be done the same day. Brought the car in the morning of May 27, waited all day, then received a call at 4:30 saying they didn't have the part for recall so car would be kept overnight. Crazy we had booked an appt 8 weeks out, First Texas Honda knew the VIN and recall service needed, but then didn't have the required part for their own recall. To add insult to injury, we needed a spare key and they charged over $400 - $237 for the key, $110 labor to cut the key, $23 "misc charges", and $18 "misc shop charges". Highway robbery for minimal labor plus $40 just tacked on as misc just because they can. Needless to say we won't be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jaime, thank you for taking the time to share your review. Providing a stellar experience to every guest is our top priority, and I’m sorry to hear we fell short in your case. Please know that your concerns have been heard, and I’ve addressed this with our team to ensure we’re meeting expectations and delivering on our commitments. I’d appreciate the opportunity to make things right and will be reaching out to you directly about this situation. Thank you again and I look forward to speaking with you soon. - Lindsay Rohler, Service Director

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Jesse was very prompt, friendly and professional.

Jesse was very prompt, friendly and professional. He made my service experience run very smoothly!

Jesse was very prompt, friendly and professional.

Jesse was very prompt, friendly and professional. He made my service experience run very smoothly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, thank you for taking the time to share this kindhearted feedback for Jesse! We will be sure to relay this to him. If there is anything you need from us in the future, we're only a phone call away! :) - The Team at First Texas Honda

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