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Extreme Autoplex LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (134 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Extreme Autoplex LLC from DealerRater.

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Just wanted to let you know that our Autoplex associate, Chris, was a fantastic representative for the company and our process. His total hands-on approach to the sale of the car was superb. We highly recommend him to everyone !!! Gayle and Jay Spurr, McAllen, TX

Just wanted to let you know that our Autoplex associate, Chris, was a fantastic representative for the company and our process. His total hands-on approach to the sale of the car was superb. We highly recommend him to everyone !!! Gayle and Jay Spurr, McAllen, TX

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I bought a used Mercedes for the dealership. Great service by Chris Dea. He followed up, also outside of normal business hours. As I was exporting the car to Europe, they also set up trucking to port and delivered on everything promised. Very good service by all involved.

I bought a used Mercedes for the dealership. Great service by Chris Dea. He followed up, also outside of normal business hours. As I was exporting the car to Europe, they also set up trucking to port and delivered on everything promised. Very good service by all involved.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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BEWARE I bought a 2015 Corvette from Extreme Autoplex based on the Carfax report and the inspection they provided. Within six months of ownership, I was forced to replace the brakes and battery, deal with electrical problems, and now I am facing a rear axle failure. The axle failure was terrifying. It happened on the highway and I almost lost my life. I had to call firefighters for help. The next day I contacted the dealership asking for reasonable financial assistance toward the repair. The response from the owner was cold and dismissive. He told me he did not care about my personal problems and that they would not help. If you are considering buying here, look elsewhere. My experience was expensive, stressful, and unsafe. I would not recommend this dealership to anyone.

BEWARE I bought a 2015 Corvette from Extreme Autoplex based on the Carfax report and the inspection they provided. Within six months of ownership, I was forced to replace the brakes and battery, deal with electrical problems, and now I am facing a rear axle failure. The axle failure was terrifying. It happened on the highway and I almost lost my life. I had to call firefighters for help. The next day I contacted the dealership asking for reasonable financial assistance toward the repair. The response from the owner was cold and dismissive. He told me he did not care about my personal problems and that they would not help. If you are considering buying here, look elsewhere. My experience was expensive, stressful, and unsafe. I would not recommend this dealership to anyone.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They sold a car after I started my purchase. Julio likes to talk over people which is rude and unprofessional. The supervisor called after our conversation to reprimand me for using a single curse word. Moral of the story I started a vehicle process my next step was a scheduled a scheduled time with finance.

They sold a car after I started my purchase. Julio likes to talk over people which is rude and unprofessional. The supervisor called after our conversation to reprimand me for using a single curse word. Moral of the story I started a vehicle process my next step was a scheduled a scheduled time with finance.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dont trust a word from sales people. Sold a lemon with blown shocks, coolant leak, and major accident. Sales person lied about a recent oil change on car sold. Checked oil and it was black and thick. Bad business ethics sold at this location. Highly do not recommend!!!

Dont trust a word from sales people. Sold a lemon with blown shocks, coolant leak, and major accident. Sales person lied about a recent oil change on car sold. Checked oil and it was black and thick. Bad business ethics sold at this location. Highly do not recommend!!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Michelle Li was amazing and helped and answered all my ? Would definitely recommend this dealership.

Michelle Li was amazing and helped and answered all my ? Would definitely recommend this dealership.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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“ Highly Recommend! ” Spencer was great to work with and really went above and beyond to secure my son desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him.

“ Highly Recommend! ” Spencer was great to work with and really went above and beyond to secure my son desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love this place worked with TJ and Malek they are very transparent and walked me through the whole process of purchasing a vehicle from out of state and delivered my car to me as promised all the way to New Jersey!!! will defiantly be back a very nice selection of cars. Thank you guys so much.

Love this place worked with TJ and Malek they are very transparent and walked me through the whole process of purchasing a vehicle from out of state and delivered my car to me as promised all the way to New Jersey!!! will defiantly be back a very nice selection of cars. Thank you guys so much.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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From start to finish, my experience working with Michelle Li at Extreme Autoplex was amazing. From exceptional communication and friendliness, she made everything extremely smooth sailing and stress free! This was a top notch experience, and I would definitely recommend them to everyone I know. Thanks again for the speedy delivery of my new vehicle!

From start to finish, my experience working with Michelle Li at Extreme Autoplex was amazing. From exceptional communication and friendliness, she made everything extremely smooth sailing and stress free! This was a top notch experience, and I would definitely recommend them to everyone I know. Thanks again for the speedy delivery of my new vehicle!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sold vehicle with mechanical problems they were aware of and since I didn’t buy extended warranty with them, wouldn’t do anything about it. They use a shop that does not disclose work that was performed and validated after they sent me invoices not listed on carfax.

Sold vehicle with mechanical problems they were aware of and since I didn’t buy extended warranty with them, wouldn’t do anything about it. They use a shop that does not disclose work that was performed and validated after they sent me invoices not listed on carfax.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
3.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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