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Glendale Nissan

(3.5) 147 reviews

Dealer on Cars.com since April 2001

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 9:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 9:00 PM
Tue 7:00 AM - 9:00 PM
Wed 7:00 AM - 9:00 PM
Thu 7:00 AM - 9:00 PM
Fri 7:00 AM - 9:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

3.5
147 lifetime reviews. Includes reviews of Glendale Nissan from DealerRater.com
  • Great Value; Glendale Nissan
    September 8, 2015

    I have now bought something like 8 or 9 cars on a 2 year cycle from Glendale Nissan. Be it the new car buying process or a normal service visit, I ca...nnot say enough about the quality of everything they do. Not your normal auto dealership, that is for certain. Orlando and George make everything happen when you buy through them, the deal is direct, fast and easy. Nothing hidden, no question unanswered or of a vague nature in response. The service department is always ready to handle routine work or the occasional repair. The same quick, easy way getting things done. Oh, and Nissan ... they make a good automobile!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?

  • Awesome dealership
    January 30, 2018

    I came in to just look around and wasnt expecting to drive off in a new vehicle. Simon made it happen! I recommend to go see him! Great customer servi...ce, gave me all my options and wasnt pushing me into things. Simon went above and beyond to make sure I get the car i wanted!

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • HORRIBLE service & STAFF
    January 25, 2018

    Svc for oil change; Edgar Felipe advised us battery need replacement & will take add'l 15min. He never came back to us after that. 2.5 hours later, w...hen we approached him, he stated he's completing paperworks. While we caught him talking, laughing out loud, doing other things in the midst of this. Does paperwork should take 1.5 hours to complete on a service? If that's the case, the system has to be improve since the service didn't take that long. HORRIBLE experience! They came out with all LAME excuses. Bottom Line, customer waited because they were doing something else other than attending to their duties. I felt like we were pushed over because of our nationality and/or we have a loyalty service through them and discouraging us to use it. Your service was graded poor because of your Service Advisor, Edgar Felipe!!!!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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Service & Repair

Service Reviews

3.5

46 lifetime reviews of the Service Department.
Includes reviews of Glendale Nissan from DealerRater.com

  • HORRIBLE service & STAFF
    January 25, 2018

    Svc for oil change; Edgar Felipe advised us battery need replacement & will take add'l 15min. He never came back to us after that. 2.5 hours later, w...hen we approached him, he stated he's completing paperworks. While we caught him talking, laughing out loud, doing other things in the midst of this. Does paperwork should take 1.5 hours to complete on a service? If that's the case, the system has to be improve since the service didn't take that long. HORRIBLE experience! They came out with all LAME excuses. Bottom Line, customer waited because they were doing something else other than attending to their duties. I felt like we were pushed over because of our nationality and/or we have a loyalty service through them and discouraging us to use it. Your service was graded poor because of your Service Advisor, Edgar Felipe!!!!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

  • Outstanding service department
    April 28, 2017

    Bought a new Nissan Murano Platinium tech. Pkg from another dealer west of Glendale. A short time after, I heard a huge wind noise & when I drove it t...hrough a car wash water would pour in through the back of the sunroof into the catch tray where it meets the panoramic roof. Brought it back in to the dealer & they diagnosed it to be the right rear door gaskets?? I did not want to waste Nissans money & my time so I brought my vehicle to GLendale service dept. I talked to John Petrie ser. Mgr. , he listened, cared & let me take him for a test ride. He then put me in a loaner car & said he needs time to diagnose the vehicle. In the end he personally diagnosed the issue with several test rides masking off the roof to pinpoint the noise & leak, found a defect in the pano roof replaced it under warranty & now it is perfect. John in my opinion is a true professional, no nonsense, get it done type of person & I thank him very much for all the time & effort he put in to correcting the issue. Also hats off to Jim Hutcheson ser. Director to his winning Service Team , where they all work together to get 1st class results. Absolutely outstanding!!!!! Steve A. West Chicago

    Customer Service
    Quality of Repair
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

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Service Pricing

    Detailing

    $139.95 and up*

    Oil, Filter Change

    $26.99 and up*

    Tire Rotation

    $23.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since April 2001

Top Reviewed Employees

LARRY IWICKI

SALESMAN

2 reviews

Keith Narozny

No reviews
Glendale Nissan
484 North Ave Glendale Heights, IL 60139
New (630) 984-6212
Used (630) 984-4940
Service (847) 915-4144
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