Brown Honda

Reviews

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8 lifetime reviews.

  • 1.0 out of 5
    November 26, 2015

    I never was contacted and will not consider them for anything

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 22, 2014

    I can’t praise enough the service department from Southwest Honda and in particular service manager Steve Parrish: He saved our vacation and more. On a... Wednesday in July my wife and I were driving from Plano, TX to Denver, CO to visit our daughter driving our 2003 Honda Odyssey when just before Amarillo our transmission ‘blew up’. We had it towed to Southwest Honda. A new transmission + labor would be about $5900. Originally agreed to it, and we got a nice Honda CRV as loaner car to continue our (3 day) vacation in Denver. But next morning I called Steve Parrish and explained that this was too expensive for us, especially because the car had 161k miles and I was ‘between jobs’. He diligently went looking for a second hand one but only found one with 144k miles. So he suggested to have a company specialized in rebuilding transmissions have our transmission rebuild. That would be less than half the prize. But the car could not be ready before we drove home from Denver to Plano,TX. Without hesitation he offered to keep the loaner car and take it home. Today (3 weeks later) the car was finished by the transmission rebuilding garage and my wife drove this morning to Amarillo to swap the loaner car with our Honda. Steve then took my wife to the garage who rebuilt the transmission. Cost (payable to the transmission workshop): about $2750. Cost charged by Steve Parrish: ZERO, NADA, ZILCH, NOTHING! Even with ALL the effort he did for us and using the loaner car for almost 3 weeks and 1600 miles. AMAZING. Five stars is not enough to express my gratitude. I consider to drive all the way from Plano, TX to Amarillo if we are in the market for a new Honda. Kudos, Steve and Southwest Honda.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • August 14, 2012

    Car service is excellent, been bringing it back since we bought it here

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 22, 2014

    I can’t praise enough the service department from Southwest Honda and in particular service manager Steve Parrish: He saved our vacation and more. On a... Wednesday in July my wife and I were driving from Plano, TX to Denver, CO to visit our daughter driving our 2003 Honda Odyssey when just before Amarillo our transmission ‘blew up’. We had it towed to Southwest Honda. A new transmission + labor would be about $5900. Originally agreed to it, and we got a nice Honda CRV as loaner car to continue our (3 day) vacation in Denver. But next morning I called Steve Parrish and explained that this was too expensive for us, especially because the car had >161k miles and I was ‘between jobs’. He diligently went looking for a second hand one but only found one with 144k miles. So he suggested to have a company specialized in rebuilding transmissions have our transmission rebuild. That would be less than half the prize. But the car could not be ready before we drove home from Denver to Plano,TX. Without hesitation he offered to keep the loaner car and take it home. Today (3 weeks later) the car was finished by the transmission rebuilding garage and my wife drove this morning to Amarillo to swap the loaner car with our Honda. Steve then took my wife to the garage who rebuilt the transmission. Cost (payable to the transmission workshop): about $2750. Cost charged by Steve Parrish: ZERO, NADA, ZILCH, NOTHING! Even with ALL the effort he did for us and using the loaner car for almost 3 weeks and 1600 miles. AMAZING. Five stars is not enough to express my gratitude. I consider to drive all the way from Plano, TX to Amarillo if we are in the market for a new Honda. Kudos, Steve and Southwest Honda.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 19, 2013

    I found a car online on a Friday nite. I sent in an offer that nite. I got a call Sat morn. The person was knowledgeable and willing to deal. We settled... on a good price. I had a car. I went to the dealership the car was already detailed and the paperwork was minimal. I was shown a good time by everyone there.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 15, 2013

    Great salesman!!! Go see Uriel Garcia he help my husband and I we got everything we wanted and it didnt take long I will purchase there again! The service... department is equally amazing! THANKS SOUTHWEST HONDA!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    September 14, 2012

    While shopping for new Hondas my husband and I dealt with 2 particular salesman. They were both very good at answering questions and telling us about all... the incentives Honda had to offer in comparison to others. After purchasing a new Accord I found out we were lied to about some of the "incentives," that they didn't exist, and of course the salesman was no longer working there. Needless to say, Southwest Honda did not back it up. I will get everything in writing next time. Wish I would have bought another Toyota.

    2.0 out of 5
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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    August 14, 2012

    Buying cars have not being this easy before. Service guys are good. Sales person is good. Very efficient. I love this dealership!!!

    4.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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