Frank Brown GMC

4.8
(2,706 reviews)
Visit Frank Brown GMC
Sales hours: 9:00am to 7:00pm
Service hours:
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
New (806) 451-4552 (806) 451-4552
Used (806) 853-9690 (806) 853-9690
Service (806) 853-8876 (806) 853-8876

Inventory

See all 113 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2018.
Frank Brown GMC first opened its doors in Lubbock in May 1970. Since that time we have continuously been among the top dealerships in new and used cars trucks vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
The Smaller Profit Man

Service center

Phone number (806) 853-8876

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 16 employees View less employees

Reviews

4.8
(2,706 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Frank Brown GMC from DealerRater.

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5.0

Dee was awesome. She took her time to help us find what...

Dee was awesome. She took her time to help us find what we needed and was really cool and fun

5.0

Courteous and very helpful in every aspect. They were...

Courteous and very helpful in every aspect. They were willing to deliver my vehicle to my job site

3.0

Was very upset to make a 2 hour long trip to get there...

Was very upset to make a 2 hour long trip to get there and they not have what they needed to service my vehicle properly.

5.0

The nicest dealership and most accommodating with my...

The nicest dealership and most accommodating with my schedule I have ever been to! Definitely recommend to others along with quick service!!

5.0

Issue resolved immediately after I turned the truck in. I...

Issue resolved immediately after I turned the truck in. I was under the impression it would take a couple of hours, but they got it in a fixed in an hour.

5.0

Great experience, was very impressed with the the time...

Great experience, was very impressed with the the time and quality of service. Thank you again .

Dealer response

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

5.0

All staff was very friendly! From the service man,...

All staff was very friendly! From the service man, Paul..the gentleman at the front desk, Terry.. and the gentleman driving the shuttle! Very good experience!

Dealer response

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

5.0

They always take care of what I need. Very friendly. Was...

They always take care of what I need. Very friendly. Was the quickest car sale I've ever done. I'll always return to this dealership.

Dealer response

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

5.0

Wonderful experience yea yea yea yea yea yea yea yea,ok...

Wonderful experience yea yea yea yea yea yea yea yea,ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok

Dealer response

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

5.0

Everyone was polite. Service was fast, sales was easy to...

Everyone was polite. Service was fast, sales was easy to work with, reached a deal quick and were explanatory. Service was fast and fixed on the first time.

Dealer response

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

Read all 2,706 reviews