Frank Brown GMC

4.8
(2,718 reviews)
Visit Frank Brown GMC
Sales hours: 9:00am to 7:00pm
Service hours:
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
New (806) 451-4552 (806) 451-4552
Used (806) 853-9690 (806) 853-9690
Service (806) 853-8876 (806) 853-8876

Inventory

See all 114 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2018.
Frank Brown GMC first opened its doors in Lubbock in May 1970. Since that time we have continuously been among the top dealerships in new and used cars trucks vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
The Smaller Profit Man

Service center

Phone number (806) 853-8876

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 16 employees View less employees

Reviews

4.8
(2,718 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Frank Brown GMC from DealerRater.

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4.0

Friendly , help out with trying to get over thing rolling...

Friendly , help out with trying to get over thing rolling for my husband and i

Dealer response

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

5.0

Good response to things that were wrong with Yukon. Great...

Good response to things that were wrong with Yukon. Great fix,good price. Replaced warranty air bag.great job.

5.0

No problems, oil change done in timely manner, Terry is...

No problems, oil change done in timely manner, Terry is awesome! Thank you everyone at Frank brown service!

Dealer response

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

5.0

Terry was extremely helpful and very sweet taking time...

Terry was extremely helpful and very sweet taking time out of his day to tell me things i didn’t know. He was very kind.

Dealer response

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

5.0

The people at this location are always nice, clearly...

The people at this location are always nice, clearly knowledgeable and super efficient. I never take my car anywhere else.

Dealer response

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

5.0

Great job , thank you for working on my truck it’s...

Great job , thank you for working on my truck it’s driving very well on highway

Dealer response

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

5.0

The staff has always been very nice. They do want I am...

The staff has always been very nice. They do want I am requesting to be done.

Consumer response

I am very pleased with the service department staff.

5.0

Stayed late in order for us to see the vehicle and the...

Stayed late in order for us to see the vehicle and the stayed for us to make a deal!!

Dealer response

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

5.0

I always receive excellent service. Everyone is friendly...

I always receive excellent service. Everyone is friendly and helpful. I am treated with dignity and respect.

Dealer response

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

5.0

Really friendly, made the car buying experience a breeze,...

Really friendly, made the car buying experience a breeze, has an excellent coverage plan for a reasonable price

Dealer response

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

Read all 2,718 reviews