Cars To Go

Terrible dealer! Agreed on a price, then took the car home for the wife to drive. Went back to the dealer and he wanted $1000 more. Avoid these xxxxxxxx!

Cars to go was great. The process was so smooth. Santos was very helpful and I feel confident in my decision to buy from him.

Sold me a car with a bad engine. The engine had issues already when i bought it but didnt find out till 3 months later. It was on the carfax sheet that they didnt show me. Asked for a carfax and they give you a partial report.

We stopped in yesterday as we are in the market for an older suv. I test drove a Traverse I liked and started negotiating. We couldn’t come to an agreement so we went to leave. Another salesman came out to our drivers side window with another offer. We noticed immediately on the printed offer we were named Mr and Mrs xxxxxxx! Nice…. No respect for individuals paying thousands of dollars for substandard vehicles. I will be posting this all over the internet to possibly save other consumers this disrespect!

Came in looking for a rig, Antonio one of the sales person was professional and very helpful. Bought a rig that day with no hassles and walked out with a smile👍I would recommend this lot to anyone. Thanks for all your help 👍

One star is too good for these people. Test drove 2 cars. Maui, the salesman asked me if I could get the second vehicle for the price of the first one, would I buy it I told him yes. When we were doing the paperwork I confided in him that I had a disability and he made me feel as though I could trust him. When I told him I had a trade in and that I wanted $3500 for it, that was going to work out. Little did I know that he then put the price of the car back to the original price. My car was not paid off, so I gave them the money to pay it off. Instead of then giving me the $3500, they subtracting the amount I gave them to pay off my car. So, I ended up paying over retail for the car (because of all their added fees), plus they got my car. When I got home and showed someone the paperwork, they pointed out to me those 2 things. I went back within 48 hours and told them I either wanted the money difference back, or undo the deal and give me my car back. The guy there told me his partner was out of the office for about 45 minutes. He would talk to him and call me back, that "He was on my side". I never heard from them. The next day, the salesman Maui, called to say I had left something in my car, I told him about my having gone back in there the day before and how I felt scammed and he needed to talk to his boss and figure out how they were going to make it right. Never heard back from them either. 2 weeks later my check engine light comes on. These people are crooks, with no conscious. None !!

BUYER BEWARE! SHOPPER BEWARE! LOOKER BEWARE!THIS COULD BE THE WORST EXPERIENCE OF YOUR LIFE! They are your classic b.s. used car salesmen who lie about being honest and ran my credit after VERY CLEAR INSTRUCTIONS NOT TO, then tried to lie and say "oh it was a misunderstanding" Wife and I bought 2 trucks because they made worked with us on one price because they "couldn't on another" but in the end came to an agreement for both. Next day check engine light came on, Chris the owner Neil's son told me bring it back we're on it whatever it is. Seemed simple enough, following day they called said it was a sensor and they fixed it. Spent time and money to go back down and pick it up just to drive about 30-40 miles for the light to come back on again with the SAME CODE- I thought you fixed it! Talked to Chris, yet again, it was Wednesday around 3pm when I dropped it off with comforting lies from Chris that- "they're on it". Didnt hear from them/him till Saturday when I reached out to Chris, to be informed that "our mechanic doesn't work Sat/Sun" like I stated to Chris, why am I calling you to find this out ON SATURDAY. He reached out noonish Monday to let me know he hasn't heard anything from his mechanic. Around 530pm that evening he TEXT me to let me know that-" they are going to have to buy my loan back because the bottom end of the motor is gone". At this point it is beyond belief that they didnt know what was going on with the truck before sale happened and want to unwind the deal on the truck that they were "able to work with me to sweeten the deal for 2 trucks" knowing xxxx well that's not going to bode well with me, then have the his Daddy - Neil take over the unwind. This place is a xxxxxxx dealership that lies and runs your credit even against explicit instructions not to! I will never go near this place and advise all to shop elsewherea! I would never wish this place on ANYONE! If I could give them a worse review I absolutely would- BUYER BEWARE! SHOPPER BEWARE! LOOKER BEWARE!THIS COULD BE THE WORST EXPERIENCE OF YOUR LIFE!

I came here from Salem to look for a car (range rover). I had gone to a different dealer in the area but had stopped here due to the other being crappy. I was tried, upset, and frustrated. One of the lead staff was tiding up another car he stopped what he was doing to take extra care of me and wife. I told him how the day was going and quickly meet all of our needs (sat down got food, water and uses of a nice restroom. After was able to look at every car on the lot ask thousands of questions and a few test dives later to find the right one. I was so happy I had my wife buy one too. They were a big help!!! Thank you John, Mario, Chris and everyone behind the scene.

I went into the dealership on October 1st to look at a low mileage Dodge Caliber they had for sale. They were asking $8995 but that was more than I could spend. I ended up working out a deal with Mario. I came back on tuesday with a cashiers check and bought the Caliber. Overall it was a pretty fast easy proccess.

This dealership doesn't inspect their vehicles before selling them. (Although their saleman stated they did)They sold my husband a truck with an airbag recall that could "result in injury or death", which the Dodge dealership fixed for free obviously. On top of that they sold us an extended warranty that won't cover pre-existing problems with the car. Which happens to be contaminated brake fluid, a bad AC condenser fan and a coolant leak. Yes, my husband should have had it personally inspected, but a TRUSTWORTHY dealership would have a personal mechanic look at each vehicle that comes on their lot (yes, that can get spendy, but when you sell overpriced vehicles, they should do it) and they would also disclose any recalls on their vehicles at the time of purchase. When this was brought up to the manager, he told me that he would have to hire someone to do all of that. Well then do that, so people don't have to leave bad reviews and make potential customers steer clear. Just save yourself a hassle and headache and purchase from an honest dealership that goes above and beyond for their customers.