Lithia Toyota of Abilene

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(380 reviews)
Visit Lithia Toyota of Abilene
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00pm–5:00pm
Sunday Closed Closed
New (325) 863-0094 (325) 863-0094
Used (325) 863-0085 (325) 863-0085
Service (325) 863-0084 (325) 863-0084

Inventory

See all 166 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2012.
Welcome to Lithia Toyota of Abilene! We are committed to providing an excellent sales and service experience to residents of the Abilene area. In addition to a full selection of new Toyota we have a large inventory of quality pre-owned vehicles. Lithia Toyota of Abilene also offers Certified Pre-Owned Toyotas which must pass a rigorous multi-point inspection process.

Our professional and courteous sales staff has many years of experience satisfying our customers' needs. Come visit us today for a test drive or just to check out our huge inventory. We look forward to seeing you!
Toyota's President's Award Winner 11 years running!

Service center

Phone number (325) 863-0084

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00pm–5:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great Experience

My experience buying a new car at Toyota of Abilene was great everyone was very helpful and Danny Barefield was awesome .He was very helpful during the entire process

5.0

Great Experience

My experience buying a new car at Toyota of Abilene was great everyone was very helpful and Danny Barefield was awesome .He was very helpful during the entire process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Lithia Toyota

Mark Dunagan helped us get the exact vehicle we were looking for. It tough to find inventory and at a fair price without any crazy upcharges. Mark made the process smooth and effortless. My wife is very happy with her new, red Highlander.

5.0

Lithia Toyota

Mark Dunagan helped us get the exact vehicle we were looking for. It tough to find inventory and at a fair price without any crazy upcharges. Mark made the process smooth and effortless. My wife is very happy with her new, red Highlander.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Used car purchase

Friendly and willing to help with what you are looking for. They don’t sell you a car they let you buy. The salesman was great with and helped me out with info on the car that I wanted to trade, things that I didn’t know was going on with the car. Thanks.

5.0

Used car purchase

Friendly and willing to help with what you are looking for. They don’t sell you a car they let you buy. The salesman was great with and helped me out with info on the car that I wanted to trade, things that I didn’t know was going on with the car. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

Very unprofessional

We were not treated well, they told us they couldn’t help us even Before they could check out our credit. They had asked us what we thought the car we chose was worth, because the car was obviously wrecked because you can tell where it was painted and it looked like someone keyed the car millions of times. They told us it was in mint condition and never wrecked. They were asking 14,000 and we told them we thought maybe 10,000. They sent their sales guy to tell us we insulted them and he walked to the door and told us to have a good day. Never tried to negotiate or nothing. Mind you, the first sales guy didn’t even treat us as if we were customers, they treated us horrible! They also kept texting us to tell us to get a car there for two weeks and bothering us, so we decided to go and see what we could do but pretty much told us to live with how the car was or go somewhere else. What got me is how they opened the door and told us to go on our way! Honda ended up helping us with a car and we will never recommend this company ever! Don’t know if it’s because we weren’t dressed like we had money but why keep texting someone to go do business with them if they are going to treat us like dirt! I felt horrible and hurt how they treated us, sorry we weren’t dressed right or if we didn’t look how you wanted us to but thanks for throwing us out and not even try to help us!

1.0

Very unprofessional

We were not treated well, they told us they couldn’t help us even Before they could check out our credit. They had asked us what we thought the car we chose was worth, because the car was obviously wrecked because you can tell where it was painted and it looked like someone keyed the car millions of times. They told us it was in mint condition and never wrecked. They were asking 14,000 and we told them we thought maybe 10,000. They sent their sales guy to tell us we insulted them and he walked to the door and told us to have a good day. Never tried to negotiate or nothing. Mind you, the first sales guy didn’t even treat us as if we were customers, they treated us horrible! They also kept texting us to tell us to get a car there for two weeks and bothering us, so we decided to go and see what we could do but pretty much told us to live with how the car was or go somewhere else. What got me is how they opened the door and told us to go on our way! Honda ended up helping us with a car and we will never recommend this company ever! Don’t know if it’s because we weren’t dressed like we had money but why keep texting someone to go do business with them if they are going to treat us like dirt! I felt horrible and hurt how they treated us, sorry we weren’t dressed right or if we didn’t look how you wanted us to but thanks for throwing us out and not even try to help us!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

Refused to make good on a faulty bumper

I purchased a 2019 Toyota Corolla in October 2018. Already the front bumper and grill are falling off. I did not have an accident. There is not a scratch or dent on the car. The used car manager told me that maybe a small child or something around 50 pounds was on the hood and caused the clamps to break. First of all, I do not have little children, nor did I place anything on my hood. My car is kept in the garage. Also, shouldn't a brand new Toyota be able to hold 50 pounds on the hood without breaking? Lithia Toyota refuses to do anything to make this right.

1.0

Refused to make good on a faulty bumper

I purchased a 2019 Toyota Corolla in October 2018. Already the front bumper and grill are falling off. I did not have an accident. There is not a scratch or dent on the car. The used car manager told me that maybe a small child or something around 50 pounds was on the hood and caused the clamps to break. First of all, I do not have little children, nor did I place anything on my hood. My car is kept in the garage. Also, shouldn't a brand new Toyota be able to hold 50 pounds on the hood without breaking? Lithia Toyota refuses to do anything to make this right.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

GREAT EXPERIENCE!!

Mark Dunagan was great to work with throughout our whole purchasing process!! Steve Burgh was great and friendly handling the paperwork! Will definitely recommend them to others!!!

5.0

GREAT EXPERIENCE!!

Mark Dunagan was great to work with throughout our whole purchasing process!! Steve Burgh was great and friendly handling the paperwork! Will definitely recommend them to others!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Go see Lance at Lithia

Lance Dunn went above and beyond to make my deal work, what a great guy to work with. Be sure to look him for your next auto purchase

5.0

Go see Lance at Lithia

Lance Dunn went above and beyond to make my deal work, what a great guy to work with. Be sure to look him for your next auto purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Not happy

Honor customer at all cost. Changed mind after less than 24 hours, they said they would make us happy but no we just had to keep what we bought. They would not give our car back. Buyer beware of this dealership.

1.0

Not happy

Honor customer at all cost. Changed mind after less than 24 hours, they said they would make us happy but no we just had to keep what we bought. They would not give our car back. Buyer beware of this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Awesome

You guys are the best experience ever compared to all the vehicle dealers I have bought from. Our sales man Jimmy was the best. Thank you very much. Our finance guy Steve Burgh which I can’t find his name was awesome.

5.0

Awesome

You guys are the best experience ever compared to all the vehicle dealers I have bought from. Our sales man Jimmy was the best. Thank you very much. Our finance guy Steve Burgh which I can’t find his name was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great experience

Jimmy Tankersley, was honest and worked very hard to get my wife and I a reliable vehicle with a small payment in a short amount of time. We will be doing more business with Jimmy Tankersley and LITHIA TOYOTA OF ABILENE

5.0

Great experience

Jimmy Tankersley, was honest and worked very hard to get my wife and I a reliable vehicle with a small payment in a short amount of time. We will be doing more business with Jimmy Tankersley and LITHIA TOYOTA OF ABILENE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 380 reviews