Skip to main content

Midwest Kia

(891 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award

Meet our employees

Reviews

(891 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Kia from DealerRater.

Want to share your experience with this dealership?

Write a review

Markus Wiseman was a awesome salesman and really worked hard to get me into my dream car my k4..id definitely go back to him when its time to trade in..

Markus Wiseman was a awesome salesman and really worked hard to get me into my dream car my k4..id definitely go back to him when its time to trade in..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great experience! Fast and easy to get vehicle. Sales rep. took the time to explain everything and assisted in vehicle experience.

Great experience! Fast and easy to get vehicle. Sales rep. took the time to explain everything and assisted in vehicle experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

We appreciate the customer service provide by Caden on our last visit. He provided an accurate assessment, expedient repair and value added to an unknown warranty repair. He was communicative and courteous!

We appreciate the customer service provide by Caden on our last visit. He provided an accurate assessment, expedient repair and value added to an unknown warranty repair. He was communicative and courteous!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Manipulates their customers through 2 years of advertising & Harassing phone calls & they clearly don't care about their customers well-beings or their bank accounts.

Manipulates their customers through 2 years of advertising & Harassing phone calls & they clearly don't care about their customers well-beings or their bank accounts.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
0 people out of 0 found this review helpful.
Show full review

They sold my daughter a car with a salvaged title, Unknown to her until she went to trade her car in at another dealership. Midwest Kia West Wichita will do nothing about this, and this will be reported to the appropriate channels until they do, they are knowingly selling cars to people with salvaged titles.

They sold my daughter a car with a salvaged title, Unknown to her until she went to trade her car in at another dealership. Midwest Kia West Wichita will do nothing about this, and this will be reported to the appropriate channels until they do, they are knowingly selling cars to people with salvaged titles.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Chuck Ewing is great service rep. We've been working with Chuck for 8yrs now. Couldn't ask for a service rep like Chuck.

Chuck Ewing is great service rep. We've been working with Chuck for 8yrs now. Couldn't ask for a service rep like Chuck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

This is the worst experience I have ever had to deal with. I took my car in December to get looked at and I did not receive a call back until May after several calls to the service department. Then, they said I needed a new transmission, which did not get done until July. My warranty covered this, so I just paid the deductible. When I met with them in December, May and July, I advised that the car was jerking and dying out. After I picked it up when it was supposedly "fixed," the car was still jerking and dying out only it was worse because now it was shaking on the highway. I was FINALLY able to get an appointment today and now they tell me that my warranty is expired because of my mileage, which is crazy because I never knew about the mileage expiration. However, it shouldn't have even mattered if Kia would have fixed it back in December when I first brought it in and knew what they were doing. And also, I have to pay a diagnostic fee for $169.95 for a something that has been going on and they knew about. I am so frustrated right now and I hope that this review saves people some heartache. DO NOT GO HERE!!!

This is the worst experience I have ever had to deal with. I took my car in December to get looked at and I did not receive a call back until May after several calls to the service department. Then, they said I needed a new transmission, which did not get done until July. My warranty covered this, so I just paid the deductible. When I met with them in December, May and July, I advised that the car was jerking and dying out. After I picked it up when it was supposedly "fixed," the car was still jerking and dying out only it was worse because now it was shaking on the highway. I was FINALLY able to get an appointment today and now they tell me that my warranty is expired because of my mileage, which is crazy because I never knew about the mileage expiration. However, it shouldn't have even mattered if Kia would have fixed it back in December when I first brought it in and knew what they were doing. And also, I have to pay a diagnostic fee for $169.95 for a something that has been going on and they knew about. I am so frustrated right now and I hope that this review saves people some heartache. DO NOT GO HERE!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Jovie and the finance team worked hard to get me a great deal and into the car that I wanted. Will likely purchase another Kia from them in the future.

Jovie and the finance team worked hard to get me a great deal and into the car that I wanted. Will likely purchase another Kia from them in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

This was my most enjoyable car buying experience in my life. Anthony did an amazing job! His product knowledge was INCREDIBLE! He was thoughtful, inviting and an all around great guy. I appreciate how he was not pushy, and was so dedicated to finding me exactly what I wanted at the best price and only cared we were satisfied with what we were getting. After purchasing he spent over half an hour teaching me about my vehicle. He did a run through of all the setting, buttons, options, where things were and even in the short time we met he already knew which features I would use the most. He gave me his personal cell # to call if I can’t remember anything he taught and was so genuine that I knew he meant it when he said to “call me any time day or night.” This place seems to have great leadership and have removed the “ick” from car buying. Highly recommend MidWest Kia.

This was my most enjoyable car buying experience in my life. Anthony did an amazing job! His product knowledge was INCREDIBLE! He was thoughtful, inviting and an all around great guy. I appreciate how he was not pushy, and was so dedicated to finding me exactly what I wanted at the best price and only cared we were satisfied with what we were getting. After purchasing he spent over half an hour teaching me about my vehicle. He did a run through of all the setting, buttons, options, where things were and even in the short time we met he already knew which features I would use the most. He gave me his personal cell # to call if I can’t remember anything he taught and was so genuine that I knew he meant it when he said to “call me any time day or night.” This place seems to have great leadership and have removed the “ick” from car buying. Highly recommend MidWest Kia.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

The GOLD STANDARD for CSR dealerships, and that’s not an exaggeration. I walked in wanting to sell my Kia for cash and no less than 3 hours later I drove off in my brand new Kia!!! Francisco, Marcus, Anne, Brandon, that’s just to name a few, but EVERY employee here helped me more than what is asked/required in ANY customer service role. They helped me through a major life event and I will be forever grateful. Seriously if you’re looking for anything car wise, don’t make the mistake of going somewhere else. This place has it all!

The GOLD STANDARD for CSR dealerships, and that’s not an exaggeration. I walked in wanting to sell my Kia for cash and no less than 3 hours later I drove off in my brand new Kia!!! Francisco, Marcus, Anne, Brandon, that’s just to name a few, but EVERY employee here helped me more than what is asked/required in ANY customer service role. They helped me through a major life event and I will be forever grateful. Seriously if you’re looking for anything car wise, don’t make the mistake of going somewhere else. This place has it all!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 891 reviews