[{"id":420371,"personPtyId":31958700,"firstName":"Raul","lastName":"Medrano","titleText":"Sales Consultant","shortBioText":"Raul has been in the car business for a few years and has been with Toyota of Odessa since 2016.Raul is originally from Midland, TX and attended Robert E. Lee High school. He is married and he and his wife Daena have 3 beautiful kids, 2 boys and a girl. In his free time Raul enjoys Tae KwonDo which he's currently a red belt at Yongin Lee's Martial Arts School. Raul loves watching UFC, art and spending time with his kids. Come see Raul Medrano for a great deal on a new or pre_owned vehicle at Toyota of Odessa TX.","emailTxt":"rmedrano@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/092442101319.jpg","drDealerId":28523,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1446336000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":99719,"personPtyId":31950692,"firstName":"Angela","lastName":"Adauto","titleText":"Internet Sales Manager","shortBioText":"My name is Angela and I am the Internet Sales Manager here at Lithia Toyota of Odessa. This is the only dealership I have worked for and I have been here since January of 2012.\r\nWhen I am not at work, you will find me spending time with my family. I was born and raised in Del Rio, TX. Yes, I miss the water!\r\n\r\nMy goal is to provide you with a pleasant, hassle free experience. \r\nIf you would like the immediate attention you deserve, please feel free to call or text me on my personal cell at 432-923-2011. \r\nI work by appointment because I understand your time is valuable.\r\nI look forward to earning your business!","emailTxt":"aadauto@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":67,"imageUrl":"https://cdn-user.dealerrater.com/images/2731a91e0865.jpg","drDealerId":28523,"dealerEmpStartDtUtc":"1325376000","industryStartDtUtc":"1325376000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":99727,"firstName":"Oscar","lastName":"Rodriguez","titleText":"Service Consultant","emailTxt":"ONrodriguez@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/2b70f875215b.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":457106,"personPtyId":36650424,"firstName":"George","lastName":"Ahenkorah","titleText":"Sales","emailTxt":"GAhenkorah@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":99717,"firstName":"Josh","lastName":"Flores","titleText":"Finance Manager","emailTxt":"joshuaflores@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/9a1180d9fffe.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":99708,"firstName":"Gill","lastName":"Lopez","titleText":"Sales Professional","emailTxt":"clopez@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/a1ad8542b5a4.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":457110,"personPtyId":36616781,"firstName":"Lee","lastName":"Mccord","titleText":"Internet Sales Manager","shortBioText":"Marine Veteran and born and raised right here in Odessa Texas.","emailTxt":"AMccord@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/bc96edefb9c8.jpg","drDealerId":28523,"dealerEmpStartDtUtc":"1435708800","industryStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":420281,"personPtyId":31957687,"firstName":"Beyers","lastName":"Greyling","titleText":"Sales Consultant","emailTxt":"bgreyling@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"dealerEmpStartDtUtc":"1398902400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":99705,"personPtyId":36599724,"firstName":"Dwayne","lastName":"Hiser","titleText":"Assistant General Manager","emailTxt":"Dhiser@lithia.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"dealerEmpStartDtUtc":"1125532800","industryStartDtUtc":"1125532800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":99702,"personPtyId":36835846,"firstName":"Richard","lastName":"Ashton","titleText":"Finance Manager","emailTxt":"Rashton@lithia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/658bd0758337.jpg","drDealerId":28523,"dealerEmpStartDtUtc":"1049155200","industryStartDtUtc":"646790400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":457105,"personPtyId":36716770,"firstName":"Desmond","lastName":"Agblo","titleText":"Sales","shortBioText":"","emailTxt":"DAgblo@lithia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/efc90419a099.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":420278,"firstName":"Glenn","lastName":"Dowell","titleText":"Finance Manager","emailTxt":"gdowell@lithia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":99715,"personPtyId":34231203,"firstName":"Dana","lastName":"Thompson","titleText":"Sales Professional","emailTxt":"dana_thompson@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/d03540ed1f53.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":99706,"firstName":"David","lastName":"Hoggard","titleText":"Sales Manager","emailTxt":"DHoggard@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/fc84aa2ae30b.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":99710,"firstName":"Mike","lastName":"Pinter","titleText":"Sales Professional","emailTxt":"Mpinter@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/ec0ad9e5024a.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":99716,"firstName":"Aron","lastName":"Venegas","titleText":"Finance Manager","emailTxt":"avenegas@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/1434979b8b87.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":99726,"firstName":"Omar","lastName":"Rodriguez","titleText":"Service Advisor","shortBioText":"","emailTxt":"orodriguez@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false},{"id":420377,"personPtyId":31961633,"firstName":"Steve","lastName":"Brown","titleText":"Sales Consultant","emailTxt":"sbrown@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"589075200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":420378,"personPtyId":31957805,"firstName":"Billy","lastName":"Whittemore","titleText":"Service Manager","emailTxt":"bwhittemore@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/a46c98663366.jpg","drDealerId":28523,"dealerEmpStartDtUtc":"1075593600","industryStartDtUtc":"489024000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":420381,"firstName":"Isaac","lastName":"Espinoza","titleText":"Service Consultant","emailTxt":"Iespinoza@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/8bf8b17e4635.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":420366,"personPtyId":31958586,"firstName":"Jonathan","lastName":"Lemons","titleText":"Sales Consultant","emailTxt":"jlemons@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":464826,"personPtyId":35311857,"firstName":"Salvadore","lastName":"Cordova","titleText":"Internet Director","shortBioText":"","emailTxt":"scordova@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":457107,"firstName":"Denisse","lastName":"Castellano","titleText":"Administration","shortBioText":"","emailTxt":"DenisseHernandez@lithia.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":420379,"personPtyId":31958894,"firstName":"Eric","lastName":"Copley","titleText":"Dispatcher","emailTxt":"ecopley@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/3937ab7272da.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":420280,"firstName":"Jaime","lastName":"Flores","titleText":"Sales Consultant","emailTxt":"jflores@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":457115,"firstName":"Luis","lastName":"Saldana","titleText":"Sales","shortBioText":"","emailTxt":"LSaldana@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":420385,"firstName":"Shona","lastName":"Wood","titleText":"Parts Consultant","emailTxt":"swood@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":420383,"firstName":"Bill","lastName":"Cox","titleText":"Parts Manager","emailTxt":"bcox@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":99728,"firstName":"Carlos","lastName":"Gonzalez","titleText":"Service Advisor","shortBioText":"","emailTxt":"cgonzalez@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false},{"id":457113,"personPtyId":36650339,"firstName":"Daniel","lastName":"Rodriguez","titleText":"Sales","shortBioText":"","emailTxt":"DanielRodriguez@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":99724,"firstName":"David","lastName":"Smith","titleText":"Asst Service Manager","shortBioText":"","emailTxt":"davidjsmith@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false},{"id":420386,"firstName":"Debbie","lastName":"Medrano","titleText":"Parts Consultant","emailTxt":"dmedrano@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":457111,"firstName":"Hector","lastName":"Menchaca","titleText":"Sales","shortBioText":"","emailTxt":"hecchaca@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":457116,"personPtyId":36616645,"firstName":"JD","lastName":"Spruill","titleText":"Sales","emailTxt":"JDSpruill@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/caca1ced9caf.jpg","drDealerId":28523,"dealerEmpStartDtUtc":"1038700800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":420380,"firstName":"Jimmy","lastName":"Radwanski","titleText":"Service Advisor","emailTxt":"jradwanski@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/a99b61e16f4e.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":420277,"firstName":"Joe","lastName":"Mata","titleText":"Used Car Manager","emailTxt":"jmata@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":457112,"firstName":"Kendon","lastName":"Mitchell","titleText":"Sales","shortBioText":"","emailTxt":"kmitchell@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":99721,"firstName":"Luis","lastName":"Carrillo","titleText":"Sales Professional","shortBioText":"","emailTxt":"luisacarrillo@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false},{"id":457114,"firstName":"Michael","lastName":"Rodriguez","titleText":"Service","shortBioText":"","emailTxt":"MichaelRodriguez@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":420384,"firstName":"Patti","lastName":"haley","titleText":"Parts Consultant","emailTxt":"phaley@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":457109,"firstName":"Shelby","lastName":"Mann","titleText":"Service","shortBioText":"","emailTxt":"ShelbyMann@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":457108,"firstName":"Stephen","lastName":"Gordon","titleText":"Sales","shortBioText":"","emailTxt":"SGordon@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28523,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Lithia Toyota of Odessa

Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Lithia Toyota of Odessa Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2009

Welcome to Lithia Toyota of Odessa! We are dedicated to serving Odessa and surrounding communities and providing an excellent sales and service experience to all of our customers. We have a professional and committed sales staff with many years of experience satisfying customer's needs.

...



In addition to a full inventory of new Toyotas Lithia Toyota of Odessa also has a wide selection of Toyota Certified Used Vehicles, which meet Toyota's demanding standards for quality and pass a meticulous certification process.

Come visit us today - we look forward to seeing you!

""Where you get Your Deal Your Way.""

Service

Oil, Filter Change

$58 and up*

Tire Rotation

$25 and up*

Wheel Balance

$65.99 and up*

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
478 lifetime reviews. Includes reviews of Lithia Toyota of Odessa from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 13, 2018

    I was greeted by Raul right away, he talked with me about my needs and my trade in. He kept me within my budget without pressing me to get something I... didn't need or couldn't afford. The prices were fair all around. The whole sales experience was very professional and quick. Probably the quickest I have ever been in and out of a dealer before, the finance/paperwork people were on it. The prices are fair and I truly appreciate the small warranty they offer on used cars. I would absolutely recommend this place and plan on returning when I need another vehicle in the future.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lithia Toyota of Odessa

    Thanks for the awesome review, your feedback is appreciated! We look forward to seeing you back in the dealership in the future and hope you are enjoy...ing your new vehicle. Sincerely, Justin Slaughter, General Manager


    Worked with:
    Raul Medrano

    Sales Consultant

    (5.0) 36 reviews

    Richard Ashton

    Finance Manager

    (4.9) 38 reviews

  • 1.0 out of 5
    September 27, 2018

    Bought a 2013 Honda Accord and in the first 5 days the left front tire recap came apart. The tire tread coming off destroyed the left front fender causing... over $4000 worth of damage. Then two months later a rear tire went flat. Now I have had to buy all 4 new tires because I don’t feel safe with the tires that Lithia gave me. All they do is put unsafe tires good enough to get one out of the lot then they don’t care you. Buyer beware!!! On the day my temporary tag expired (60 days after purchase) my permanent tags were not yet delivered. When I called they said there were issues and they hadn’t received them yet from Bexar county (where I live) The lady at the dealership said she she would have overnighted to the dealership and I could pick them at the dealership in a couple of days. I asked how was supposed to get there with expired tags? She didn’t have an answer. At first she said I couldn’t go to the tax office and pick them up my self. I finally talked to Dwayne and was able to pick up the tags at the county offices later that day. The administration person I dealt with can not think outside th box customers help customers get what they need.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are terribly sorry about your recent experiences with our dealership and with your car issues. We would like to do what we can to make this up to y...ou, and answer any questions or concerns you may have. Please reach out to me directly and we can discuss this further offline, I hope to hear from you soon. Sincerely, Justin Slaughter, General Manager


    Worked with:
    Dwayne Hiser

    Assistant General Manager

    (4.8) 9 reviews

    Denisse Castellano

    Administration

    NOT RATED

  • October 7, 2016

    I love my salesman, and all the folks at Lithia. I have purchased two different vehicles from Gilli, He is an honest, compassionate man who loves people.... This time I went for service on a vehicle I purchased used somewhere else. I could go anywhere for service but will always drive to Lithia because they treat me great. Mike in service took care of everything and went the extra mile to make it convenient for me. Anytime my service appointment is is going to take an hour or more, Ed and the courtesy drivers are always nice when they give a ride to the mall or somewhere else to pass the time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 19, 2018

    Raul the salesman was so helpful, found exactly what i asked got me a great on the most beautiful truck.... The sales experience was second to none did... the whole deal over the telephon and got me in and out of the dealership im my new truck in less than an hour. If you want a great experience go see or call Raul at Lithia Toyota of odessa you wont ever find a better place to buy a car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lithia Toyota of Odessa

    Thanks for the awesome review! We appreciate your feedback and hope you are enjoying your new purchase! Sincerely, Justin Slaughter, General Manager


    Worked with:
    Raul Medrano

    Sales Consultant

    (5.0) 36 reviews

  • 4.8 out of 5
    September 15, 2018

    I have to give props to this place after going to several other dealerships and getting almost nowhere George was able to find me only when I was looking... for but get it in the price range I was looking for with little to no problems. He not only found me one vehicle he gave me a fair trade and continued after the sale was final eyes to help me on many other things including finalizing some touch up on the vehicle and things like that as well. I would recommend this dealership and I would recommend George.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lithia Toyota of Odessa

    Thanks for the awesome review! We appreciate your feedback and hope to see you back in the dealership in the future. Sincerely, Justin Slaughter, Gene...ral Manager


    Worked with:
    George Ahenkorah

    Sales

    (5.0) 32 reviews

  • 5.0 out of 5
    September 7, 2018

    Raul was great, and worked hard to get me a good deal! He was fast & super friendly and I would def buy from him again!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lithia Toyota of Odessa

    Thanks for the 5 star rating! We hope to see you back in the dealership in the future. Sincerely, Justin Slaughter, General Manager


    Worked with:
    Raul Medrano

    Sales Consultant

    (5.0) 36 reviews

  • 5.0 out of 5
    September 7, 2018

    Awesome !! Angela was very nice and knowledgeable.The temperature wa pretty warm the day of my purchase Angela bought me a bottle of water. The day... after my purchase I had a few questions and needed assistance getting a appointment for service. I called Angela and she assisted me as she did the day of the sale. The best thing for a customer is the service after the sale!! Thanks Angela!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lithia Toyota of Odessa

    Thanks for the awesome review! We appreciate your feedback and hope you are enjoying your new purchase. Sincerely, Justin Slaughter, General Manager


    Worked with:
    Angela Adauto

    Internet Sales Manager

    (5.0) 67 reviews

  • 5.0 out of 5
    August 27, 2018

    Raul was super helpful in helping me get into the right car and and made the process smooth and as quick as possible. Great guys

    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lithia Toyota of Odessa

    Thanks for the awesome review! We appreciate your feedback and hope you are enjoying your new purchase. Sincerely, Justin Slaughter, General Manager


    Worked with:
    Raul Medrano

    Sales Consultant

    (5.0) 36 reviews

  • 1.0 out of 5
    August 21, 2018

    Was not able to gind what i want nor the deal i got somewhere else.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are very sorry for your recent visit and experience with our team. We understand you moved forward with another dealership but we would like to hav...e the opportunity to gather additional information about your visit to avoid this in the future. We are always trying to improve and your feedback would be important. Again, we are very sorry for your negative experience, please reach out to me directly to discuss this offline. Sincerely, Justin Slaughter, General Manager

  • 4.8 out of 5
    August 18, 2018

    Purchased a truck from out of state. Raul Medrano was awesome to work with. I asked a lot of questions and asked for a lot of pictures and video. He went... above and beyond. Excellent customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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    Lithia Toyota of Odessa

    Thanks for the 5 star rating! We appreciate the review and we are so pleased to hear about your visit to our dealership. We hope you are enjoying your... new purchase. Sincerely, Justin Slaughter,


    Worked with:
    Raul Medrano

    Sales Consultant

    (5.0) 36 reviews

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