El Paso Honda

I bought a 2018 Honda Accord for a great price. Thank Arturo Vargas for the recommendation and also the great service from the service department

I had never received such great service at any other dealership. Christopher Marin is the person to go to. He will go above and beyond to get you what... you want and need! Thank u so much

The service and management at El Paso Honda is outstanding! Our sales representative, Mr. Gerardo Martinez, is very knowledgeable and experienced. He provided... us with the opportunity to ask questions and make a thorough decision without feeling any pressure to purchase. The General Manager and Finance Manager also provided ease through the process and demonstrated their expertise. Great Service! Hopefully, we can come back to purchase another vehicle!

I called and asked if they had the gun metal hatchback civic and the sales men said yes. I gave the sales men my number and asked if he would call me... if they sold the car. I get out of work and call and asked if they still had the car and he said yes, so I drive from Van Horn TX to el Paso Honda, and when I arrived the salesmen was not there he went home, so I asked about the car and it was sold early that morning when they opened. I ended up leaving emptied handed. I love Honda but I will never buy anything from this dealership. Rudolph is where I will be buying my Honda from. Honda should shut this dealer down.

I went to El Paso Honda to buy a spare key for my 2004 Honda Accord. They had the key in stock and I asked that they program the key for me. About twenty... minutes later, Fernie, the customer service rep comes to my wife and me and tells me that they're having trouble programming the new key. It's going to cost me $120 for diagnostics to see what the problem is. I initially say ok, but then decide to call my regular mechanic of 17 years who specialized at one time in Hondas. He suggests I get the key and bring it to him to program as he suspects that EP Honda is trying to pad the bill. I tell the customer service rep that I just want the key and I'll take to my mechanic as he can try and program it for significantly less than what EP Honda is going to charge me. He politely reminds me that if my mechanic is unsuccessful, it's going to cost me $180 if I have to bring it back. I acknowledge his concern and take the car and key to my mechanic. Within less than half an hour, my mechanic calls and says the key is programmed and he had no difficulty whats-so-ever. I write this because it is not the first time I have had issues with El Paso Honda and felt that I was being over charged. I hesitated going there for my key, but I figured that it was just a key. It is my opinion that El Paso Honda is at the service of El Paso Honda and the customer's satisfaction is the last thing on their mind. Stay away from this dealership! I will never return!

Me andy wife stopped in to see Touring Accord and mainly was looking for BEST DEAL!! I reached out to Stephen Stophel who gave us best deal and we where... Iffy if it was best deal. We didn't purchase that day but after shopping around he was right about no one would offer a good deal as his plus he mentioned that his Manager Fernie Rivera would offer us maintenance oil changes to make the deal better in which he honored. I'm pleased to say that my experience was 100% and glad my first stop was El Paso Honda. If you want upfront great service go see Stephen Stophel at El Paso Honda. And manager Fernie Rivera.

Great service and they really help you get approved to buy a car. I was very satisfied with all the help they gave me to buy my car that same day. Thank... you so much!!!

Purchased a new CRV and it was the easiest purchase that I have ever made. No "back and forth" and El Paso Honda was willing to do a deal that their Las... Cruses competitor wasn't willing to do. This was my 3rd Honda purchase from this dealership and I will return again in the future.

The staffs are very helpful and knowledgeable on what they are doing, they help me get a lower APR as much as they can. Extremely Recommended! 5/5

"Perfect!" The car that my family was looking for was in their lot - bought the car the next day! We bought a car from this dealer 2 years ago from Stephen... Stophel and because of his excellent service in all we chose to deal with him again.