Reviews
Trate de comprar un carro y un vendedor llamado shun
Trate de comprar un carro y un vendedor llamado shun jhonson me atendió, cambio el precio del carro de 21000 a 25900 porque segun el banco cobraba fees de primer comprador lo cual no es cierto, al ver esto dije q no queria nada y se molesto xq le hice perder su tiempo
Trate de comprar un carro y un vendedor llamado shun
Trate de comprar un carro y un vendedor llamado shun jhonson me atendió, cambio el precio del carro de 21000 a 25900 porque segun el banco cobraba fees de primer comprador lo cual no es cierto, al ver esto dije q no queria nada y se molesto xq le hice perder su tiempo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Agradecemos sus comentarios y lamentamos que se haya ido con una impresión negativa. Hacemos todo lo posible por explicar cada paso del proceso de compra, especialmente cuando trabajamos con compradores por primera vez. También estamos comprometidos a brindar un servicio respetuoso y profesional en todo momento. Si desea conversar más sobre su visita, nuestro equipo de gerencia está disponible en el (303) 671-6000.
Clark was instrumental and getting my car repaired in a
Clark was instrumental and getting my car repaired in a timely fashion. The facility is always clean and the people are always friendly. I would highly recommend this dealership to anyone.
Clark was instrumental and getting my car repaired in a
Clark was instrumental and getting my car repaired in a timely fashion. The facility is always clean and the people are always friendly. I would highly recommend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Craig, thank you for the great feedback! We're so glad Clark made your service experience smooth and efficient. It’s always our goal to provide a welcoming, well-maintained environment and excellent care. We truly appreciate your recommendation!
It was time for a spring checkup for my INFINITY with a
It was time for a spring checkup for my INFINITY with a coupon that I received. From the pickup of my vehicle by a very nice gentleman to the service was smooth. I had my oil and filter changed, tires rotated and all wheel alignment done. During inspection they discovered that my belts were worn and cracked and I needed a replacement filter for the cabin. I had them do the belts and I will replace that in cabin filter. They did an amazing job and I received a video showing how work was needed. They communicate with texts and kept me informed of the process. They sent a link to pay and had my car dropped off by a nice young man who made the process smooth and easy. Thank you for such a great process.
It was time for a spring checkup for my INFINITY with a
It was time for a spring checkup for my INFINITY with a coupon that I received. From the pickup of my vehicle by a very nice gentleman to the service was smooth. I had my oil and filter changed, tires rotated and all wheel alignment done. During inspection they discovered that my belts were worn and cracked and I needed a replacement filter for the cabin. I had them do the belts and I will replace that in cabin filter. They did an amazing job and I received a video showing how work was needed. They communicate with texts and kept me informed of the process. They sent a link to pay and had my car dropped off by a nice young man who made the process smooth and easy. Thank you for such a great process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Jeff, for the wonderful review! We love this so much. We're so glad you took advantage of Home by INFINITI OF DENVER, our complimentary valet service, and that everything—from vehicle pickup to drop-off—was seamless. It’s great to hear our team kept you informed throughout with text updates and a detailed inspection video. We appreciate your trust and look forward to providing the same thoughtful service at your next visit! Thank you for choosing INFINITI OF DENVER.
Had a great experience using the valet and the mechanics.
Had a great experience using the valet and the mechanics. The communication was good and there was follow through on commitments made. A good experience.
Had a great experience using the valet and the mechanics.
Had a great experience using the valet and the mechanics. The communication was good and there was follow through on commitments made. A good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Rachel! We're so glad you had a great experience with our complimentary valet, Home by INFINITI OF DENVER. It's wonderful to hear that our team delivered on their commitments and kept communication clear throughout. We appreciate your trust and look forward to serving you again!
Best Infiniti dealership for customer service!
Best Infiniti dealership for customer service! Clark has always taken great care of my needs in all my years of owning cars bought through this dealership!
Best Infiniti dealership for customer service!
Best Infiniti dealership for customer service! Clark has always taken great care of my needs in all my years of owning cars bought through this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Deborah, thank you for the glowing review! We’re proud to be your trusted dealership, and we’re especially grateful for your continued confidence in Clark and our team. We look forward to many more years of taking great care of you!
Had work on my daughter's car with her massive air flow
Had work on my daughter's car with her massive air flow and turbos. They took the time to make sure that her car was working right and provided a courtesy vehicle when one of the parts was on back were that took about three weeks for it to come in. Jeremy and techs did an excellent job providing service to us and getting her car fixed.
Had work on my daughter's car with her massive air flow
Had work on my daughter's car with her massive air flow and turbos. They took the time to make sure that her car was working right and provided a courtesy vehicle when one of the parts was on back were that took about three weeks for it to come in. Jeremy and techs did an excellent job providing service to us and getting her car fixed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Marlinda, for the kind words! We're so glad Jeremy and our technicians were able to take great care of your daughter’s vehicle. We understand how important it is to have things done right—especially with major repairs like air flow and turbo components. We appreciate your patience while waiting on parts and are happy we could provide a courtesy vehicle in the meantime. Your trust means a lot to all of us at INFINITI OF DENVER!
I brought my car in for Maintenance service, Clark was
I brought my car in for Maintenance service, Clark was very helpful, dealership nice, service was great . Waiting areas ok, restrooms clean and everyone was very helpful
I brought my car in for Maintenance service, Clark was
I brought my car in for Maintenance service, Clark was very helpful, dealership nice, service was great . Waiting areas ok, restrooms clean and everyone was very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Susan! We're so glad to hear Clark took great care of you and that your maintenance visit went smoothly. We appreciate your kind words about our team and facilities—it means a lot to us at INFINITI OF DENVER. We look forward to welcoming you back next time!
Infiniti of Denver truly is the best dealership
Infiniti of Denver truly is the best dealership experience I?ve ever had from buying, finance, service and everything else in between. The customer service here is top notch and everyone is always so friendly and helpful. Can?t recommend them enough they really changed my outlook and experience in a car dealership. They treat everyone like a part of their extended family and the amount of awards they have won shows just how great they are
Infiniti of Denver truly is the best dealership
Infiniti of Denver truly is the best dealership experience I?ve ever had from buying, finance, service and everything else in between. The customer service here is top notch and everyone is always so friendly and helpful. Can?t recommend them enough they really changed my outlook and experience in a car dealership. They treat everyone like a part of their extended family and the amount of awards they have won shows just how great they are
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the wonderful review and for trusting us with Maggie! Chris, it means the world to have loyal customers like you who feel like part of our INFINITI OF DENVER family. From purchase to service and everything in between, we are dedicated to making every experience seamless and personal — and your kind words remind us why we love what we do. We truly appreciate your recommendation and can’t wait to welcome you back next time.
After receiving my car back from having some repairs
After receiving my car back from having some repairs done, I looked into my engine bay and my after market intake system, (cold air intake) seem to be missing quite a bit of hardware some screws were missing and some retaining clips on the outer plastic for the engine bay covers were missing too. Also the first time I had brought car in I had to have the turbos replaced which was really quick and easy which I appreciate, however I had to bring my car back due a mis placed heat shield making some noise from the engine bay which was NOT happening before. However Clark helped me get her back in and the issue was fixed. All in all the customer service was great, I had pleasure of working with Clark and he was outstanding when it came to communication and all around customer service. However with the technicians I am a little frustrated with, unfortunately now I have a little bit of hesitation when it comes to getting work done on my car by someone else which is frustrating because I am not able to do a lot of more intricate repairs. An I feel that shouldn?t be the case especially when you come to a dealership. I wish people would car about other peoples cars as much as they car about their own, I feel had that been the case none of this mess would happen. However unfortunately it did and Clark was amazing in helping me fix the issue at hand. I plan to bring my car back down due to some outlying issues unfortunately, however I really hope this does not happen again when I receive my vehicle back.
After receiving my car back from having some repairs
After receiving my car back from having some repairs done, I looked into my engine bay and my after market intake system, (cold air intake) seem to be missing quite a bit of hardware some screws were missing and some retaining clips on the outer plastic for the engine bay covers were missing too. Also the first time I had brought car in I had to have the turbos replaced which was really quick and easy which I appreciate, however I had to bring my car back due a mis placed heat shield making some noise from the engine bay which was NOT happening before. However Clark helped me get her back in and the issue was fixed. All in all the customer service was great, I had pleasure of working with Clark and he was outstanding when it came to communication and all around customer service. However with the technicians I am a little frustrated with, unfortunately now I have a little bit of hesitation when it comes to getting work done on my car by someone else which is frustrating because I am not able to do a lot of more intricate repairs. An I feel that shouldn?t be the case especially when you come to a dealership. I wish people would car about other peoples cars as much as they car about their own, I feel had that been the case none of this mess would happen. However unfortunately it did and Clark was amazing in helping me fix the issue at hand. I plan to bring my car back down due to some outlying issues unfortunately, however I really hope this does not happen again when I receive my vehicle back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mariquez Sergero - Thank you for your honest and detailed feedback. While we’re truly sorry to hear about the initial concerns following your service visit, we’re grateful that Clark was able to step in, communicate clearly, and help resolve the issue promptly. His dedication to making things right is exactly what we strive for at INFINITI OF DENVER. We understand how much your vehicle means to you and want you to feel confident in every visit. Please know your concerns have been noted and shared with our service leadership so we can continue to improve. We look forward to the opportunity to regain your full trust and deliver the level of care you—and your car—deserve. We appreciate your continued loyalty.
After more than 20 years patronizing IOD I am always
After more than 20 years patronizing IOD I am always pleased with the level of courtesy and the quality of the work performed. I moved away from where the dealership is located, but I still come back to Infiniti of Denver to have any work done on my car.
After more than 20 years patronizing IOD I am always
After more than 20 years patronizing IOD I am always pleased with the level of courtesy and the quality of the work performed. I moved away from where the dealership is located, but I still come back to Infiniti of Denver to have any work done on my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Yvette Jones - Thank you for over 20 years of loyalty to INFINITI OF DENVER! It’s truly an honor to continue serving you after all this time, and we’re so grateful you still choose to return to us even after moving away. Your trust and commitment inspire us every day to provide the highest level of courtesy and care. We can’t wait to welcome you back for your next visit!