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Scheduled service and when I showed up checked in at computer. Then had to check in again with service adviser. Same info and same info from when I set... up appt. 3rd time; why so many times? And price wasn’t the same as on the computer checkin. Why different. Left cell phone to call as point of contact. All three times and still called my house number Why? Just lucky I was there to answer. Also asked if I was going to wait for service. Already indicated no twice before that I needed shuttle service. Then asked when I wanted the car done by. What? I set up an appt. u tell me how long it takes. Should be ASAP. Glad I didn’t wait cause it took 3 hours. Who waits 3 hours in a service lobby. Hen when hey called to say it was done I had to ask for the shuttle. Again! Need to be more customer focused and priced the info TO me. I shouldn’t be prying he info out of you. Then when they told to wait where the truck would be pulled up hey pulled it up on a different area. Just a very frustrating experience and I did not get the feeling my business was valued. And not even sure they reset the parking brake tension. Correctly. May have to bring back. Did not make me like I want to bring back here for service
Hi John, we regret to hear about this situation because it is not an example of the type of service, we provide here at Mile High Honda. If you would ...like to talk more about your experience, please give our General Manager, George Black, a call at a time that works best for you, 303-743-5293. Thank you.
I’m not sure about the repairs yet as it’s only been one day. At first the service was ok but then they did not find me although I never left the waiting... area and so I ended up waiting at least an extra hour.
Hi Sylvia, our apologies for the wait your experience during your visit to our service department and we appreciate your patience while we upgrade our... facilities to better serve you. If you would like to talk more about this, please give our General Manager, George Black, a call at a time that works best for, 303-743-5293. Thank you.
Highly recommend this place for buying a new or used car! Albert is one of the best and recomend him to help you for your car needs, he has helped us... on three now and this guy is super helpful in finding what you want and will be happy with! Then Ruben in Finance will get you out the door quick with your paper work but still the next day work on your deal and get you a better rate and payment! Will continue to drive from north east Brighton to Mile High Honda for future cars! Thanks for the great service!!
I arrived early and was taken care of quickly by a very capable and friendly associate. They completed the work within an hour of my appointment. Thanks!
Thank you for the great review and 5 stars, Gail!
The best service ever. Friendly, knowledgeable, and prompt. A service indicator appeared when I was driving. Instead of calling to make an appointment,... I decided to just stop by.
Thanks for taking the time to share about your experience and the 5- star rating!
Mile High Honda should be your first stop when looking for a new or used car and ask for Andrew. I will definitely be shopping there again and I'll be... looking for Andrew
Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating, Tina!
I am always well taken care of at Mile High Honda! Daut is a wonderful customer service employee. Thank you for the continued great care for over 25 years.
We really appreciate the great review and 5 star- rating, Margo! Thanks for being a loyal customer!
Crudos to Kim Bach, my Express Service Client Advisor, and Julian Cary, my shuttle driver, who made the whole experience effortless and enjoyable. I will... be back the next time. Thank you!
We very much appreciate this great feedback and 5 star- rating, Georgeanne!
There's a set of new faces in the service department, and they're all a fresh set of wonderful people easy to to business with. They care about you and... your car. Special kudos to Ace Smith and Devan
We appreciate the 5 star- rating and awesome feedback, Cristian!
they made it super easy and got a fantastic deal. if you buy a Honda from anywhere else you made a big mistake. my salesman Ed got us the perfect car and... no back and forth. thanks
We appreciate the great review and 5 star- rating, John! We are happy to hear you had an easy buying process!