Reviews
From beginning to end the dealership was awesome.
From beginning to end the dealership was awesome. They knew exactly what I was looking for and got tgd deal. Thank you David and Tyler. I am loving my new Jeep.
From beginning to end the dealership was awesome.
From beginning to end the dealership was awesome. They knew exactly what I was looking for and got tgd deal. Thank you David and Tyler. I am loving my new Jeep.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep Broadway. If you have any further questions, please don't hesitate to reach out!
I appreciated my salesman searching their inventory for
I appreciated my salesman searching their inventory for features on a vehicle that were important to me thus saving me time
I appreciated my salesman searching their inventory for
I appreciated my salesman searching their inventory for features on a vehicle that were important to me thus saving me time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep Broadway. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had great experience with this company quick response
I had great experience with this company quick response to my email and friendly response.
I had great experience with this company quick response
I had great experience with this company quick response to my email and friendly response.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Tom, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
This dealership completely failed to stand behind a
This dealership completely failed to stand behind a vehicle they leased to me. My Jeep wrangler has multiple unresolved safety recalls with no repair timeline. When I asked for help, I was told there was nothing they could do. I have spent hours on the phone being tossed between different departments and have made no headway and do not have a safe vehicle to drive. The safety recalls include the car randomly turning off while in motion (which I have experienced multiple times) and the potential for it to catch on fire without warning. This puts my life at risk and these concerns were dismissed. No escalation, no solutions, no accountability. If you’re looking for a dealership and a manufacturer that disappears the moment a problem arises, especially a safety issue, this is it.
This dealership completely failed to stand behind a
This dealership completely failed to stand behind a vehicle they leased to me. My Jeep wrangler has multiple unresolved safety recalls with no repair timeline. When I asked for help, I was told there was nothing they could do. I have spent hours on the phone being tossed between different departments and have made no headway and do not have a safe vehicle to drive. The safety recalls include the car randomly turning off while in motion (which I have experienced multiple times) and the potential for it to catch on fire without warning. This puts my life at risk and these concerns were dismissed. No escalation, no solutions, no accountability. If you’re looking for a dealership and a manufacturer that disappears the moment a problem arises, especially a safety issue, this is it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Aworden, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6103 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
I have talked with many people at the number you provided who did not help me. Could you please give me the direct line of someone who can help rather than the general dealership phone number? Thank you! Alexa
We received excellent customer service by knowledgeable
We received excellent customer service by knowledgeable and friendly employees. They knew vehicle options and were focused on understanding our needs, wishes, and wants in our vehicle. Highly recommend this dealership!
We received excellent customer service by knowledgeable
We received excellent customer service by knowledgeable and friendly employees. They knew vehicle options and were focused on understanding our needs, wishes, and wants in our vehicle. Highly recommend this dealership!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patrick, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I purchased my dream car and felt like the whole staff
I purchased my dream car and felt like the whole staff was routing for me. It was an all day event as buying a car can be but they made all accommodations to make the experience enjoyable.
I purchased my dream car and felt like the whole staff
I purchased my dream car and felt like the whole staff was routing for me. It was an all day event as buying a car can be but they made all accommodations to make the experience enjoyable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are so pleased you enjoyed your visit to AutoNation Chrysler Jeep Broadway! Thank you so much for being one of our valued guests and we look forward to your next visit!
Clean and friendly environment, friendly and
Clean and friendly environment, friendly and knowledgeable service staff, kept me well informed about what was needed for the repair work along with cost. Work was completed in a timely manner. Gives me a really good waranty. I am so glad I did my repairs at this dealership.
Clean and friendly environment, friendly and
Clean and friendly environment, friendly and knowledgeable service staff, kept me well informed about what was needed for the repair work along with cost. Work was completed in a timely manner. Gives me a really good waranty. I am so glad I did my repairs at this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
Wanted a specific vehicle and they found one out of state
Wanted a specific vehicle and they found one out of state and they worked to get it for me at a good price and bring it to my local dealership.
Wanted a specific vehicle and they found one out of state
Wanted a specific vehicle and they found one out of state and they worked to get it for me at a good price and bring it to my local dealership.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
From the moment I contacted them to look at some cars,
From the moment I contacted them to look at some cars, they were nothing short of top notch professional with me. I purchased a used car that needed several issues addressed with it, and they brought me in on a Saturday and addressed all of them as expected. Top notch, they are a great place to get a car.
From the moment I contacted them to look at some cars,
From the moment I contacted them to look at some cars, they were nothing short of top notch professional with me. I purchased a used car that needed several issues addressed with it, and they brought me in on a Saturday and addressed all of them as expected. Top notch, they are a great place to get a car.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Nick, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
I was having trouble with the gear box, and steering.
I was having trouble with the gear box, and steering. I talked to the sales manager and he came out and drove my truck and showed me how to operate everything correctly. Now I know it was me all along 🤪
I was having trouble with the gear box, and steering.
I was having trouble with the gear box, and steering. I talked to the sales manager and he came out and drove my truck and showed me how to operate everything correctly. Now I know it was me all along 🤪
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!