Kuni Lexus of Greenwood Village

We have taken our vehicles for service to Kuni Lexus for years. Bill Vogel is the Service Representative that we deal with, our service experience is always outstanding thanks to Bill's professional and friendly nature.

For six months, we have looked at every make and model of car available to use as a commuter back and forth to Oregon. We returned to Kuni , one more time, to just have my husband test the driver's seat in the RX 350 for comfort. We asked for Mark because he was helpful, knowledgeable and fun to be with during our visit six months before. Mark was occupied but Gary helped us until Mark was available. On the floor was the Sport RX in atomic silver. The color drew us in but the car was plugged in so the electronics worked and the seat could be adjusted to fit my husband. We were sold and that is when we stopped the headaches from car shopping. However, If Gary had not been as entertaining and if Mark had not been available, I am not sure we would have pulled the trigger that day. Both, are amazingly kind people. Our only negative was that from the moment Mark arrived and we immediately said "Cash", it took four and a half hours to leave the dealership. We had a complicated deal because of Oregon having no sales tax so the paper work was causing delays and errors. Archer took over and with good humor eased the final hour. Thank you to all involved. The vehicle orientation was helpful for our 1500 mile trip but we will be back to Kuni for more orientation when we return this fall. We could not access the special packages such as Enform because we are technologically handicapped . . . we have a little Tracphone which had problems linking with Lexus. Mark said he could help when we get back , especially, if we purchase a newer phone. We look forward to visiting Kuni's beautiful dealership in the future. With gratitude to Mark for taking us out of the tedious researching-car - shopping loop. Kathryn and Kurt Albrecht

Our sales rep Bryson was very professional and made our experience replacing a hail damaged car a very memorable one. Extremely knowledgeable and was there every step of the way during the whole buying experience.