AutoNation Ford Littleton

Great experience buying my used Camaro. They were upfront about everything and I believe I got a great deal. This is the only place I feel comfortable buying from. I wouldn't go anywhere else. All the employees there are great and do an excellent job.

Had a 7:17 AM appointment, but they didn't end up getting to my car the first day, finally got to it the 2nd day and ended up with a huge bill for the relative amount of work that was done, which was replacing a fuse, a relay and a rear window switch; $612.00. Had a hard time getting them to call me back to find out when my truck would be finished. I'll be finding a new shop for all future service.

I made an appointment to have my car serviced at 7:45am in the morning. By 1:00pm I hadn't heard back from the Service Desk regarding the completion of my car, so I called to get an update. The phone rang and rang with no answer. I hung up, and called back 5 minutes later, with the same result. I called again 10 minutes later and someone anwered. The person was unable to give me an answer to let me know that my car was ready or not. I let him know that I needed to have my car by 2:15pm so that I could pick my son up from school. He said that the person responsible for my car (Schiller Murphy?), was on lunch break, but would be back soon and that he would leave Schiller a message to call me back. After not hearing back from Schiller with an update, I called back and he answered the phone to tell me that my car was ready. It was 2:30pm at this time and by this time I had to have made other arrangements to pick my son up from school. I went to pick my car up at 3:00pm. There is NO Way it should take over 7 hours for my car to have an Oil Change, Rotate Tires and Coolant Flush!