Romeo Kia

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
68 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 2, 2020

    I had a fantastic experience at Romeo Kia of Kingston! I traded in my 2017 Forte for a nice new shiny 2020 Forte. The team, especially Bill and Dave, were... super nice and helpful. I did not feel pressured to go with Kia and I made the decision on my own after test driving other cars. I highly recommend Romeo Kia!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chai, thank you so much for your review. We appreciate your business and are so glad that you are happy with your new Forte! Miles of smiles from all ...of us at Romeo...

  • 2.0 out of 5
    August 6, 2020

    My experience with Romeo Kia of Kingston was awful. They sold me a car with an empty gas tank. The salesman assured me the smoke smell would be taken... care of. It wasn't. The secretary and manager never returned my calls. One salesman, Daniel, was very helpful.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry for your disappointment... if you'd like to discuss this further feel free to call me, Patty at ext 411. Again, our apologies.

  • 5.0 out of 5
    December 18, 2019

    Romeo kia of Kingston New York is a outstanding dealership that gives you a great price. They will work with you regarding a trade into a new vehicle.... I recently traded in a two-year-old Sportage on a lease to a brand new Sportage with the features that I wanted. They worked with me giving me a great deal on a new car while almost zeroing out my two-year-old lease during a recent lease return event. Any other dealer I would be upside down about 5k to finish paying off the three-year lease. I not only received a great price but a great upgraded car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2019

    My experiences purchasing and servicing my Kia Forte at the The Romeo Kia dealership have been excellent and the staff has been friendly and professional.... Thanks to Chris for the original sale and Mike for servicing.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 9, 2019

    Great staff Personable. Bill Martini made sure the process was smooth and special. So thorough no pressure. Took an hour with us upon delivery to deliver... vehicle due to the amount of technology in the Telluride

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 11, 2019

    Just purchased my second car, a Kia Soul from Kingston Romeo Kia. Another great experience, my salesman was Chris Jarrin, he was friendly, professional... and very helpful. Gave me his full attention, with patience. The other associates were also helpful and professional, specifically Daniel McCarthy who guided me through the financing packages in detail.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 11, 2019

    Chris Jarrin is the BEST Salesman at Romeo Kia!! Excellent attitude and very friendly! If you are looking for a car, you MUST go see Chris!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 6, 2019

    It would have been zero stars if I could have given that. I agree with others that say this dealership is dishonest and would say ANYTHING, including... LYING and PROMISING you things to get you in there with the promise of a great deal. I was honest with the owner saying my credit score was not high due to a very bad and long divorce proceeding which my ex-husband caused my credit score to go down, but that I had an extremely low mileage, great Toyota trade in. They actually contacted 7 banks before telling me it did not look good for me and made my FICO score plummet when I'm trying so hard to improve it! BEWARE when going here.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 13, 2019

    Overall got the car I wanted for the price I wanted. I would recommend this dealer to all my family and friends. Thank you so much.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 22, 2018

    Romeo Kia offered a car buying experience that was far above anything I experienced in the Capital Region at other Kia dealers. Joe Maz took me seriously... from the start and really listened to what I looking for in terms of customer service. Mike Rutski our sales consultant was kind and down to earth, not pushy at all, and spent a significant amount of time with both my husband and I making sure we understood all aspects of the car and buying process. Alex Sommer the sales manager was very reasonable and offered us a great deal. We highly recommend Romeo Kia and are telling our friends. The trip down the thruway was definitely worth it!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews