Reviews
Very trustworthy organization that has been nothing but
Very trustworthy organization that has been nothing but helpful! Dan and his team like Wade where very helpful while buying a Truck!
Very trustworthy organization that has been nothing but
Very trustworthy organization that has been nothing but helpful! Dan and his team like Wade where very helpful while buying a Truck!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought the vehicle paid cash can’t produce the title.
Bought the vehicle paid cash can’t produce the title. Nothing but lies, and misinformation from an unethical, childish organization. They are currently under investigation by the state of Colorado for fraud. You can’t make lies about your bank account being hacked that’s why you can’t get a title or your title lady quits probably because she’s not getting paid. Either is why you can’t provide a title. Our temporary title is running out and the last time we tried to deal with them the account rep said whatever I don’t care and hung up on us . We have filed with the state of Colorado and it’s now in their hands to take care of this lousy dealership. Pay your bill so you Can produce the title of a vehicle you sold. They’re only recourse is to be unprofessional and petty instead of exchanging a transaction in a proper business Manner.
Bought the vehicle paid cash can’t produce the title.
Bought the vehicle paid cash can’t produce the title. Nothing but lies, and misinformation from an unethical, childish organization. They are currently under investigation by the state of Colorado for fraud. You can’t make lies about your bank account being hacked that’s why you can’t get a title or your title lady quits probably because she’s not getting paid. Either is why you can’t provide a title. Our temporary title is running out and the last time we tried to deal with them the account rep said whatever I don’t care and hung up on us . We have filed with the state of Colorado and it’s now in their hands to take care of this lousy dealership. Pay your bill so you Can produce the title of a vehicle you sold. They’re only recourse is to be unprofessional and petty instead of exchanging a transaction in a proper business Manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
we bought a car from the dealership in June paid cash.
we bought a car from the dealership in June paid cash. We are in the first week of August and they cannot produce the title in their words from the fact their bank account got hacked. The other excuse was their account manager quit that dealt with the titles. I’m guessing because she got yelled at and she wasn’t getting paid. They said they’re so overworked because they’re selling some vehicles they can’t get a title out and they’re running behind. I tried to give the account manager. I dropped a date that she would decide before we contacted the state and her response was go ahead and do it. I don’t care and hung up on me. They’re under investigation by the state for multiple fraudulent charges, including selling vehicles title. This all would’ve been avoided all the reviews were going to put if they would’ve just given the title. It’s a whole Nother review on how bad the bait and switch was from their salesman Luis. We caught him several times trying to put the wrong paperwork through for the wrong vehicle. Then he lied to the bank when we are going to finance it that’s why we had to pay cash. He told us his job is to get the deal put through no matter if he lies or not. That was the direction from the owner and his own words .
we bought a car from the dealership in June paid cash.
we bought a car from the dealership in June paid cash. We are in the first week of August and they cannot produce the title in their words from the fact their bank account got hacked. The other excuse was their account manager quit that dealt with the titles. I’m guessing because she got yelled at and she wasn’t getting paid. They said they’re so overworked because they’re selling some vehicles they can’t get a title out and they’re running behind. I tried to give the account manager. I dropped a date that she would decide before we contacted the state and her response was go ahead and do it. I don’t care and hung up on me. They’re under investigation by the state for multiple fraudulent charges, including selling vehicles title. This all would’ve been avoided all the reviews were going to put if they would’ve just given the title. It’s a whole Nother review on how bad the bait and switch was from their salesman Luis. We caught him several times trying to put the wrong paperwork through for the wrong vehicle. Then he lied to the bank when we are going to finance it that’s why we had to pay cash. He told us his job is to get the deal put through no matter if he lies or not. That was the direction from the owner and his own words .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Whatever you do, have the car inspected by a neutral
Whatever you do, have the car inspected by a neutral party and get the warranty. The car I bought had a broken U joint and the transmission blew after less than 2500 miles. They worked with me on the repairs by adding them to my loan. So now I have an unreliable vehicle that I know will break down on me that’s over $5k more expensive than when I bought it. But at least the owner got my money. That’s all that matters, after all. Stay away.
Whatever you do, have the car inspected by a neutral
Whatever you do, have the car inspected by a neutral party and get the warranty. The car I bought had a broken U joint and the transmission blew after less than 2500 miles. They worked with me on the repairs by adding them to my loan. So now I have an unreliable vehicle that I know will break down on me that’s over $5k more expensive than when I bought it. But at least the owner got my money. That’s all that matters, after all. Stay away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience buying an old car at this
I had a great experience buying an old car at this dealership. The whole staff was very friendly and helpful. I was looking for one of the cheapest options knowing the vehicle would probably need a little work which can be worrisome if a dealer hides what work needs to be done. That was no issue at Berkenkotter. The staff was upfront about all the known issues with the car and even took it into the shop and walked through the issues with me. The owner of the dealership answered all of my questions and went out of his way to make sure that the car was in good driving condition before I left with it. I've been driving the car for several days without any problem. They didn't pull any tricks and were very honest about the car. They even negotiated on price. I would highly recommend Berkenkotter for their integrity and professionalism.
I had a great experience buying an old car at this
I had a great experience buying an old car at this dealership. The whole staff was very friendly and helpful. I was looking for one of the cheapest options knowing the vehicle would probably need a little work which can be worrisome if a dealer hides what work needs to be done. That was no issue at Berkenkotter. The staff was upfront about all the known issues with the car and even took it into the shop and walked through the issues with me. The owner of the dealership answered all of my questions and went out of his way to make sure that the car was in good driving condition before I left with it. I've been driving the car for several days without any problem. They didn't pull any tricks and were very honest about the car. They even negotiated on price. I would highly recommend Berkenkotter for their integrity and professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lazy and None responsive.
Lazy and None responsive. Inquired several times. Absolutely unprofessional. We were trying to buy a set of cars and they didn't answer the phone nor reply to our several online inquiries. We moved on and gave up on this joke of a place. Way to treat a soldier. Good job.
Lazy and None responsive.
Lazy and None responsive. Inquired several times. Absolutely unprofessional. We were trying to buy a set of cars and they didn't answer the phone nor reply to our several online inquiries. We moved on and gave up on this joke of a place. Way to treat a soldier. Good job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The place to buy from
I have been going to Berkenkotter for 8 years now buying my 5th wheels and cars. I feel like they are family and they will bend over backwards for you and your needs. I will only go to them for my cars and I just purchased my 3rd 5th wheel today. If you want to be treated RIGHT then go see them in Castle Rock. Everyone who works there including the owner is awesome and treat you like a part of their family.
The place to buy from
I have been going to Berkenkotter for 8 years now buying my 5th wheels and cars. I feel like they are family and they will bend over backwards for you and your needs. I will only go to them for my cars and I just purchased my 3rd 5th wheel today. If you want to be treated RIGHT then go see them in Castle Rock. Everyone who works there including the owner is awesome and treat you like a part of their family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Don’t go anywhere else.
Berkenkotter is my lifetime dealer. They made me a great deal with my first truck I bought from them. Now, years later, I came back to trade in that same truck and Dan made sure I walked out the door with a fair trade in. I honestly couldn’t believe the deal he made with me. It felt like he just wanted to see me happy in my new Jeep. He saved me the headache of trying to sell my truck personally and figured out how to work the numbers to get me a monthly payment plan I could afford with their in house financing. I’m pretty sure these guys just do this for fun at the point. They’re hilarious and always having a good time. Usually people hate dealing with car dealers. You won’t feel this way with Dan and everyone who works there.
Don’t go anywhere else.
Berkenkotter is my lifetime dealer. They made me a great deal with my first truck I bought from them. Now, years later, I came back to trade in that same truck and Dan made sure I walked out the door with a fair trade in. I honestly couldn’t believe the deal he made with me. It felt like he just wanted to see me happy in my new Jeep. He saved me the headache of trying to sell my truck personally and figured out how to work the numbers to get me a monthly payment plan I could afford with their in house financing. I’m pretty sure these guys just do this for fun at the point. They’re hilarious and always having a good time. Usually people hate dealing with car dealers. You won’t feel this way with Dan and everyone who works there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They have great customer service!
They have great customer service! We came all the way down from Wyoming looking for a bike and they made us an amazing deal. I highly recommend checking them out! They’ve got a dog named pickles and some really good hot sauce that’s worth trying; and of course some great cars, trucks, and bikes. Everyone who works here is very friendly and will treat you right! If you’re looking for a place with great deals and great service this is the place to go!
They have great customer service!
They have great customer service! We came all the way down from Wyoming looking for a bike and they made us an amazing deal. I highly recommend checking them out! They’ve got a dog named pickles and some really good hot sauce that’s worth trying; and of course some great cars, trucks, and bikes. Everyone who works here is very friendly and will treat you right! If you’re looking for a place with great deals and great service this is the place to go!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Five stars for Berkenkotter Motors
Five stars plus for Berkenkotter Motors! Excellent service and always a great selection of quality vehicles by friendly and knowledgeable people. So many positive reviews can't be wrong!
Five stars for Berkenkotter Motors
Five stars plus for Berkenkotter Motors! Excellent service and always a great selection of quality vehicles by friendly and knowledgeable people. So many positive reviews can't be wrong!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase